Epson CX3800 User's Guide download pdf (Page 33)

Epson America, Inc., Limited Warranty 33

Epson America, Inc., Limited Warranty

What Is Covered: Epson America, Inc. (“Epson”) warrants to the original retail purchaser

that the Epson printer covered by this limited warranty statement, if purchased and

operated only in the United States or Canada, conforms to the manufacturer’s

specifications and will be free from defects in workmanship and materials for a period of

one (1) year from the date of original purchase. Epson also warrants that the consumable

ink cartridges enclosed with the printer will perform to the manufacturer’s specified usage,

which usage may expire before the expiration of the limited warranty for the Epson

printer. For warranty service, you must provide proof of the date of original purchase.

What Epson Will Do To Correct Problems: Should your Epson printer prove defective

during the warranty period, please call the Epson Connection

at (562) 276-4382 (U.S.)

or (905) 709-3839 (Canada) for warranty repair instructions and return authorization. An

Epson service technician will provide telephone diagnostic service to determine whether

the printer requires service. If service is needed, Epson will, at its option, exchange or

repair the printer without charge for parts or labor. If Epson authorizes an exchange for the

defective unit, Epson will ship a replacement printer to you, freight prepaid, so long as you

use an address in Canada or the U.S. (excluding Puerto Rico and U.S. Possessions).

Shipments to other locations will be made freight collect. You are responsible for securely

packaging the defective unit and returning it to Epson within five (5) working days of

receipt of the replacement. Epson requires a debit or a credit card number to secure the

cost of the replacement printer in the event that you fail to return the defective one. If your

printer is being repaired, Epson will direct you to send your printer to Epson or its

authorized service center, where the printer will be fixed and sent back to you. You are

responsible for packing the printer and for all costs to and from the Epson authorized

service center. When warranty service involves the exchange of the printer or a part, the

item replaced becomes Epson property. The replacement printer or part may be new or

refurbished to the Epson standard of quality, and, at Epson’s option, may be another

model of like kind and quality. Epson’s liability for replacement of the covered printer will

not exceed the original retail selling price of the covered printer. Exchange products and

parts assume the remaining warranty period of your original product covered by this

limited warranty.

What This Warranty Does Not Cover: This warranty does not apply to refurbished or

reconditioned products. This warranty covers only normal use in the United States and

Canada. Using this product for continuous production or similar high duty purposes is

not considered normal use; damage, maintenance or service from such use will not be

covered under this warranty. This warranty is not transferable. This warranty does not

cover any color change or fading of prints or reimbursement of materials or services

required for reprinting. This warranty does not cover damage to the Epson product caused

by parts or supplies not manufactured, distributed or certified by Epson. This warranty

does not cover ribbons, ink cartridges or third party parts, components, or peripheral

1 ... 32 33 34 35 36

No comments

Epson CX3800 User's Guide Page 33