Epson ActionNote 4SLC/33 Bulletin

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EPSON
AMERICA.
INC.
EPSON
Product Support Bulletin
Subject:
HP Laserjet Printers Cause The ActionNote 4SLC series and ActionNote
500C Units to Lock-up During Power On When Attached.
Date: 07/26/95
Page(s): 1 of 1
PSB No: S-0185
Originator: AV
Field reports indicate that when some HP printers are attached to the parallel port, the
computer hangs/malfunctions during power on. Investigation has verified these reports.
This situation can be quickly diagnosed, and corrected by following the procedure
below.
Description:
When the HP Laserjet is powered on and the printer cable is attached to the notebook
the computer may hang or malfunction during power on.
Corrective Measure:
When the cable is not attached and the printer/computer are powered on to a ready
state and then the cable is attached, the units functions normally. The notebooks will
also power on properly if the printer/computer are attached and the notebook is
powered on first.
Conclusion:
The issue reported was easily duplicated on the AN-500C. However, the AN4SLC
varied depending on which BIOS version was being used. If the older 2.06s BIOS
version was installed, there was no problem. With the 2.07S version of the BIOS,
follow the power on procedure listed above.
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Summary of Contents

Page 1 - Product Support Bulletin

EPSON AMERICA. INC.EPSONProduct Support BulletinSubject:HP Laserjet Printers Cause The ActionNote 4SLC series and ActionNote500C Units to Lock-up Duri

Page 2

PSB No.: S-0062IPage: 1 of 18NBSL/20VER PART # DESC TYPE LOC REASON1.25 CMGO-A03 ROM INITIAL RELEASE (See TIB No:NBSL-002 For NB-SL FLASH BIOSversi

Page 3

EPSON AMERICA, INC.EPSONProduct Support BulletinSubject: Epson ActionNote AN - 4SLC/33 Questions and AnswersDate: 10/08/93 PSB No: S-0169Page(s): 1

Page 4

PSB No: S-0169Page: 2 of 8Q4. How much does the Epson AN-4SLC/33 weigh?A4. 5.5 pounds with the hard drive cartridge and battery installed. At 1.63

Page 5

PSB No: S-0169Page: 3 of 8DISK DRIVESQ11. What hard drives are being used?A11. The Toshiba MK1422FCV, 2.5" 86MB HDD, Areal A120, 2.5" 136

Page 6

PSB No: S-0169Page: 4 of 8Q21. What video drivers are supplied with the computer?A21. The AN-4SLC/33 Reference Diskette contains the following VG

Page 7

PSB No: S-0169Page: 5 of 8Q25. What type of System BIOS is in the AN-4SLC/33 and how do I run the SETUPprogram?A25: The SYSTEM and VGA BIOS confo

Page 8

PSB No: S-0169Page: 6 of 8POWER SAVE FEATURESQ29. Are there any special power saving features to help prolong battery life?A29. Yes. One way to h

Page 9

PSB No: S-0169Page: 7 of 8Q31. Any other power saving tips?A29. One more - with the keyboard NUMLOCK on, use the keyboard command <Ctrl>-<

Page 10 - ACTIONNOTE 4000

PSB No: S-0169 Page: 8 of 8The variable speed math coprocessor from Intel only goes up to a speed of the 25 MHZ.,therefore we only recommend the Cy

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