Epson PriorityFAX 3000 Specifications

PriorityFax 3000 ManualIndexviii

5 TroubleshootingProblems andSolutionsSendingThis chapter discusses problems you may encounter and theirlikely solutions.This section includes five ca

PriorityFax 3000 ManualSending(continued)Documents cannot be fed into the fax machine.•You may be trying to feed the documents from the back of thefax

TroubleshootingSending(continued)Documents you sent are received blank.•Be sure you sent the document through the fax machine facedown. Resend the doc

PriorityFax 3000 ManualReceiving(continued)The telephone rings continuously.•Be sure that the recording paper roll is inserted. If not, load in aroll

TroubleshootingCopyingNothing comes out of the paper slot.• The paper roll may not be inserted properly. See Chapter 1.•The recording paper may be jam

PriorityFax 3000 ManualTelephoneOne-touch and speed dialing don’t work.• Check to be sure the power cord is plugged in.•The one-touch and speed dialin

LCD Error Messages(continued)••••••••TroubleshootingCOMM ERRORPress STOP.Documents may not have been fed correctly. Resend thedocuments (up to five pa

PriorityFax 3000 ManualLCD Error Messages(continued)COVER OPEN• The cover is open. Close the cover.MACHINE ERROR PRINTER ERROR SCANNER ERRORJ• These m

6 MaintenanceTO maintain optimum printing quality, clean your PriorityFax afterevery three or four rolls of recording paper you use.Cleaning the Inter

PriorityFax 2000 ManualCleaning theExterior of the FaxMachineWARNINGDo not use organic solvents, such as benzene or thinner.Use a dry cloth to gently

IntroductionFeaturesThe Epson PriorityFax™ 3000 is an advanced desktop facsimilemachine and telephone that combines high speed and quality witha wide

7 Technical SpecificationsTypeTransmission ModeCompatibilityCoding SystemTransmission SpeedTransmission TimeDocument input SizeRecording Paper Roll Si

Operating EnvironmentDimensions(Including Handset)41 - 95 degrees F, 10 - 75% humidity16.5” W x 11” D x 4.7" HWeight (Including Handset)13.2 lbsS

GlossaryGroups 2 & 3Standards for facsimile transmission established by the CCITT(Consultative Committee of International Telegraph andTelephone).

PriorityFax 3000 ManualTone/pulseUSOC RJ11C jackTypes of dialing; pulse is the rotary method, where the phonesystem counts pulses (clicks) to determin

IndexA Activity reports, 2-27intend, setting the activity report, 4-14, 6-lprinting, 2-27, 4-13timing, 4-14Adapter, 4-prong, 1-4ADD PAPER message, 1-1

PriorityFax 3000 ManualContrast, 2-7, 2-10, 4-4dark, 4-4light, 4-4normal, 4-4setting for one document, 2-10setting permanently, 4-4Control panelsback

IndexFGHErasing, 2-25-26names, 2-25, 2-26numbers, 2-25Error messages, 5-6—8ADD PAPER, l-13, 2-26, 5-6COMM ERROR 5-7COVER OPEN, 5-8MACHINE ERROR, 5-8ME

PriorityFax 3000 ManualJImage quality problems, 5-2, 5-4, 5-5Interior of fax machine, cleaning, 6-l-2International access code, 2-19, 2-23Interval, ac

IndexOne-touch telephone numbers, 3-6—9printing a list of, 3-8registering, 3-7—8using, 3-9Operating environment, 7-2OGM, 4-10—12Outgoing message, 4-10

PriorityFax 3000 Manualstandard delayed, 4-31turnaround calling-side, 4-28—29turnaround delayed, 4-33using, 4-23—35Power consumption, 7-1Power source,

PriorityFax 3000 ManualsAbout This ManualConventions UsedIn This ManualThis manual provides step-by-step instructions for setting up andoperating the

IndexSRegisteringone-touch fax numbers, 2-18—20one-touch telephone numbers, 3-7speed dial fax numbers, 2-22—24your number and name, 2-15—18Resolution,

PriorityFax 3000 ManualSpeed dial faxing, 2-4, 2-7, 2-18, 2-22—25Speed dial faxing problems, 5-3Speed dial fax numbers,printing a list of, 2-24, 4-13r

IndexTransmission speed, 7-1Transmission time, 7-1Transmission verification, setting, 4-5—6Troubleshooting, see problems and solutionsTurnaround polli

IntroductionWhere to GetHelpCustomer service for Epson products is provided by a network ofauthorized Epson Customer Care Centers throughout the Unite

1 Setting Up the PriorityFaxThis chapter takes you through the steps of unpacking,assembling, and testing the fax machine.Unpacking the FaxMachineAs y

PriorityFax 3000 ManualChoosing a Place forthe Fax MachineAssembling the FaxMachineWARNINGLift the fax machine by its body, never by the telephonehand

Setting Up the PriorityFaxConnecting the HandsetThe first step in assembling the fax machine is attaching thehandset to the unit. Locate the insert op

PriorityFax 3000 ManualPlug the other end into your modular telephone wall jack (USOCRJ11C). Make sure both ends of the cord click securely into place

Setting Up the PriorityFaxInstalling the OutputTray and Paper RestThere are two types of paper holders for the PriorityFax:theoutput tray for holding

PriorityFax 3000 ManualPlace the fax machine at the edge of the table and locate the twonotches on the front underside of the fax machine.Holding the

PriorityFax™ 3000 Update NoticeFollowing is some additional information not covered in your PriorityFaxOwner ‘Sp.2-2p. 2-13p.2-19p.2-26p.4-2p.4-9p.4-1

Setting Up the PriorityFaxTo attach the output tray to the output tray base, locate the holeson either side of the output tray base. Then insert the p

PriorityFax 3000 ManualWhen the output tray is installed, it hangs over the edge of the faxmachine operating surface to catch your incoming or copiedd

Setting Up the PriorityFaxHolding the paper rest at about a 45° angle to the fax machine,press the tabs extending from one end of the rest into the gr

PriorityFax 3000 ManualPlugging in theFax MachineThe fax machine can be plugged into any standard power outlet.Make sure that the outlet is grounded a

Setting Up the PriorityFaxUnwrap the paper roll. Hold the roll so that the free end ofthe paper points toward you from the top of the roll, asshown.No

PriorityFax 3000 ManualPlace the paper into the machine. Then pull approximately fiveinches (15 cm) of paper from the top of the roll and carefully in

Setting Up the PriorityFaxReloading PaperRunning a CopyTestWARNINGAlways use the proper type of recording paper in this faxmachine. Epson PriorityFax

PriorityFax 3000 ManualSTART/COPYThe ready display appears:FAX/COPY READYSTD NORMALPress START. The fax machine draws the original documentthrough the

2 Using the PriorityFaxThis chapter covers the control panels, sending and receivingdocuments, and the basic special features, such as one-touch andsp

PriorityFax 3000 ManualButtonsSPKRCALL RSRVREDlALMUTE/NEXTSPKR (Speaker). Pressing this button allows you to dial withoutlifting the handset.CALL RSRV

p. 4-33When you want to send the document from memory, followthese steps after step 6:Press SET. You see the following display:DELAY SENDDOCUMENTUse t

Using the PriorityFaxSTART/COPYSTART. After dialing, press this button to begin sending thedocument. If Automatic Answering is off, pressing this butt

AUTO ANSON OffRING DELAYTONE 20 10Sending a DocumentAutomatic andManual SendingAUTO ANS (Automatic Answering). When this is turned on, faxreception be

Using the PriorityFaxComplete the information on the PriorityFax Test Sheet. Theninsert the Test Sheet face down in the fax machine as shown below.The

PriorityFax 3000 ManualDocument SendingCautionsWhenever you send any documents, keep these cautions inmind.Never put more than five pages in the feede

Using the PriorityFaxDocument SendingEach time you send a document, you can, if you wish, choose oneEnhancementsor more of the following enhancement o

PriorityFax 3000 ManualFax backmessageWhen you choose this option, a message like the one below issent after your document. If you have not registered

Using the PriorityFaxRemember that this turns Fax Back on for only one document.To send a Fax Back Message without sending a document seepage 4-l.Reso

PriorityFax 3000 ManualYou can use this feature in certain cases if the document you aresending is unusually dark or light. If the document is light,

Using the PriorityFaxLead sheetWhen you choose this option, a message like the one below issent after your document.As you can see, it includes thenum

PriorityFax 3000 ManualS. DIALSending Documents MoreThan Five Pages LongPress 6. You see the following display:Press either cursor key. The following

FCC COMPLIANCE STATEMENT FOR AMERICAN USERSThis equipment generates and uses radio frequency energy and if not installed and used properly, that is, i

Receiving DocumentsAUTO ANSON OFFAutomatic ReceptionRING DELAY4 1Manual ReceptionUsing the PriorityFaxAs the pages are fed into the fax machine, notic

PriorityFax 3000 ManualBasic CustomizingProceduresSetting the Date andTimeIf the other party is telephoning you and not trying to send a fax,simply us

Using the PriorityFaxUse the keypad to enter the correct numbers in the display. Ignorethe slashes and the colon. They appear automatically. If you ma

REDIALEntering letters instead ofnumbersEnter your fax number using the keypad. You can enter up to 22digits, but the display can show only the last 1

Using the PriorityFaxCharacter Code Tablechar codeCharCodeSpace 00 @3201A 3302B3403C3504D3605E3706F 3807G 3908 H4009I4110 J4211K4

PriorityFax 3000 ManualOne-touch and Speed DialFaxingRegistering one-touch faxnumbersAs you enter your name, you see each character appear on thedispl

Using the PriorityFaxMake sure no document is in the machine.Press FUNCTION.Press 1 to enter the register modePress 3 to choose the one-touch fax numb

PriorityFax 3000 ManualPress NEXT. The following display appears:Enter the name of the person or company associated with the faxMUTE/NEXTnumber, using

Using the PriorityFaxPress FUNCTION.Press 2.Press the # cursor key until you see the following display:PRINTFAX ONE TOUCH #Press START. The list begin

PriorityFax 3000 ManualSpeed dial faxingRegistering speed dial faxnumbersYou can access up to 30 numbers for dialing frequently-called faxnumbers by p

IMPORTANT SAFETY INSTRUCTIONS1.2.3.4.5.6.7.8.9.10.If an extension cord is used with this product, make sure that the total of the ampere ratings on th

Using the PriorityFaxYou can enter up to 30 speed dial fax numbers, numbered 01through 30. The underline is the cursor. The two digits before thecolon

Printing a speed dial faxnumber listNow your display shows #0l and the first 12 digits of the numberyou just registered. To register another number ma

Using the PriorityFaxUsing speed dial faxingAfter you have registered the speed dial numbers, you can sendErasing NumbersIf you wish to erase a fax nu

PriorityFax 3000 ManualErasing NamesTo erase a name, follow these steps:If not already shown, bring up the name on the display.Make sure the cursor is

Using the PriorityFaxActivity ReportsEvery 12 hours your PriorityFax automatically prints an activityreport. This report includes the following inform

PriorityFax 3000 ManualAutomatic Sendingand Manual SendingAutomatic SendingAutomatic sending is transmission without pressing SPKR orpicking up the ha

3 Using the PriorityFax as a TelephoneThe PriorityFax offers you sophisticated, yet easy-to-use telephonecapabilities. You can use this fax machine fo

PriorityFax 3000 ManualThe four buttons to the right of the keypad and just below theLiquid Crystal Display (LCD) are used (from left to right) asfoll

Using the PriorityFax as a TelephoneMUTE. Pressing this button when you are in the middle of atelephone call silences your conversation momentarily. P

PriorityFax 3000 ManualThe Back Control PanelThe back control panel has only two controls that have telephoneuses.SPEAKER (volume). Moving this dial o

TELEPHONE INFORMATIONis equipment complies with Part 68 of the FCC Rules. On the rear panel of this equipment is a label that contains, amongother inf

Using the PriorityFax as a TelephoneMove the switch left to H for higher volume and right to N forlower (normal) volume.Using StandardThere are two wa

PriorityFax 3000 ManualUsing ManualWhen you receive a busy signal, you can use redialing to save timeRedialingby pushing just two buttons to try the n

using the PriorityFax as a TelephoneRegistering One-touchTelephone NumbersTo register the one-touch telephone numbers:Make sure nodocument is in the m

PriorityFax 3000 ManualPrinting a one-touchtelephone number listTo register a number to dial out on a PBX or an internationalaccess code, enter the nu

Using the PriorityFax as a TelephoneUsing One-touchAfter you have registered the one-touch numbers, you can call anyTelephone Dialingof those telephon

4Using the PriorityFax Advanced FeaturesYour PriorityFax has expanded capabilities to afford enhanceddocument transmission and security. The following

PriorityFax 3000 ManualIf you have not registered the receiver’s name as described inChapter 2 or if you dial without using the one-touch button orthe

Using the PriorityFax Advanced FeaturesS. DIALHOLD/SETNoteThe fine and photo modes give more detail, but they areslower than the standard mode; theref

PriorityFax 3000 ManualSetting the ContrastYour fax machine has three contrast settings: normal, light, anddark. While you can change contrast on a ca

Using the PriorityFax Advanced FeaturesSetting the BeeperIf you do not want the beeper to sound, use the following steps toturn the beeper off.Make su

ContentsIntroductionFeatures...1About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . .

PriorityFax 3000 ManualXMT VERIFICATION 12/04/89 06:55DESTINATION :JGS COMMUNICATIONSMODE:G3 STANDARDPAGE (S)..01RESULT..OKPRIORITYFAX 3000Make sure n

Using the PriorityFax Advanced FeaturesChanging AutomaticRedial Settingslf you are using automatic sending and the fax number you dialis busy, the fax

PriorityFax 3000 ManualUsing BroadcastingEnter the number of minutes you would like the automatic redialfeature to wait between tries of the fax numbe

Using the PriorityFax Advanced FeaturesPress the * cursor key followed by the group number from 1 to 5that you wish to poll and then press START.SENDP

PriorityFax 3000 ManualPress SET twice. Dial the fax number in automatic sendingmode and press START.FAX:Note • When sending to Group 2 fax machines,

Using the PriorityFax Advanced FeaturesPress the * or # cursor key to select one of these three options:record, play, or erase.RecordingFirst select R

ErasingActivating the MessageCenterIf you do not want to change the message, press SET three times toreturn to the date/time display.If you want to ch

Using the PriorityFax Advanced FeaturesPrinting ListsPress 9 to select the message center function.MSG CENTEROFFPress the # cursor key to turn the fun

Press 2. You see the following display:PRINTACTIVITY REPORTActivity ReportTimingUse the * or # cursor key to select one of the options listed above.Wh

Using the PriorityFax Advanced FeaturesS. DIALPress SET twice to return to the date/time display.Using theConfidential MailBoxSending a ConfidentialDo

PriorityFax 3000 Manual3Using the PriorityFax as a TelephoneThe Control Panels...3-lThe Top Control Panel...

PriorityFax 3000 ManualS. DIALPress SET twice. The following display appears:IDial the fax number.Press START to send the confidential document. The d

Using the PriorityFax Advanced FeaturesS. DIALPrinting (retrieving) aconfidential documentPress 5 to enter the confidential mail box mode.CONF MAIL SI

PriorityFax 3000 ManualPress SET. The following display appears while the document isprintingPRINTINGAfter the document has been printed, it is erased

Using the PriorityFax Advanced FeaturesUsing Delayed SendThe Delayed Send feature allows you to send documents whenyou are out of the office and when

PriorityFax 3000 ManualNow you can choose either Document or Memory.If you choose Memory, thedocumentto be sent is stored in yourfax machine’s memory

Using the PriorityFax Advanced FeaturesUsing PasswordUsing a password can help insure confidentiality of fax machineSecuritycommunication and prevent

PriorityFax 3000 ManualHOLD/SETActivating the PasswordPress SET three times to register your selection and return to thedate/time display.WARNING•••Af

Using the PriorityFax Advanced FeaturesUsing PollingPress the # cursor key to select the on option.Press SET three times to register your selection an

PriorityFax 3000 ManualCalled-side PollingThe two called-side polling types are standard and secure. If youexpect to be polled, follow the steps below

Using the PriorityFax Advanced FeaturesSetting secure pollingIf you expect to be polled by someone using secure polling,which requires a polling ID, p

Contents5 TroubleshootingProblems and Solutions...5-lsending...5-lDocument

PriorityFax 3000 ManualCalling-side PollingSetting standard pollingPress FUNCTION. Then press 4 to enter polling.POLLINGOFFUse the # cursor key to sel

Using the PriorityFax Advanced FeaturesUse the # cursor key to select the standard option. Thefollowing display appearsPOLLINGSTDS. DIALPress SET.FAX:

Setting turnaround pollingUse the # cursor key to select the sequential option. The followingdisplay appears:POLLINGSEQUENTIALPress SET. You see the f

Using the PriorityFax Advanced FeaturesS. DIALPress SET twice.HOLD/SETSetting secure pollingDial the fax number and press START.Once your fax machine

PriorityFax 3000 ManualUsing the keypad, enter a four-digit polling password IDnumber. Be sure the called party knows this number.Press SET three time

Using the PriorityFax Advanced FeaturesSetting delayed standardpollingTo poll a single fax machine at a later time follow these steps:Make sure no doc

PriorityFax 3000 ManualSetting delayed sequentialpollingFor delayed sequential polling follow these steps:Make sure no document is in the machine.Pres

Using the PriorityFax Advanced FeaturesSetting delayed turnaroundpollingIf you want to send a document at a later time and then receive adocument back

PriorityFax 3000 ManualSetting delayed securepollingTo use delayed secure polling you must register a pollingpassword ID number to be used by both cal

Using the PriorityFax Advanced FeaturesFUNCTIONThen make sure no document is in the feeder and pressFUNCTION. Press 3 to enter delayed polling.START/C