Epson XP-300 User's Guide download pdf (Page 174)

Nothing Prints

If you have sent a print job and nothing prints, try these solutions:

• Make sure your product is turned on.

• Make sure any interface cables are connected securely at both ends.

• If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print,

connect your product directly to your computer instead of the hub.

• Run a product check to see if a test page prints. If the test page prints, check to see if your product

software is installed correctly.

• In Windows, make sure your product is selected as the default printer.

• In Windows, clear any stalled print jobs from the Windows Spooler:

• Windows 8: Navigate to the Start screen, right-click the screen, and select All apps. Select

Control Panel > Hardware and Sound > Devices and Printers. Right-click your product name,

select See what's printing, and select your product name again if necessary. Right-click the stalled

print job, click Cancel, and click Yes.

• Windows 7: Click and select Devices and Printers. Right-click your product name, select See

what's printing, and select your product name again, if necessary. Right-click the stalled print job,

click Cancel, and click Yes.

• Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound,

right-click your product name, and select Open. Right click the stalled print job, click Cancel, and

click Yes.

• Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select

Printers and Other Hardware, if necessary, and select Printers and Faxes.) Right-click your

product name, select Open, right-click the stalled print job, click Cancel, and click Yes.

Parent topic: Solving Problems Printing from a Computer

Related tasks

Running a Product Check

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Epson XP-300 User's Guide Page 174