Epson STYLUS PRO WT7900 User's Guide Page 1

Epson Stylus® Pro WT7900USER’S GUIDE

1010 | IntroductionOptions and AccessoriesYour Epson Stylus® Pro WT7900 offers these optional upgrades and accessories:In addition, you can order thes

100100 | Maintaining and Transporting the Printer5. If powdery dust has accumulated, use a toothpick or similar tool to remove it.6. Remove the film a

101Maintaining and Transporting the Printer | 101Preparing the Printer for Shipment1. Press the P power button to turn off the printer.Wait until the

102102 | Maintaining and Transporting the Printer6. Remove the two wing nuts and lock washers securing the printer to the stand (underneath the printe

103Maintaining and Transporting the Printer | 1036. Unlock the front casters.7. Carefully roll the printer to its new location, then lock the casters.

104104 | Maintaining and Transporting the Printer•Cover the printer with a non-static cloth. This helps protect it from dust, which can interfere with

105105As you use your printer, you may occasionally experience a problem. You can diagnose the problem following the guidelines in this chapter or che

106106 | Solving ProblemsChecking Error Messages and LightsThe control panel includes various lights and an LCD display to indicate the status of the

107Solving Problems | 107The following table lists the error messages in alphabetical order and includes an explanation and instructions for correctin

108108 | Solving ProblemsINK CARTRIDGE ERRORPLEASE INSTALL THE CORRECT CARTRIDGEYou tried to install an ink cartridge that cannot be used with this pr

109Solving Problems | 109NO CARTRIDGEINSTALL INK CARTRIDGEInk cartridge(s) not installed, or an incorrect cartridge is installed.Install ink cartridge

11Introduction | 11Where to Get HelpEpson provides technical support and information on the installation, configuration, and operation of professional

110110 | Solving ProblemsPAPER OUTLOAD PAPERNo paper is loaded. Load paper.The button has been pressed with no paper loaded.Press the button, then

111Solving Problems | 111SpectroProofer ERROR There is a problem with the optional SpectroProofer.Note the error number and see your SpectroProofer ma

112112 | Solving ProblemsImproving Print QualityYou can often improve print quality by doing the following:• Run a nozzle check and cleaning cycle. Se

113Solving Problems | 113Your print appears blurry or smeared.◗ Make sure the type of paper you loaded matches the paper setting you selected on the c

114114 | Solving ProblemsSolving Operational ProblemsIf you can’t turn the printer on, if it stops printing unexpectedly, or if nothing prints, check

115Solving Problems | 115Solving Miscellaneous Printing ProblemsIf your printouts are not what you expected, try the suggestions below:Problem Solutio

116116 | Solving ProblemsSolving Paper ProblemsIf paper feed or paper jam problems occur frequently, try one or more of the following solutions:• Make

117Solving Problems | 117Clearing Paper JamsWhen roll paper gets jammed in the printer, printing stops and you see a paper jam message on the LCD disp

118118 | Solving Problems4. Open the front cover if necessary.5. Carefully pull down the jammed paper.Caution: To avoid damaging the printer, do not t

119Solving Problems | 119Uninstalling and Reinstalling the DriverIf you need to uninstall and then reinstall the communication driver for any reason,

1212 | IntroductionImportant Safety InstructionsBefore using your printer, read the following safety instructions to make sure you use the equipment s

120120 | Solving Problems

121121EnvironmentalEnvironmental specifications for the media you’re using may be more restrictive; see page 45 if you’re using Epson film.ElectricalC

122122 | SpecificationsDimensions and WeightPrinter Interfaces• USB (1.1 and 2.0 compatible)• Ethernet (10Base-T or 100Base-TX)Safety ApprovalsMediaRo

123Specifications | 123Cut SheetsPrintable AreaDefault roll paper margins are 0.59 inch (15 mm) top and bottom, and 0.12 inch (3 mm) right and left. U

124124 | Specifications

125125This Appendix summarizes the functions of the control panel buttons (below), describes the informational messages and icons you may see on the L

126126 | Control Panel Summaryd Paper feed (down) Feeds the paper forward when loaded. Press and hold to feed paper faster.When paper is unlocked, red

127Control Panel Summary | 127LCD Display IconsIcon DescriptionPaper source iconsSheetRoll paper with Auto Cut OnRoll paper with Auto Cut OffPlaten ga

128128 | Control Panel SummaryMenu Setting SummaryPress the Menu button to enter menu mode and select the settings summarized here. Menu setting Descr

129Control Panel Summary | 129TEST PRINT menuNOZZLE CHECK Prints a nozzle check pattern; see page 83 for details.STATUS SHEET Prints a sheet showing t

13Introduction | 13•If you use an extension cord with the printer, make sure the total ampere rating of devices plugged into the extension cord does n

130130 | Control Panel SummaryPAPER SETUP menu (see page 47 for details)ROLL PAPER REMAINING Sets up the automatic media tracking and identification s

131131AAccessories, 10Aligning print head, 87 to 88Auto cleaning times, 93Auto nozzle check, 83, 103Automatic media tracking, 48BBanding, 112Barcode,

132132 | IndexEpson filmenvironmental conditions, 45handling, 46 to 47loading, 47 to 56removing from printer, 57 to 59using, 45 to 64EpsonNet Config,

133Index | 133MyEpsonPrinter.com, checking status, 82NNetworkconfiguring software, 44connection, 41, 42Network Setup menu, 130Nozzle checkautomatic, 8

134134 | IndexPrinter (continued)total print volume, 82transporting, 100 to 103turning off, 13weight, 122Problemsbanding, 112blank paper, 115blurry pr

135Index | 135USB cableconnecting, 41port, 122requirements, 11WWaste ink system, 81 to 83, 97 to 98Weight of printer, 122White inkcleaning nozzles, 83

1414 | IntroductionInk Cartridge Safety Instructions• Keep ink cartridges out of the reach of children and do not drink the ink.• Store ink cartridges

15Introduction | 15Printer PartsThese illustrations show the parts of the Epson Stylus Pro WT7900.FrontBackRoll paper coverControl panelInk bayInk bay

1616 | IntroductionControl PanelLCD DisplayLCD displayPower light and buttonPause/reset light and buttonInk lightPaper source buttonPaper lightMenu bu

1717This chapter includes the following information:• Unpacking and assembling the Epson Stylus Pro WT7900• Connecting the power cord• Installing ink•

1818 | Setting Up the PrinterUnpacking and Assembling the Stand1. Lift the box up and away from the shipping pallet. Then remove the box containing th

19Setting Up the Printer | 194. Fasten the strut with 3 bolts as shown. Use the hex wrench to tighten the bolts.

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2020 | Setting Up the Printer5. Insert the strut into the right side and fasten it with 3 bolts as shown.6. Lock the casters.

21Setting Up the Printer | 21Unpacking the Printer and Mounting It on the Stand1. Make sure you have all the items shown below:2. Remove the cardboard

2222 | Setting Up the Printer4. Lower the printer onto the stand with the stand’s horizontal strut in front, as shown. Align the pegs on the stand wit

23Setting Up the Printer | 23Attaching the Paper BasketThe paper basket is a cloth sheet that attaches to the printer stand and catches your paper pri

2424 | Setting Up the Printer3. Use the pins to fasten the posts in place. Make sure the pins are pushed in all the way.4. Insert the round and square

25Setting Up the Printer | 255. Place the basket under the printer as shown.6. Snap the center pole into the holders on each side of the stand.

2626 | Setting Up the Printer7. Push the black plastic connectors onto both ends of the square pole.8. Push the black plastic connectors onto the post

27Setting Up the Printer | 279. Snap the back pole into the holders as shown.10. Hook the loops around the pins on the back of the stand legs.

2828 | Setting Up the Printer11. Insert the rod into the fabric channel.12. Insert the free ends of the rod into the holes in the sides of the stand.

29Setting Up the Printer | 2913. To keep the cloth off the ground, loop the tabs over the ends of the rod as shown.14. Attach the paper guides to the

FCC Compliance StatementFor United States UsersThis equipment has been tested and found to comply with the limits for a Class B digital device, pursua

3030 | Setting Up the PrinterAssembling the Film BasketThe film basket is used when printing on special media such as Epson ClearProof Film, and can b

31Setting Up the Printer | 313. Insert the pins through the guides, pressing them into place.4. Open one of the scissor arms as shown. Insert two long

3232 | Setting Up the Printer5. Feed the basket cloth onto rods A and B as shown.6. Connect the other scissor arm as shown.

33Setting Up the Printer | 337. Insert six pins into the plastic connectors to secure the rods.8. Set the basket upright, then press the straps onto t

3434 | Setting Up the PrinterCompleting Setup and Connecting the Power Cord1. Attach the manual holder to the left or right side of the stand. Store t

35Setting Up the Printer | 353. Remove any packing tape and plastic film. Check these areas:• the front cover • the ink compartment covers• the mainte

3636 | Setting Up the Printer5. Open the front cover and remove the tape and packing material.Save the packing material in case you need to ship the p

37Setting Up the Printer | 378. Attach the cable guides to the left or right side of the printer back and route the power cord to the side of the prin

3838 | Setting Up the Printer2. Open both ink covers.3. Remove the ink cartridges from their packages. Gently shake each cartridge as shown below for

39Setting Up the Printer | 394. Note the location of the slot corresponding to each cartridge.5. Install the ink cartridges in the printer.Hold each c

4040 | Setting Up the Printer6. After installing all 11 cartridges, close the ink covers. The printer begins charging the ink delivery system and the

41Setting Up the Printer | 41Connecting to Your SystemYou can use USB and/or Ethernet network connections. For USB connection, make sure your system h

4242 | Setting Up the Printer3. Insert the printer software CD-ROM in your computer. The installer starts automatically.You see this screen:4. Click t

43Setting Up the Printer | 43Updating Your Printer FirmwareTo keep your printer features and functionality up to date, you should check for a newer ve

4444 | Setting Up the Printer6. When the update is complete, close the Firmware Updater window and Epson LFP Remote window.If you connected your print

4545The Epson Stylus Pro WT7900 is designed to print with white ink on selected Epson media, such as Epson ClearProof™ Film and CrystalClear™ Film. Th

4646 | Using Film and Other MediaPreparation Before Printing• When printing with Epson film, attach the film basket and use it to catch your prints (s

47Using Film and Other Media | 472. Continue to remove the backing slowly and carefully to avoid creasing the media.3. Once you’ve removed the backing

4848 | Using Film and Other MediaSetting Up Automatic Media Tracking and IdentificationBefore you load roll media in the printer, you can set up the a

49Using Film and Other Media | 49Placing the Roll in the Printer1. Open the roll paper cover. 2. Push the lock lever down firmly, then move the roll p

55IntroductionWarnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Options and Accessories. . . . . . . . . .

5050 | Using Film and Other Media3. Set the roll on top of the printer.4. If necessary, adjust the roll paper adapters to fit the core size of the rol

51Using Film and Other Media | 515. Release the tension lever on both adapters.6. Push the adapters into the paper core at both ends of the roll. Then

5252 | Using Film and Other Media7. Move the roll paper to the right side until it touches the roll paper guide.8. Slide the roll paper holder to alig

53Using Film and Other Media | 539. Roll the paper slowly into position.10. Grasp the handle on the left roll paper holder and slide it to the right a

5454 | Using Film and Other Media11. Pull up the lock lever to lock the paper in place.Loading the Film for Printing1. Press the l Paper Source button

55Using Film and Other Media | 553. Insert the paper into the slot.If the paper doesn’t come out, you may need to lower the suction by pressing the d

5656 | Using Film and Other MediaWait for the paper to move into position automatically, or press the button to move the paper into position right aw

57Using Film and Other Media | 57Removing the Roll from the Printer1. Open the roll paper cover.2. Press the button to release the paper. It is rewo

5858 | Using Film and Other Media4. Push down the lock lever firmly to release it. Then grasp the handle on the roll paper holder and slide it all the

59Using Film and Other Media | 596. Pull up the tension levers, then remove the adapters from the paper roll. 7. Rewind the roll carefully and place i

66 | ContentsLoading Film in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Selecting the Paper Type . . . . . .

6060 | Using Film and Other MediaAttaching the Film BasketBefore attaching the film basket, you need to move the paper basket to the fully upright pos

61Using Film and Other Media | 612. Raise the main arm of the paper basket all the way up. Then raise the lower part of the basket and secure it with

6262 | Using Film and Other MediaIf desired, bundle the cord using the strap as shown.4. Make sure the straps shown below are positioned correctly. If

63Using Film and Other Media | 635. Align the basket with the guides on the printer. If necessary, push down on the front of the basket to adjust its

6464 | Using Film and Other MediaRemoving and Storing the Film BasketWhen you’re done using the film basket, you can remove it from the printer and fo

65Using Film and Other Media | 65Using Epson PaperAlthough the Epson Stylus Pro WT7900 is designed to work primarily with Epson film, it is possible t

6666 | Using Film and Other Medianon-Epson paper, consult the manufacturer for the best setting. You may have to experiment with different settings to

67Using Film and Other Media | 672. Press the l Paper Source button until the sheet icon appears on the LCD display.3. Feed the sheet into the paper

6868 | Using Film and Other MediaLoading Heavy SheetsMake sure you load paper in the portrait orientation (short edge first). 1. Make sure the printer

69Using Film and Other Media | 696. If you see a question on the display about paper settings, select Yes if the settings are correct, or select No an

7Contents | 7Checking and Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . 83Checking the Print Head. . . . . . . . . . . .

7070 | Using Film and Other MediaIf you’re printing on non-Epson media, you may want to customize the settings for your paper. See page 73 for more in

71Using Film and Other Media | 713. Raise the front of the basket so that the surface is taut. Then lower the paper guides so that your prints slide s

7272 | Using Film and Other Media2. Lower the paper guides, then raise the front of the basket all the way up. Fasten the front of the basket with the

73Using Film and Other Media | 73Customizing the Settings for Your PaperWhen you choose a media type in your Epson printer software, the driver automa

7474 | Using Film and Other Media8. Examine the printed pattern for the most evenly overlapping lines. Choose the number with the most even lines. In

75Using Film and Other Media | 752. Press d to select CUSTOM PAPER, then press r.3. Press OK to print your custom paper settings.Selecting Custom Pape

7676 | Using Film and Other Media

7777This chapter describes the following maintenance procedures for your Epson Stylus Pro WT7900:• Maintaining white ink cartridges• Checking printer

7878 | Maintaining and Transporting the PrinterMaintaining White Ink CartridgesDue to the special properties of Epson white ink, some settling of the

79Maintaining and Transporting the Printer | 79Shaking the Installed White Ink CartridgeOnce you’ve installed a white ink cartridge in the printer, it

88 | ContentsMedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122Roll Paper . . . . . . . .

8080 | Maintaining and Transporting the Printer3. Open the cover all the way.4. Press in the white ink cartridge and release it. The cartridge pops ou

81Maintaining and Transporting the Printer | 816. Hold the cartridge horizontally and shake it for about 30 seconds (about 100 times).7. Hold the cart

8282 | Maintaining and Transporting the PrinterPrinting Status InformationThe status check sheet shows some of the current default settings, the page

83Maintaining and Transporting the Printer | 834. Press to exit the menu.For more information about the Printer Status menu, see page 128.Checking a

8484 | Maintaining and Transporting the Printer7. After the pattern is printed, use at least a 10× eye loupe to examine it. • If the pattern looks goo

85Maintaining and Transporting the Printer | 85Run the power cleaning only if the normal cleaning process is not sufficient to clear the nozzles. The

8686 | Maintaining and Transporting the PrinterRefreshing the White Ink SupplyIf the white ink density in your printouts is inconsistent even after cl

87Maintaining and Transporting the Printer | 87•OFF—The printer will not perform automatic nozzle checks and cleaning cycles.4. Press l, then select P

8888 | Maintaining and Transporting the Printer8. Make sure AUTO is highlighted, then press r. 9. Make sure UNI-D (uni-directional) is highlighted, th

89Maintaining and Transporting the Printer | 89When the B ink Check light is flashing and INK LOW appears on the LCD display, the indicated cartridge

99This User’s Guide provides important information on setting up and using your printer, loading paper, and replacing ink cartridges. It also tells yo

9090 | Maintaining and Transporting the Printer3. Open the ink cover all the way. Then press in the cartridge you want to replace and release it. The

91Maintaining and Transporting the Printer | 916. Gently shake each cartridge as shown for the following durations:• White ink cartridge: 30 seconds (

9292 | Maintaining and Transporting the PrinterChanging the Date and Time1. Press r Menu.2. Press d until MAINTENANCE is highlighted, then press r.3.

93Maintaining and Transporting the Printer | 933. Use the d and u buttons to select the settings described below. If you need to back up to the previo

9494 | Maintaining and Transporting the PrinterReplacing the Paper CutterIf you notice that your paper isn’t being cut cleanly, the cutter may need to

95Maintaining and Transporting the Printer | 958. Loosen the screw using a Phillips-head screwdriver.9. Carefully remove the cutter.10. Dispose of the

9696 | Maintaining and Transporting the PrinterInstalling the New CutterRemove the new blade from its package, then follow these steps to install it:1

97Maintaining and Transporting the Printer | 974. Turn the printer back on.5. Run the Cutter Adjustment from the Maintenance Menu on the control panel

9898 | Maintaining and Transporting the PrinterFollow these steps to replace the tank:1. Grasp the handle at the bottom of the tank (on the side of th

99Maintaining and Transporting the Printer | 99Cleaning the PrinterTo keep your printer working at its best, clean it if it becomes soiled.1. If your