Epson colour 640 User Manual download pdf (Page 48)

Where To Get Help

If you need help with your printer or its software, see the contact information

below. For help with any of the creative or Internet applications on the EPSON

CD-ROM, see page 42 for contact information.

EPSON Technical Support

EPSON provides technical assistance through electronic support services and

automated telephone services 24 hours a day, as listed below:

Electronic support services

Service Access

World Wide Web From the Internet, you can reach EPSON’s Home Page at

http:/ /www.epson.com.

EPSON Internet If you have Internet FTP capability, use your Web browser (or other

software for FTP downloading) to log onto ftp.epson.com with the user

name anonymous and your e-mail address as the password.

EPSON Download You can call the EPSON Download Service at (800) 442-2007. Set

your communications software to 8 data bits, 1 stop bit, no parity.

Modem speed can be up to 28.8 Kbps.

EPSON Forum on Members of CompuServe can type GO EPSON at the menu prompt to

reach the Epson America Forum. For a free introductory CompuServe

membership, call (800) 848-8199 and ask for representative #529.

CompuServe

Service Access

EPSON SoundAdvice

For pre-recorded answers to commonly asked questions about

EPSON products 24 hours a day, seven days a week, call

(800) 442-2110.

EPSON FaxAdvice™ Access EPSON’s technical information library by calling

(800) 442-2110. You must provide a return fax number to use this

service.

EPSON Referral Service For the location of your nearest Authorized EPSON Reseller or

Customer Care Center, call (800) 442-2110.

Automated telephone services

FTP Site

Service

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Epson colour 640 User Manual Page 48