5
AUTOMATED TELEPHONE SERVICES
Service Access
EPSON SoundAdvice
™
For pre-recorded answers to commonly asked
questions about EPSON products 24 hours a day,
seven days a week, call (800)␣ 442-2110.
EPSON FaxAdvice
™
Access EPSON’s technical information library by
calling (800)␣ 442-2110. You must provide a return
fax number to use this service.
EPSON Referral Service For the location of your nearest Authorized
EPSON Reseller or Customer Care Center, call
(800) 442-2110.
EPSON also provides technical support and information on the installation,
configuration, and operation of EPSON products. Dial (800) 922-8911,
(310) 782-2600 (U.S.), or (905)␣ 709-9475 (Canada), 6 A.M. to 6 P.M., Pacific
Time, Monday through Friday.
Before you call, please have the following information ready:
◗ Product name
◗ Product serial number
◗ Computer configuration
◗ Description of the problem
You can purchase ink cartridges, paper, manuals, accessories, and parts from
EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada, please call
(800) 873-7766 for dealer referral.
TELEPHONE SUPPORT
Mint SG 10/27/97, 12:23 PM9
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