Epson PowerLite 1965 User's Guide download pdf (Page 168)

Remote Control Operation

Related tasks

Setting the Remote Control ID

Solutions to Password Problems

If you cannot enter or remember a password, try the following solutions:

• You may have turned on password protection without first setting a password. Try entering 0000 using

the remote control.

• If you have entered an incorrect password too many times and see a message displaying a request

code, write down the code and contact Epson. Provide the request code and proof of ownership for

assistance in unlocking the projector.

• If you lose the remote control you cannot enter a password. Order a new one from Epson.

Parent topic: Solving Projector or Remote Control Operation Problems

Solutions When Network Alert E-Mails are Not Received

If you do not receive an e-mail alerting you to problems with a projector over the network, try the

following solutions:

• Make sure the projector is turned on and connected to the network correctly. (If an error shut down the

projector, it cannot send an e-mail.)

• Make sure you set up the projector e-mail alert settings correctly on the projector's network Mail menu

or in the network software.

• Set the Standby Mode setting to Communication On so the network software can monitor the

projector in standby mode.

Parent topic: Solving Problems

Where to Get Help

If you need to contact Epson for technical support services, use the following support options.

Internet Support

Visit Epson's support website at www.epson.com/support (U.S.) or www.epson.ca/support (Canada) for

solutions to common problems with your projector. You can download utilities and documentation, get

FAQs and troubleshooting advice, or e-mail Epson with your questions.

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Epson PowerLite 1965 User's Guide Page 168