Epson Stylus CX4800 User Manual download pdf (Page 39)

Solving Problems 39

Print Quality Problems

If you have any problems with the copy or print quality, try these solutions:

■ Make sure the document is placed flat against the document table glass and

the Epson Stylus CX is not tilted or placed on an uneven surface.

■ Load the paper printable side up (usually the whiter, brighter, or glossy side).

■ Make sure your paper isn’t damp or curled.

■ Use a support sheet with special paper or load your paper one sheet at a time.

Remove sheets from the output tray so not too many collect at a time.

■ Make sure the type of paper you loaded matches the paper size and paper type

settings on the control panel or in your printer software (see page 25).

■ For the best print quality, use Epson special paper (see page 25) and genuine

Epson ink cartridges (see page 31).

■ Set the paper thickness lever to the m L position for most paper types. If you

are printing on envelopes, set the lever to the ^

H position.

■ If you notice light or dark bands across your printouts or they are too faint,

you may need to clean the print head. This unclogs the nozzles so they can

deliver ink properly. Run a nozzle check as described on page 29 to see if the

print head needs cleaning.

■ Clean the print head as described on page 30.

■ If you notice jagged vertical lines, you may need to align the print head. See

your User’s Guide for instructions.

■ The ink cartridges may be old or low on ink; see page 31 for instructions on

replacing an ink cartridge.

■ If a dotted line appears in the image, clean the scanner glass with a soft, dry,

lint-free cloth (paper towels are not recommended), or use a small amount of

glass cleaner on a soft cloth, if necessary. Don’t spray glass cleaner directly

on the glass.

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Epson Stylus CX4800 User Manual Page 39