Epson NX415 Quick Start Guide download pdf (Page 37)

Error Indicators 37

Error Indicators

Follow the instructions on the display screen to solve most common problems.

If you see one of the error messages below, follow the steps here to proceed.

LCD display screen message Problem and solution

Press the OK button to replace

the cartridges.

Replace the expended ink cartridges (see

page 33).

If you just replaced a cartridge and the message

still appears, the cartridge is not installed

correctly. Press the

OK button to move the

cartridges to the replacement position. Press

down on all the installed cartridges, then press

the

OK button again to continue.

Paper jam. Open the scanner unit

and remove the paper.

Paper is jammed. Carefully remove the jam (see

page 38).

Press the Start button to eject the

paper inside. See your

documentation.

Paper is jammed in the printer.

Turn off the printer, open the

scanner unit, remove paper. See

your documentation.

No photos could be recognized.

Make sure photos are positioned

correctly. See your manual.

Make sure your photo is placed correctly on the

scanner glass (see page 9).

A printer error has occurred. Turn

off the printer and turn it on again.

Please see your documentation.

Turn your Epson printer off, make sure no paper

is jammed inside (see page 38), and turn it back

on. If the error is not resolved, contact Epson for

help (see page 40).

A scanner error has occurred. See

your documentation.

Turn your Epson printer off and then back on. If

the error is not resolved, contact Epson for help

(see page 40).

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Epson NX415 Quick Start Guide Page 37

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