Epson 4600 Operations Instructions download pdf (Page 40)

40 Solving Problems

Where To Get Help

Epson provides technical assistance 24 hours a day through the electronic support

services and automated telephone services listed in the following table.

To speak to a technical support representative, dial:

■ U.S.: (562) 276-4382, 6 AM to 6 PM, Pacific Time, Monday through Friday

■

Canada:

(905) 709-3839

, 6

to 6

, Pacific Time, Monday through Friday

Toll or long distance charges may apply. Before you call, please have the following

information ready:

■ Product name (Epson Stylus CX4600)

■ Product serial number (located on the back)

■ Proof of purchase (such as a store receipt) and date of purchase

■ Computer configuration

■ Description of the problem

You can purchase ink cartridges, paper, manuals, and accessories from the Epson

Store at (800) 873-7766 or visit www.epsonstore.com (U.S. sales only). In

Canada, please call (800) 463-7766 for dealer referral.

Other Software Technical Support:

Service Access

World Wide

Web

From the Internet, you can reach Epson Support at

http://support.epson.com. At this site, you can download drivers and

other files, look at product documentation, access troubleshooting

information, and receive technical advice through e-mail.

Automated

Telephone

Services

A variety of automated help services are available 24 hours a day, seven

days a week. To use these services, you must have a touch tone

telephone and call (800) 922-8911. Your Epson SoundAdvice

Express

Code is 70565. Use this code to quickly select the Epson Stylus CX4600 in

SoundAdvice.

Software Telephone/Fax Online and E-mail

EPSON Smart Panel (510) 445-8616

Fax: (510) 445-8601

www.newsoftinc.com

contactus@newsoftinc.com

ArcSoft

PhotoImpression

(510) 440-9901

8:30

AM—5:30 PM, Pacific

Time, Monday—Friday

Fax: (510) 440-1270

www.arcsoft.com

[email protected]

CX4600.book Page 40 Friday, May 28, 2004 1:48 PM

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