Epson Stylus Pro 4900 User's Guide

Epson Stylus® Pro 4900USER’S GUIDESP4900_uguide.book Page 1 Tuesday, December 9, 2014 12:30 PM

1010 | IntroductionOptions and AccessoriesYour Epson Stylus® Pro 4900 offers these optional upgrades and accessories:In addition, you can order these

100100 | Printing With Epson Drivers for OS XChoosing Advanced Black and White Photo SettingsThe Advanced Black and White Photo mode allows you to eas

101Printing With Epson Drivers for OS X | 1014. Select Advanced Color Management from the drop-down menu. You see this screen:5. Choose the settings t

102102 | Printing With Epson Drivers for OS X• Max Optical Density: Adjusts the overall density or focus of the print. Create a soft focus print by se

103Printing With Epson Drivers for OS X | 103Managing Print JobsAfter you click Print, you can monitor the progress of your print job. Follow these st

104104 | Printing With Epson Drivers for OS XSelecting the Correct Media Type SettingThe following table lists the settings designed to produce the be

105Printing With Epson Drivers for OS X | 105Premium Canvas Matte Premium Canvas MatteVelvet Fine Art Paper Velvet Fine Art PaperWatercolor Paper Radi

106106 | Printing With Epson Drivers for OS XSP4900_uguide.book Page 106 Tuesday, December 9, 2014 12:30 PM

107107For the most precise color in your prints, you can use profiles designed specifically for your printer model and paper type. Basic profiles are

108108 | Managing Color With ProfilesYou see this window:3. Select U.S. Prepress Defaults or North America Prepress 2 from the Settings menu to set Ad

109Managing Color With Profiles | 1096. Select File, then click Print or Print with Preview.7. Click More Options or Show More Options, then select Co

11Introduction | 11Where To Get HelpEpson provides technical support and information on the installation, configuration, and operation of professional

110110 | Managing Color With ProfilesSelecting Print Settings and Printing1. Click the Print button, select Epson Stylus Pro 4900 and select Printer S

111Managing Color With Profiles | 111Windows Printing With a Color ProfileFirst you set up your color management environment in Photoshop and assign a

112112 | Managing Color With Profiles5. When your image appears, evaluate the color balance and contrast. If they need improvement, select Image >

113Managing Color With Profiles | 11310. Under Profile or Printer Profile, select a profile for your printer and the paper you’ll use.11. For the Inte

114114 | Managing Color With ProfilesSP4900_uguide.book Page 114 Tuesday, December 9, 2014 12:30 PM

115115The Epson Stylus Pro 4900 requires little maintenance to keep working at its best. This chapter describes the following routine procedures:• Che

116116 | Maintaining and Transporting the PrinterPrinting Status InformationThe status check sheet shows some of the current default settings, the pag

117Maintaining and Transporting the Printer | 117Checking Printer Status From the Printer DriverThe Epson Status Monitor utility installed with your p

118118 | Maintaining and Transporting the PrinterChecking and Cleaning the Print HeadIf your printed image shows a color shift or horizontal lines, yo

119Maintaining and Transporting the Printer | 119You see a menu like the following:3. Select the Nozzle Check icon and follow the instructions on the

1212 | IntroductionOS X System RequirementsTo use your printer in either a stand-alone or peer-to-peer network environment, your Mac should meet these

120120 | Maintaining and Transporting the PrinterChecking and Cleaning the Print Head Using the Control PanelYou can print a nozzle check from the con

121Maintaining and Transporting the Printer | 121Automatically Checking and Cleaning the Print HeadPrior to a print job, the printer automatically che

122122 | Maintaining and Transporting the Printer4. Press d to select AUTO NOZZLE CHECK, then press OK to start checking the nozzles.The LCD screen wi

123Maintaining and Transporting the Printer | 1234. When cleaning is finished and the P power light stops flashing, print the nozzle check again to co

124124 | Maintaining and Transporting the Printer7. Press r, then press OK to start the alignment process.Each head alignment takes about 7 minutes. T

125Maintaining and Transporting the Printer | 125When the red B Ink Check light is flashing and INK LOW appears on the LCD screen, the indicated cartr

126126 | Maintaining and Transporting the Printer2. Press the ink compartment cover to open it.3. Press in the cartridge you want to replace. The cart

127Maintaining and Transporting the Printer | 1275. Make sure the replacement cartridge is the correct color and remove it from its package. Gently sh

128128 | Maintaining and Transporting the PrinterChanging the Black Ink CartridgeYou can use either Matte Black or Photo Black for printing. Both cart

129Maintaining and Transporting the Printer | 129The printer will now automatically change the black ink depending on your media type selection.Changi

13Introduction | 13Important Safety InstructionsBefore using your printer, read the following safety instructions to make sure you use the equipment s

130130 | Maintaining and Transporting the Printer•To change the language on the LCD screen, press d to highlight LANGUAGE, then press r. Press d until

131Maintaining and Transporting the Printer | 131Replacing the Paper CutterIf you notice that your paper isn’t being cut cleanly, the cutter may need

132132 | Maintaining and Transporting the Printer3. Use a cross-head screwdriver to remove the four screws holding the front cover in place, then remo

133Maintaining and Transporting the Printer | 1335. Loosen the screw holding the cutter in place, then carefully remove the cutter from the printer.6.

134134 | Maintaining and Transporting the Printer2. Align the cutter cover, then press it in until it clicks into place.3. Replace the front cover.4.

135Maintaining and Transporting the Printer | 135Replacing the Maintenance TanksThe maintenance tanks store ink that gets flushed from the system duri

136136 | Maintaining and Transporting the PrinterReplacing the Ink Maintenance Tank1. Open the right ink cartridge cover.2. Pull out the maintenance t

137Maintaining and Transporting the Printer | 137Replacing the Borderfree Maintenance Tank1. Remove the output tray.2. Release the tank lock.3. Pull o

138138 | Maintaining and Transporting the Printer4. Place the used tank in the plastic bag included with the new tank and dispose of it carefully.5. I

139Maintaining and Transporting the Printer | 139Cleaning the PrinterTo keep your printer working at its best, you should clean it several times a yea

1414 | Introduction•Connect the printer to a properly grounded outlet. Avoid using an outlet on the same circuit as a photocopier or air control syste

140140 | Maintaining and Transporting the PrinterPreparing the Printer for Shipment1. Turn off the printer and unplug the power cord.2. Remove the fol

141141As you use your printer, you may occasionally experience a problem. You can diagnose the problem following the guidelines in this chapter or che

142142 | Solving ProblemsChecking Error Messages and LightsThe control panel includes various lights and an LCD screen to indicate the status of the p

143Solving Problems | 143When your paper runs out, ink is low, or a problem occurs, a message appears on the LCD screen, and the lights on the control

144144 | Solving ProblemsCLEANING ERRORAUTOMATIC HEAD CLEANING FAILEDRETRY?YESNOHead cleaning did not clear the nozzles.Press to clear the error and

145Solving Problems | 145INK CARTRIDGE ALERTNON-GENUINE CARTRIDGE! QUALITY OF NON-GENUINE INK MAY VARY.NON-GENUINE CARTRIDGE MAY NOT PERFORM AT OPTIMU

146146 | Solving ProblemsMAINTENANCE BOX 2 ERRORREPLACE MAINTENANCE BOX 2The Borderfree maintenance tank is not installed correctly or needs to be rep

147Solving Problems | 147NOZZLE CLOG DETECTEDNOT ENOUGH EMPTY SPACE IN MAINT BOX 1CONTINUE CLEANING?YES (RECOMMENDED)NOThere is not enough space in th

148148 | Solving ProblemsPAPER LOAD ERRORPRESS THE BUTTON AND REMOVE THE JAMMED PAPERPaper has jammed in the printer.Press the button and remove t

149Solving Problems | 149PAPER SKEWLOAD PAPER PROPERLYPaper is not loaded straight. Press the button and make sure the paper is loaded straight.PAPE

15Introduction | 15For California customers only:The lithium batteries in this product containPerchlorate Material - special handling may apply,See ww

150150 | Solving ProblemsImproving Print QualityYou can often improve print quality by doing the following:• Run a nozzle check and cleaning cycle. Se

151Solving Problems | 151If none of these suggestions help, try the solutions in the following table.Problem Solution Your print has horizontal bandin

152152 | Solving ProblemsYour print is grainy, or has misregistration or ghosting.◗ Check the ink indicators and light to see if you are low on ink. (

153Solving Problems | 153Your print has gaps or appears faint.◗ Check the expiration date printed on each of the ink cartridges. If the cartridge is t

154154 | Solving ProblemsSolving Operational ProblemsIf you can’t turn the printer on, if it stops printing unexpectedly, or if nothing prints, check

155Solving Problems | 155Solving Miscellaneous Printing ProblemsIf your printouts are not what you expected, try the suggestions below:Nothing prints.

156156 | Solving ProblemsBlank paper is printed. ◗ Make sure your software is installed correctly and the printer is selected.◗ Make sure the Paper Si

157Solving Problems | 157Solving Paper ProblemsIf paper feed or paper jam problems occur frequently, try one or more of the following solutions:• For

158158 | Solving ProblemsClearing Paper JamsWhen paper gets jammed in the printer, printing stops and you see a PAPER JAM message on the LCD screen.Fo

159Solving Problems | 1594. Open the printer cover, if necessary, and remove any other jammed paper.5. Close the printer cover, if necessary. Press th

1616 | IntroductionPrinter PartsFrontBackFront coverPaper cassetteRoll paper coverCartridge cover (left)Output trayBorderfree maintenance tankPaper ej

160160 | Solving Problems3. If paper is jammed in the rear, remove the rear access panel by pulling it towards you as shown below. Remove the jammed p

161Solving Problems | 161Uninstalling and Reinstalling the Printer DriverIf you need to uninstall and then reinstall the printer driver software for a

162162 | Solving ProblemsSP4900_uguide.book Page 162 Tuesday, December 9, 2014 12:30 PM

163163Clearing Stored Print InformationYour Epson printer stores various print information for the last 10 jobs printed, such as print job name, compu

164164 | SpecificationsDimensions and WeightPrinter Interfaces• USB (1.1 and 2.0 compatible)• Ethernet 10/100 BaseTSafety ApprovalsMediaRoll PaperSpec

165Specifications | 165Cut SheetsSince the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cann

166166 | SpecificationsInk CartridgesCartridge life: 2 years from production date if unopened; within 6 months after opening package, at 77 °F (25 °C)

167167AAccessories, 10Adding printer (OS X), 32 to 33Adobe Photoshop, 107 to 113Aligning print head, 123 to 124Always spool RAW datatypesetting, 84Aut

168168 | IndexDiagnosing problems, 141Dimensions of printer, 164Documentation, how to use, 9EElectrical specifications, 163Energy consumption, 163Envi

169Index | 169MMacadding printer, 32 to 33Bonjour printing, 32installing printer driver, 30TCP/IP printing, 33Maintenance, 115 to 139Maintenance menu,

17Introduction | 17Control PanelLCD ScreenLCD screenPower light and buttonPause/reset light and buttonInk alert lightLeft arrow or paper source button

170170 | IndexPaperattaching to spindle, 50configuration settings, 74 to 77, 95 to 96, 153custom settings, 56 to 58custom size, 60, 68, 72, 89 to 92cu

171Index | 171Printercable, 11, 12checking status, 83 to 86, 117cleaning, 139default settings, restoring, 129 to 130dimensions, 164maintaining, 115 to

172172 | IndexRoll paperattaching to spindle, 50cannot be cut, 156cutting manually, 54 to 55loading, 48 tto 52OS X settings, 96 to 97ordering adapters

173Index | 173Windowsadding network port, 31 to 32basic print options, 61 to 63borderless printing, 60, 67 to 72canceling print jobs, 83checking print

174Index | 174SP4900_uguide.book Page 174 Tuesday, December 9, 2014 12:30 PM

1818 | IntroductionSP4900_uguide.book Page 18 Tuesday, December 9, 2014 12:30 PM

1919This chapter includes the following information:• Unpacking and connecting the Epson Stylus Pro 4900• Installing ink• Connecting to your computer

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electron

2020 | Setting Up the Printer3. Remove all packing materials and tape from the output tray.4. Open the paper tray and top cover and remove all packing

21Setting Up the Printer | 216. Remove the tape from the back of the printer and connect the power cable.7. Press the P power button to turn on the pr

2222 | Setting Up the Printer3. Note the location of the slots corresponding to each cartridge.4. Hold each cartridge with the arrow pointing toward t

23Setting Up the Printer | 23After ink charging is completed, you need to load paper before READY will appear on the display. See page 35 for instruct

2424 | Setting Up the Printer4. Click Install.5. Follow the on-screen instructions to install all the necessary software and manuals, place a link to

25Setting Up the Printer | 25OS X1. Make sure that your computer and printer are turned on and that the Epson Stylus Pro 4900 is connected to the comp

2626 | Setting Up the PrinterConnecting to a NetworkMake sure you have the correct cable for connecting the printer. To connect to a network switch or

27Setting Up the Printer | 275. Press OK. A checkmark appears next to SHOW to show that it’s selected.6. Press l to go back, then press d to highlight

2828 | Setting Up the Printer15. See “Printing a Network Status Sheet” below to print a network status sheet and confirm the new IP address. For Windo

29Setting Up the Printer | 293. Click Install.4. When you see a screen like this one, click the Manual button.5. Select LPT1: as the printer port, the

FCC Compliance StatementFor United States UsersThis equipment has been tested and found to comply with the limits for a Class B digital device, pursua

3030 | Setting Up the PrinterSee “Adding the Network Port” on page 31 to create a network port for your printer.OS X1. Insert the Epson Epson Stylus P

31Setting Up the Printer | 31Adding the Network PortAfter installing the printer software on your computer, you need to add the network port. See the

3232 | Setting Up the Printer3. Select Standard TCP/IP Port, then click the New Port button.4. When the printer port wizard opens, click Next.5. Enter

33Setting Up the Printer | 332. Open Print & Fax.3. Click the + button to add a new printer.4. Select the printer model that is connected with Bon

3434 | Setting Up the PrinterDownloading and Updating the Firmware1. Click the EPSON LFP Remote Panel 2 icon on your desktop. You see the LFP Remote P

3535The Epson Stylus Pro 4900 prints on a variety of media, including roll paper and cut sheets up to 17 inches wide. You can also use heavy stock, su

3636 | Handling Paper and Other MediaGuidelines for Using Epson MediaFollow these guidelines, as well as those included in your paper package, when pr

37Handling Paper and Other Media | 37Cut Sheet Paper PathsIn addition to the paper cassette, two paper paths are available for manual feeding of speci

3838 | Handling Paper and Other Media•Hot Press Bright• Hot Press Natural• Watercolor Paper - Radiant White• UltraSmooth Fine Art Paper• Epson Velvet

39Handling Paper and Other Media | 39Follow these steps to load cut sheets in the paper cassette:1. Make sure the printer is turned on, then press the

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4040 | Handling Paper and Other Media5. Slide open the paper cassette, lift it slightly and then pull it out.6. If your paper is size A3 or larger, ex

41Handling Paper and Other Media | 418. Thumb through a stack of paper, then gently tap it on a flat surface to even the edges.9. Load the sheets with

4242 | Handling Paper and Other Media11. Insert the paper cassette. Push it firmly into the printer.12. Replace the output tray and adjust its length

43Handling Paper and Other Media | 43Using the Front Manual Feed SlotIf you want to print on posterboard or other media 31 to 59 mil (0.8 to 1.5 mm) t

4444 | Handling Paper and Other Media5. Push the paper under the gray feed rollers inside the printer.6. Align the edge of the paper with the mark on

45Handling Paper and Other Media | 457. Press the button. The printer automatically feeds the paper into printing position.8. Extend the output tray

4646 | Handling Paper and Other MediaUsing the Rear Manual Feed SlotYou may use the rear manual feed slot for thicker media types such as Velvet Fine

47Handling Paper and Other Media | 473. Adjust the edge guide according to the paper width.4. Align the sheet with the right edge of the slot and inse

4848 | Handling Paper and Other Media6. Extend the output tray and cover if necessary to support the sheet as it comes out of the printer. Make sure t

49Handling Paper and Other Media | 49•Choose if you’re printing on canvas or other heavy media. Media that is too thick may damage the cutter. Use o

5Contents | 5IntroductionWarnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Options and Accessories. . . .

5050 | Handling Paper and Other Media2. Remove the spacer by holding the outer edge and pulling straight off the spindle.Loading the Paper onto the Sp

51Handling Paper and Other Media | 51Placing the Paper in the PrinterFollow these steps to place the paper in the printer:1. Open the roll paper cover

5252 | Handling Paper and Other Media4. Insert the leading edge of the roll paper into the roll paper feeder until the message on the LCD screen promp

53Handling Paper and Other Media | 53Removing Paper from the SpindleIf you need to remove the paper roll from the spindle, follow these steps:1. Open

5454 | Handling Paper and Other MediaSwitching Between 2-Inch and 3-Inch Roll PaperYou can convert the spindle to accept roll paper with either a 2-in

55Handling Paper and Other Media | 553. If the paper is not positioned correctly, press the d or u buttons to match the cutting position on the paper

5656 | Handling Paper and Other MediaOptimizing the Settings for Your PaperWhen you choose a media type in your Epson printer software, the driver aut

57Handling Paper and Other Media | 577. Press the Menu button, then press OK to print the paper thickness pattern. The printer prints a pattern simila

5858 | Handling Paper and Other Media12. When done, press the button.Selecting Custom Paper ConfigurationsOnce you have created a paper configuratio

5959Your Epson Stylus Pro 4900 comes with drivers and utilities that let you print and manage print jobs.ICC profiles are included, so you can use the

66|ContentsUsing Cut Sheet Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Cut Sheet Paper Paths . . . . . . . .

6060 | Printing With Epson Drivers for WindowsSizing Images for Borderless Printing on Roll PaperFor true borderless printing on roll paper, you can s

61Printing With Epson Drivers for Windows | 61Choosing Basic Print OptionsBefore you print, you need to set basic printing properties. Make sure you h

6262 | Printing With Epson Drivers for Windows3. Select a Media Type setting that corresponds to the paper you are printing on. See the table on page

63Printing With Epson Drivers for Windows | 63Use the Speed/Quality slider to set the desired quality level. Select from the following additional opti

6464 | Printing With Epson Drivers for Windowsdifferent settings to determine which one is best for the media you’re using. For this media Select this

65Printing With Epson Drivers for Windows | 65Choosing Color Management OptionsThe printer driver offers several methods for managing the color in you

6666 | Printing With Epson Drivers for Windows4. Choose one of the following settings (if you select Color Controls or ICM, click the Advanced button

67Printing With Epson Drivers for Windows | 67• Off (No Color Adjustment) disables color management in the printer driver. Choose this mode when you u

6868 | Printing With Epson Drivers for Windows2. For the Source setting, select Roll Paper or Roll Paper (Banner). The Roll Paper (Banner) setting all

69Printing With Epson Drivers for Windows | 696. Click the Expansion button to select a borderless sizing option. Choose Auto Expand or Retain Size, t

7Contents | 74 Printing With Epson Drivers for OS XSizing Images for Borderless Printing on Roll Paper. . . . . . . . . . . . . . . . . 88Choosing Pag

7070 | Printing With Epson Drivers for Windows8. Choose one of the following Auto Cut settings:•Off disables automatic cutting. Choose this setting if

71Printing With Epson Drivers for Windows | 712. For the Source setting, select the paper source you’re using (Paper Cassette or Manual Feed). 3. Clic

7272 | Printing With Epson Drivers for WindowsIf the size of your paper is not listed, you can create a custom paper size. Select User Defined. You se

73Printing With Epson Drivers for Windows | 73Choosing Page Layout OptionsYou can print multiple copies, change the print orientation, reduce or enlar

7474 | Printing With Epson Drivers for Windows5. Click Print Bckg Color if you want to print color on the background of the page. Click the Color Sett

75Printing With Epson Drivers for Windows | 75• Color Density lets you control the ink saturation level (for example, when you turn off color manageme

7676 | Printing With Epson Drivers for Windows4. On the Main tab, select any other necessary setting for your paper in the Media Settings box. (See pa

77Printing With Epson Drivers for Windows | 776. Verify that your settings are correct, type a name for the custom media type, and click Save.7. After

7878 | Printing With Epson Drivers for Windows1. On the Main tab, Choose the Media Type setting for the paper you have loaded in the printer.2. Choose

79Printing With Epson Drivers for Windows | 794. You can adjust the following settings:• Color Toning: Allows you to add tone (hue) to your black and

88|ContentsReplacing the Paper Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131Removing the Old Cutter . . . . . . . .

8080 | Printing With Epson Drivers for WindowsSaving, Exporting, and Importing Custom SettingsYou can save groups of settings so you can reuse them fo

81Printing With Epson Drivers for Windows | 814. After saving your settings, you can do the following:• To use the setting group to print right away,

8282 | Printing With Epson Drivers for WindowsEditing Printer Driver Settings1. Click the Utility tab, then select Menu Arrangement.2. Select the item

83Printing With Epson Drivers for Windows | 83Managing Print JobsYour printer comes with two utilities that let you check on your print jobs and cance

8484 | Printing With Epson Drivers for WindowsOptimizing Print SpeedYou can use the Speed and Progress utility to improve printing speed.1. Click the

85Printing With Epson Drivers for Windows | 85• Page Rendering Mode speeds printing by rendering the entire page. Use this setting if print speed is e

8686 | Printing With Epson Drivers for WindowsSetting Monitoring PreferencesYou can choose when and how you want to be notified of problems, whether y

8787Your Epson Stylus Pro 4900 comes with drivers and utilities that let you print and manage print jobs.ICC profiles for ColorSync® are included, so

8888 | Printing With Epson Drivers for OS XSizing Images for Borderless Printing on Roll PaperFor true borderless printing on roll paper, you can sele

89Printing With Epson Drivers for OS X | 89Choosing Page Setup and Basic Print OptionsYou can choose from several options for printing on cut sheets o

99This User’s Guide provides important information on setting up and using your printer, loading paper, using the Epson printer drivers, and replacing

9090 | Printing With Epson Drivers for OS X3. Choose your printer from the Printer menu.4. Click the Paper Size drop-down menu.• If you’re printing on

91Printing With Epson Drivers for OS X | 91Also be sure to select roll paper options, as described on page 96.The following settings are available, de

9292 | Printing With Epson Drivers for OS X• Roll Paper - Borderless (Retain Size) prints your image on roll paper at the size you specify in your app

93Printing With Epson Drivers for OS X | 938. Select Printer Settings from the drop-down menu. You see this screen:9. If you created a custom paper si

9494 | Printing With Epson Drivers for OS X• Off (No Color Adjustment) to disable color management in the printer driver. Choose this mode when you us

95Printing With Epson Drivers for OS X | 95Choosing Advanced Media Control OptionsFollow these instructions if you are using non-Epson media and you n

9696 | Printing With Epson Drivers for OS X• Paper Thickness helps reduce vertical banding and creates a sharper image when printing on unusually thic

97Printing With Epson Drivers for OS X | 972. Choose one of the following Auto Cut Settings:•Off disables automatic cutting. Choose this setting if yo

9898 | Printing With Epson Drivers for OS XControlling Borderless Image ExpansionTo control the amount of expansion when printing using a Paper Size w

99Printing With Epson Drivers for OS X | 99Creating a Custom Preset and PrintingOnce you’ve made the correct settings for your print job, create a cus