Epson 386 User's Guide download pdf (Page 171)

If the computer starts but you can’t see anything on the

screen, see “Monitor Problems,‘” later in this appendix,

The Computer Locks Up

If your computer locks up and does not respond when you type

on the keyboard, follow these steps:

Some computer operations take longer than others to

complete. For example, the computer takes longer to sort a

database than to accept a single typed character. If your

computer is still locked after a reasonable length of time,

proceed to the next step.

If you are running an application program, see “Software

Problems,” later in this appendix. This section covers

certain problems caused by application programs.

Did you enter the correct password? See “Password

Problems,” below.

If you want to stop whatever the computer is doing and

return to the MS-DOS command prompt, hold down the

Ctrl key and press Break. In most cases, this solves the

problem. See Chapter 3 for more information on stopping a

command or program.

If your computer still does not respond, you can reset it with

the RESET button. Follow the instructions in Chapter 3.

If resetting the computer does not work, turn off the

computer, wait at least five seconds, and turn it on again.

If you do not have a hard disk drive, insert the Startup

diskette in drive A. The computer should load MS-DOS.

Troubleshooting A-3

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Epson 386 User's Guide Page 171