n Check your memory card: Insert a memory card. If there is not enough space in your memory card,
image capture will not work as the images are stored on the memory card, and then copied across to
the viewer.
n Check your camera's battery/batteries. If battery power is too low the camera will not work.
n The OK key or "release" button may not work with some cameras. These functions have been tested
and confirmed as working with the supported models listed in the table above. However, other
models may not be supported.
Display Problem
l Picture is not shown:
n Confirm your camera's settings. Check the image format used to capture images. TIFF is not
displayed because the P-6000/7000 does not support it. JPEG and RAW are supported - refer to your
user's guide for more information on supported JPEG and RAW types.
n One Tethering card folder can store up to 1000 files. The viewer will create a new Tethering card
folder if you shoot more than 1000 files. In this case, the Preview mode (when Tethering) will display
the image from the new Tethering card folder only. The first 1000 images, stored in the previous
Tethering card folder, cannot be viewed.
l RAW image shown is smaller than original: This is normal operation for the viewer. RAW files are
displayed as a thumbnail on the viewer's LCD, regardless of the settings or mode. Processed data is not
available in the Preview screen.
l You want to view JPEG files only: Shoot in JPEG format only - this setting can be selected on your
camera. It is not possible to select the supported file format type that you want to view, so JPEG and RAW
files are always shown. Unsupported files such as "TIFF" are always hidden.
l In the Preview screen, the displayed image changes automatically: This is normal operation. In
Tethering mode, the newly transferred image is shown automatically.
l No Auto Rotation is available: This is normal operation. Auto Rotation is always disabled regardless of the
setting.
l You want to browse through images, retaining the same zoom ratio and position: Use the Wheel key
to view the next or previous photo without changing the zoom setting.
l You want to stop auto power off on the Preview screen: Connect the AC adapter to the viewer. When
the viewer's battery is low, a guide beep sounds once per second and the LCD is turned off.
Transferred files problem
l No DCIM folders are copied to the viewer: This is normal operation. Only newly created files are
transferred to the viewer's new card folder. Folders are not copied when using the Tethering feature.
l Existing images are not transferred: This is normal operation. Only new files are transferred while the
DSC and P-6000/7000 is connected; any pre-existing files on the memory card are not transferred.
l Images are duplicated using Differential Backup: This is normal operation. Images transferred at
Tethering are treated as different files from "Backed-up" files from the memory card.
l Transferred images are duplicated: In some cases, transferred images may be duplicated. For example if
you store the pictures to multiple memory cards inserted in your camera, both images will be transferred.
Other problems
l A continuous beep sound is emitted: When the viewer's battery is low, a guide beep sounds once per
second to notify that it is low. To disable this sound, turn the Guide Beep off in the viewer's Settings >
Sound menu.
l An error is displayed and Tethering is terminated: Do not delete images on your camera whilst
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