Epson ActionNote 4SLC/25 Bulletin

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EPSON
AMERICA.
INC.
EPSON
Product Support Bulletin
Subject:
HP Laserjet Printers Cause The ActionNote 4SLC series and ActionNote
500C Units to Lock-up During Power On When Attached.
Date: 07/26/95
Page(s): 1 of 1
PSB No: S-0185
Originator: AV
Field reports indicate that when some HP printers are attached to the parallel port, the
computer hangs/malfunctions during power on. Investigation has verified these reports.
This situation can be quickly diagnosed, and corrected by following the procedure
below.
Description:
When the HP Laserjet is powered on and the printer cable is attached to the notebook
the computer may hang or malfunction during power on.
Corrective Measure:
When the cable is not attached and the printer/computer are powered on to a ready
state and then the cable is attached, the units functions normally. The notebooks will
also power on properly if the printer/computer are attached and the notebook is
powered on first.
Conclusion:
The issue reported was easily duplicated on the AN-500C. However, the AN4SLC
varied depending on which BIOS version was being used. If the older 2.06s BIOS
version was installed, there was no problem. With the 2.07S version of the BIOS,
follow the power on procedure listed above.
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Summary of Contents

Page 1 - Product Support Bulletin

EPSON AMERICA. INC.EPSONProduct Support BulletinSubject:HP Laserjet Printers Cause The ActionNote 4SLC series and ActionNote500C Units to Lock-up Duri

Page 2

EPSON AMERICA, NC.Product Support BulletinSubject:Epson ActionNote 4SLC/25 Questions and AnswersDate: 06/04/93PSB No: S-0161Page(s): 1 of 6Originator:

Page 3

PSB No: S-0161Page: 2 of 6Q4.A4.Q5.A5.Q6.A6.Q7.A7.Q8.A8.Q9.A9.How much does the Epson ActionNote 4SLC/25 weigh?5.5 pounds with the hard drive cartridg

Page 4

PSB No: S-0161Page: 3 of 6Q11. What hard drives are being used?A11. The Toshiba MK1422MCV, 2.5” 86MB HDD and the Areal A120, 2.5”136.9MB HDD.Q12. What

Page 5

PSB No: S-0161Page: 4 of 6Q17. How do you control normal versus reverse video display?A17. This is accomplished through VGACONF.EXE. There are four ch

Page 6

PSB No: S-0161Page: 5 of 6Q21. What Real Time Clock chip does the ActionNote 4SLC/25 use?A21. The Dallas RTC ( DS 1287 ) chip is soldered on the syste

Page 7

PSB No: S-0161Page: 6 of 6Q25. How do you manually put the ActionNote 4SLC/25 in ‘suspend mode”?A25. This can be accomplished by sliding the ‘Suspend/

Page 8

EPSONProduct Support BulletinSubject: Proper Method for Running Benchmark and Diagnostics ProgramsDate: 06/04/93PSB No: S-0158Page(s): 1 of 1Origin

Page 9 - ACTIONNOTE 4000

PSB No.: S-0062IPage: 1 of 18NBSL/20VER PART # DESC TYPE LOC REASON1.25 CMGO-A03 ROM INITIAL RELEASE (See TIB No:NBSL-002 For NB-SL FLASH BIOSversi

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