Epson PP-100N - Discproducer - DVD Duplicator x2 User's Guide Page 70

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List of Error Codes after Accepting Jobs
Handling of a job when an error occurs differs depending on the error type, The following explains about
each error and the remedies.
Cancel: The job is cancelled. After eliminating the cause of the error, issue the job again.
Pause: The job is temporarily stopped. After eliminating the cause of the error, restart the job using
EPSON Total Disc Monitor.
Automatic recover: The job is temporarily stopped. When the cause of the error is removed, the job is
automatically resumed.
Job status Job handling Error code Explanation and Remedies
Accepted
jobs
Cancel CAN000 Picking up a disc from the drive tray or the printer tray is failed.
Remedy:
Turn off PP-100/PP-100N and turn it back on.
CAN001 A disc is dropped while being picked up.
Remedy:
(1) Turn PP-100/PP-100N off and remove the dropped disc.
(2) Turn PP-100/PP-100N back on.
CAN002 Releasing a disc is failed.
Remedy:
Turn off PP-100/PP-100N and turn it back on.
CAN003 Setting a disc in the drive tray or the printer tray must have been
made, however, no disc is detected in the tray.
Remedy:
(1) Turn PP-100/PP-100N off and remove any foreign object inside
the machine.
(2) Turn PP-100/PP-100N back on.
CAN004 In Batch mode, the stacker 3 was not empty when the job was
started. Therefore, the output stacker has become full during
processing the job.
Remedy:
(1) Remove all discs from the stacker 3.
(2) Put new blank discs into the stacker 1 and stacker 2, then
restart the job.
CAN005 An error occurs while the robotic arm is moving.
Remedy:
(1) Turn PP-100/PP-100N off and remove any foreign object inside
the machine.
(2) Turn PP-100/PP-100N back on.
CAN006 An auto loader fatal error has occurred. The robotic arm can not
be moved due to overheating of the motor.
Remedy:
(1) Turn PP-100/PP-100N off and remove any foreign object inside
the machine.
(2) Turn PP-100/PP-100N back on.
CAN007 Controlling the drive tray is failed.
Remedy:
(1) Turn PP-100/PP-100N off and remove any foreign object from
the drive tray.
(2) Turn PP-100/PP-100N back on.
CAN008 Processing the job is impossible because of a fatal error of the
drive.
Remedy:
Turn off PP-100/PP-100N and turn it back on.
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