Epson Expression Home XP-342 User Manual

User's GuideNPD5451-00 EN

Important InstructionsSafety InstructionsRead and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for fut

Maintaining the PrinterChecking and Cleaning the Print HeadIf the nozzles are clogged, the printouts become faint, there is visible banding, or unexpe

Note:e test pattern may vary by model.7. Select Head Cleaning using the u or d button, and then press the OK button.8. Follow the on-screen instructi

Aligning the Print Head - Control Panel1. Load A4-size plain paper in the printer.2.Enter Setup from the home screen using the l or r button, and then

Aligning the Print Head - Mac OS X1. Load A4-size plain paper in the printer.2. Select System Preferences from the menu > Printers & Scanners

Related Information& “Loading Paper in the Rear Paper Feed” on page 36Cleaning the Scanner GlassWhen the copies or scanned images are smeared or s

4. Select the setting using the u or d button, and then press the OK button.Saving Power - Windows1. Access the printer driver window.2. Click Printer

Menu Options for Setup ModeBy selecting Setup on the home screen from the control panel, you can make printer settings or perform printermaintenance.M

Menu Options for Printer SetupSelect the menus on the control panel as described below.Setup > Printer SetupPaper Source Settings❏ Paper SetupSelec

Displays or prints the network settings and connection status.Wi-Fi Setup❏ Wi -F i S et up Wi z ar dSelect a SSID, enter a password, and then connect

Email AddressCheck the printer's email address that is registered to the Epson Connect services.Register/DeleteRegister or delete the printer to

Printer Advisories and WarningsRead and follow these instructions to avoid damaging the printer or your property. Make sure you keep thismanual for fu

Related Information& “Accessing a Memory Card From a Computer” on page 159Menu Options for Firmware UpdateSelect the menus on the control panel as

Network Service and SoftwareInformationis section introduces the network services and soware products available for your printer from the Epsonwebsi

Running Web Cong on a Web Browser1. Check the printer's IP address.Select Setup > Network Settings > Network Status from the home screen,

2. Click Options & Supplies> Show Printer Webpage.Windows Printer Drivere printer driver controls the printer according to the commands from a

Starting the utilityAccess the printer driver window. Click the Maintenance tab.Guide to Windows Printer DriverHelp is available in the printer driver

More Options TabYou can select additional layout and printing options such as changing the size of a printout or making colorcorrections.User's G

Maintenance TabYou can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON StatusMonitor 3, you can check pri

Accessing the printer driver from applicationsClick Page Setup or Print on the File menu of your application. If necessary, click Show Details (or d)

Note:On Mac OS X v10.8.x or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly.Select System Prefer

❏ Permit temporary black printing: Prints only with black ink temporarily.❏ High Speed Printing: Prints when the print head moves in both directions.

❏ Before transporting the printer, make sure that the print head is in the home (far right) position and the inkcartridges are in place.❏ If you are n

Starting on Windows❏ Wi nd ow s 1 0Click the start button, and then select All apps > Epson Soware > Event Manager.❏ Windows 8.1/Windows 8Ente

Note:Check for supported browsers and the latest version from the download site.StartingWhen you install E-Web Print, it is displayed in your browser.

❏ Wi nd ow s 7/Wi n do w s Vi st a / Win d ow s XPClick the start button, and then select All Programs (or Programs) > Epson Soware > EPSON So

Click Change/Remove or Remove.Note:If the User Account Control window is displayed, click Continue.7.Follow the on-screen instructions.Uninstalling Ap

3. Access to the following website, and then enter the product name.http://epson.sn4. Go to Setup and then click Download. Click or double-click the d

4. Check the message displayed on the screen and press the OK button.e printer starts searching for available updates.5. If a message is displayed on

Solving ProblemsChecking the Printer StatusChecking Messages on the LCD ScreenIf an error message is displayed on the LCD screen, follow the on-screen

this is required will vary according to the number of pages you print, the type of material that you print and thenumber of cleaning cycles that the p

Removing Jammed Paper from the Rear Paper FeedRemove the jammed paper.Removing Jammed Paper from the Output TrayRemove the jammed paper.Removing Jamme

1. Open the scanner unit with the document cover closed.2. Remove the jammed paper.cImportant:Do not touch the white at cable or translucent part ins

Printer BasicsPart Names and FunctionsAEdge guide Feeds the paper straight into the printer. Slide to the edges of the paper.BRear paper feed Loads pa

3. Close the scanner unit.Paper Does Not Feed CorrectlyCheck the following points, and then take the appropriate actions to solve the problem.❏ Place

Several Sheets of Paper are Fed at a Time❏ Load one sheet of paper at a time.❏ When several sheets of paper are fed at a time during manual 2-sided pr

❏ If you cannot print over a network, see the page that describes the network connection method from thecomputer.❏ If you are printing a large data si

❏ When you are using multiple access points at the same time, you may not be able to use the printer from thecomputer or smart device depending on the

❏ Most access points have a privacy separator feature that blocks the communication from unauthorized devices.If you cannot connect to the network eve

Mac OS XClick the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID isindicated with a check mark.Sudd

& “Cannot Connect from Devices Even ough Network Settings are No Problem” on page 132Suddenly the Printer Cannot Print Using a USBConnection❏ Dis

Banding or Unexpected Colors Appeare print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged.Clean t

Blurry Prints, Vertical Banding, or MisalignmentAlign the print head.Related Information& “Aligning the Print Head” on page 101Print Quality Does

❏ Try to use genuine Epson ink cartridges. is product is designed to adjust colors based on the use of genuineEpson ink cartridges. e use of non-gen

AMemory card slot Insert a memory card.BInk cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles underneath.ADocume

Related Information& “Cleaning the Paper Path” on page 103Images or Photos are Printed in Unexpected ColorsWhen printing from the Windows printer

The Position, Size, or Margins of the Printout Are Incorrect❏ Load paper in the correct direction, and slide the edge guides against the edges of the

Mosaic-Like Patterns in the PrintsWhen printing images or photos, print using high-resolution data. Images on websites are oen low resolutionalthough

Other Printing ProblemsPrinting Is Too Slow❏ Close any unnecessary applications.❏ Lower the quality setting. High quality printing slows down the prin

Cannot Start Scanning❏ Connect the USB cable securely to the printer and the computer.❏ If you are using a USB hub, try to connect the printer directl

Scanned Image ProblemsUneven Colors, Dirt, Spots, and so on Appear when Scanning fromthe Scanner Glass❏ Clean the scanner glass.❏ Remove any trash or

Text is Blurred❏ In Document Mode in Epson Scan 2, select the Advanced Settings tab, and then Image Option > TextEnhancement.❏ Select Document Mode

Cannot Preview in Thumbnail❏ When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.79 in.)between the or

❏ Windows 7/Windows Vista/Windows XPClick the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan2 Uti

Other ProblemsSlight Electric Shock when Touching the PrinterIf many peripherals are connected to the computer, you may feel a slight electric shock w

Control PanelYou can change the angle of the control panel.To lower the control panel, squeeze the lever on the back of the panel as shown below.Butto

AppendixTechnical SpecicationsPrinter SpecicationsPrint Head Nozzle Placement Black ink nozzles: 180Color ink nozzles: 59 for each colorWeight of Pa

A 3.0 mm (0.12 in.)B 5.0 mm (0.20 in.)C 18.0 mm (0.71 in.)D 40.0 mm (1.57 in.)Scanner SpecicationsScanner Type FlatbedPhotoelectric Device CISMaximum

Functions Supported RemarksConcurrentConnectionEthernet and Wi-Fi Direct (Simple AP) - -Wi-Fi (Infrastructure) and Wi-Fi Direct (Simple AP) ✓ -Panel O

Functions Supported RemarksNetwork Scanning Epson Scan 2 IPv4,IPv6 ✓ -Event Manager IPv4 ✓ -Epson Connect (Scan toCloud)IPv4 ✓ -AirPrint (Scan) IPv4,I

External Storage Device SpecicationsSupported Memory Card SpecicationsCompatible Memory Cards Maximum CapacitiesminiSD*2 GBminiSDHC*32 GBmicroSD*2 G

DimensionsDimensions Storage❏ Width: 390 mm (15.4 in.)❏ Depth: 300 mm (11.8 in.)❏ Height: 146 mm (5.7 in.)Printing❏ Width: 390 mm (15.4 in.)❏ Depth: 5

* You can store for one month at 40°C (104°F).Environmental Specications for Ink CartridgesStorage Temperature-30 to 40 °C (-22 to 104 °F)*Freezing T

Epson hereby declares that the following equipment Models are in compliance with the essential requirements andother relevant provisions of AS/NZS4268

3. Disconnect all cables such as the power cord and USB cable.4. Make sure there is no memory card inserted.5. Remove all of the paper from the printe

9. Prepare to pack the printer as shown below.10. Pack the printer in its box, using the protective materials.When you use the printer again, make sur

Guide to the Home Screene following icons and menus are displayed on the home screen.AIcons that show the network status are displayed. You can learn

Note:If you connected the printer to the network without the soware disc or Web Installer, map a memory card slot or USB portas a network drive. Open

❏ Your computer operating system name and version❏ Names and versions of the soware applications you normally use with your productNote:Depending on

Epson Helpdesk is provided as a nal backup to make sure our clients have access to advice. Operators on theHelpdesk can aid you in installing, congu

button on the keyboard, and then press the OK button to conrm. When you have nished entering characters,highlight Done, and then press the OK button

Network SettingsNetwork Connection TypesWi-Fi ConnectionConnect the printer and the computer or smart device to the access point. is is the typical c

Note:Wi-Fi Direct (Simple AP) connection is a connection method designed to replace Ad Hoc mode.e printer can be connected by Wi-Fi and Wi-Fi Direct

CopyrightNo part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by anymeans, electronic, mechanica

❏ Wi n d o w sSelect the connection type and then click Next.❏ Mac OS XSelect the connection type.User's GuideNetwork Settings20

Follow the on-screen instructions. e necessary soware is installed.Connecting to a Smart DeviceYou can use the printer from a smart device when you

4. Select Wi-Fi Setup Wizard, and then press the OK button.5. Select the SSID for the access point from printer's control panel, and then press t

5. Hold down the [WPS] button on the access point until the security light ashes.If you do not know where the [WPS] button is, or there are no button

Related Information& “Checking the Network Connection Status” on page 26& “When You Cannot Make Network Settings” on page 132Making Wi-Fi Dire

3. Select Manual Network Setup, and then press the OK button.4. Enter the device name.You can enter the following characters. To x the device name, m

Checking the Network Connection StatusChecking the Network Status Using Network IconYou can check the network connection status using the network icon

4. Select Connection Check, and then press the OK button.e connection check starts.5. Select Ye s , and then press the OK button.6.Press the x button

a. Error codeCode SolutionE-1 ❏ Make sure that the Ethernet cable is connected to the printer, a hub, or other network devices.❏ Make sure that the hu

Code SolutionE-9 Check the following.❏ Devices are turned on.❏ You can access the Internet and other computers or network devices on the same network

Trademarks❏ EPSON® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is atrademark of Seiko Epson Corporation.❏ PRINT Imag

Code SolutionE-13 Check the following.❏ Network devices such as an access point, hub, and router are turned on.❏ The TCP/IP Setup for network devices

6. Press the x button.e network status sheet is printed.Replacing or Adding New Access PointsIf the SSID changes due to the replacement of an access

❏ Wi n d o w sSelect Change or re-set the connection method on the Select Soware Installation screen, and then click Next.❏ Mac OS XSelect how you wa

Disabling Wi-Fi from the Control PanelWhen Wi-Fi is disabled, the Wi-Fi connection is disconnected.1. Select Setup on the home screen.2. Select Networ

Loading PaperPaper Handling Precautions❏ Read the instruction sheets supplied with the paper.❏ Fan and align the edges of the paper before loading. Do

Available Paper and CapacitiesEpson recommends using genuine Epson paper to ensure high-quality printouts.Genuine Epson PaperMedia Name Size LoadingCa

*3 For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed.Related Information& “Technical Support Web S

2. Slide the edge guide to the le.3.Load paper vertically along the right side of the rear paper feed with the printable side facing up.cImportant:Do

❏ Pre-punched paperNote:❏ Load a single sheet of paper without binding holes at the top or the bottom.❏ Adjust the print position of your le to avoid

Note:❏ A message is displayed if the registered paper size and paper type settings dier from the print settings.❏ e paper setting screen is not disp

ContentsCopyrightTrademarksAbout This ManualIntroduction of Manuals... 8Marks and Symbols...8Descriptions Used

Placing OriginalsPlacing Originals on the Scanner GlasscImportant:When placing bulky originals such as books, prevent exterior light from shining dire

How to Place Various OriginalsPlacing Multiple Photos for CopyingYou can place multiple photos at a time to make separate copies. e photos should be

Inserting a Memory CardSupported Memory CardsminiSD*miniSDHC*microSD*microSDHC*microSDXC*SDSDHCSDXC* Attach an adapter to t the memory card slot. Oth

2. When you have nished using the memory card, make sure the light is not ashing, and then remove the card.cImportant:If you remove the memory card

PrintingPrinting from the Control PanelPrinting Photos by Selecting from a Memory Card1. Load paper in the printer.cImportant:Make the paper settings

& “Inserting a Memory Card” on page 42& “Menu Options for Print Photos Mode” on page 49Printing Lined Paper, Calendars, Original Writing Paper

& “Menu Options for Print Photos Mode” on page 49Menu Options for Printing Lined Paper, Calendars, Original Writing Paper,and Original Greeting Ca

3. Select Origami using the u or d button, and then press the OK button.4. Select Origami Envelope using the u or d button, and then press the OK butt

4. Set the number of copies using the – or + button, and then press the x button.e following instruction sheet is printed.1234556666667788888899910 1

Printing from a SlideshowYou can run a slideshow of the photos on your memory card, and then print photos from the slideshow.Enter More Functions from

Printing Basics - Mac OS X...52Printing on 2-Sides (for Windows only). . . . . . . .54Printing Several Pages on One Sheet...55Pri

Display Options❏ 1 photo with Info.Displays one photo on a screen. Information on settings, such as zoom, is also displayed.❏ 1 photoDisplays one phot

1. Load paper in the printer.cImportant:Make the paper settings on the control panel.2. Open the le you want to print.3. Select Print or Print Setup

7. Click OK to close the printer driver window.8. Click Print.Related Information& “Available Paper and Capacities” on page 35& “Loading Paper

❏ Presets: Select when you want to use the registered settings.❏ Paper Size: Select the paper size you loaded in the printer.When printing with no mar

In borderless printing, the print data is enlarged slightly more than the paper size so that no margins areprinted around the edges of the paper. Sele

5. Click Settings, make the appropriate settings, and then click OK.Note:To print as a booklet, select Booklet.6. Set the other items on the Main and

7. Click Print.Related Information&“Loading Paper in the Rear Paper Feed” on page 36& “Printing Basics - Windows” on page 50Printing Several P

2. Open the le you want to print.3. Access the printer driver window.4.Make the following settings on the More Options tab.❏ Document Size: Select th

Printing Multiple Files Together (for Windows Only)Job Arranger Lite allows you to combine several les created by dierent applications and print the

Printing One Image on Multiple Sheets to Create a Poster (forWindows Only)is feature allows you to print one image on multiple sheets of paper. You c

Mac OS X Printer Driver... 116Guide to Mac OS X Printer Driver...117Making Operation Settings for the Mac OS XPrinter Driver..

Making Posters Using Overlapping Alignment MarksHere is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Mark

2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheetstogether from the back.3.Cut the taped s

4. Tape the sheets together from the back.5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.6. Cut o the margins of Sheet 1 and Sheet 2 alo

7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and thentemporarily tape them together from the back

8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the lineabove the cross marks).9. Tape the shee

10. Cut o the remaining margins along the outer guide.Printing Using Advanced Featuresis section introduces a variety of additional layout and print

WindowsTo add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab,and then click Add/Remove Presets in

Mac OS XAccess the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls.Select Color Options from the pop-up

Printing from Smart DevicesUsing Epson iPrintEpson iPrint is an application that allows you to print photos, documents, and web pages from a smart dev

e following screens are subject to change without notice.AHome screen displayed when the application is started.BDisplays information on how to setup

Cannot Scan the Correct Area on theScanner Glass...146Cannot Preview in umbnail... 147Text is Not Recognized Correct

Using AirPrintAirPrint enables instant wireless printing from iPhone, iPad, and iPod touch with the latest version of iOS, andMac with the latest vers

Canceling Printing - Windows1. Access the printer driver window.2. Select the Maintenance tab.3.Click Print Queue.4. Right-click on the job you want t

CopyingCopying Basics1. Load paper in the printer.cImportant:Make the paper settings on the control panel.2. Place the originals.3. Enter Copy from th

B&WCopies the original in black and white (monochrome).DensityIncrease the level of density by pressing the r button when the copying results are

Species the magnication used to enlarge or reduce the original within a range of 25 to 400%.Paper SizeSelect the paper size you loaded.Paper TypeSel

Related Information& “Loading Paper in the Rear Paper Feed” on page 36& “Placing Multiple Photos for Copying” on page 41& “Menu Options fo

ScanningScanning Using the Control PanelScanning to a Memory CardYou can save the scanned image to a memory card.1. Place the originals.2. Insert a me

6. Check settings such as the save format, and change them if necessary. Select the setting items using the u ord button and change settings using the

& “Epson Event Manager” on page 119Scanning to a Computer (WSD)Note:❏ is feature is only available for computers running English version of Windo

Click Uninstall and start again if the Uninstall screen is displayed.Note:e printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX

About This ManualIntroduction of Manualse following manuals are supplied with your Epson printer. As well as the manuals, check the various types ofh

❏ Wi nd ow s Vi st aClick start > Control Panel > Hardware and Sound > Printers.7. Check that an icon with the printer's name on the net

Related Information& “Epson Scan 2 (Scanner Driver)” on page 119Scanning Documents (Document Mode)Using Document Mode in Epson Scan 2, you can sca

5. Make other scan settings if necessary.❏ You can preview the scanned image by clicking the Preview button. e preview window opens, and thepreviewed

❏ Folder: Select the save folder for the scanned image from the list.You can select another folder or create a new folder by selecting Select from the

❏ Image Type: Select the color for saving the scanned image.❏ Resolution: Select the resolution.Note:e Document Source setting is xed as Scanner Gla

6. Conrm the preview, and make image adjustment settings on the Advanced Settings tab if necessary.You can adjust the scanned image using detailed se

7. Set the le saving settings.❏ Image Format: Select the save format from the list.You can make detailed settings for each save format except BITMAP

Installing Epson iPrintYou can install Epson iPrint on your smart device from the following URL or QR code.http://ipr.to/aScanning Using Epson iPrintS

HDisplays the screen where you can save scanned data to a smart device or Cloud services.IDisplays the screen where you can send scanned data by email

Replacing Ink CartridgesChecking the Ink LevelsYou can check the approximate ink levels from the control panel or the computer.Checking the Ink Levels

Descriptions Used in this Manual❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or MacOS X v10.1

Icon BK: Black C: Cyan M: Magenta Y: YellowStrawberry2929XL*2929XL*2929XL*2929XL** "XL" indicates a large cartridge.For AustraliaBK: Black

❏ Do not open the ink cartridge package until you are ready to install it in the printer. e cartridge is vacuumpacked to maintain its reliability. If

❏ Do not replace ink cartridges with the power o. Do not move the print head by hand; otherwise, you maydamage the printer.❏ Do not turn o the print

Note:❏ You can continue printing even aer the printer indicates that the ink is low. However, prepare new ink cartridges as soonas possible.❏ If you

3. Remove only the yellow tape.cImportant:Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.4. O

5. Squeeze the tab on the ink cartridge and pull it straight up. If you cannot remove the ink cartridge, pull itrmly.6.Insert the new ink cartridge,

❏ EPSON Status Monitor 3: Enabled (for Windows only)Because this feature is only available for approximately ve days, replace the expended ink cartri

Temporarily Printing with Black Ink - Windows1. When the following window is displayed, cancel printing.Note:If you cannot cancel printing from the co

5. Select Grayscale.6. Set the other items on the Main and More Options tabs as necessary, and then click OK.7.Click Print.8. Click Print in Black in

Conserving Black Ink when the Black Ink Is Low (forWindows Only)When black ink is running low and there is enough color ink remaining, you can use a m