Epson 900N Troubleshooting Guide download pdf (Page 11)

EPSON Stylus COLOR 900N

3/99 EPSON Stylus COLOR 900N

- 11

Never turn off the printer while the

power light is

flashing, unless the printer hasn’t moved or made noise

for more than 5 minutes.

6. When the

power light stops flashing, run a nozzle check

to test the results and reset the cleaning cycle.

Make sure paper is loaded in the printer and click

nozzle check pattern

(Windows) or

Confirmation

(Macintosh). Then click

. The nozzle check pattern

prints; see “Examining the Nozzle Check Pattern” on

page 11 for details.

7. If the nozzle check pattern is filled in completely, click

Finish

If the pattern is missing dots, click

Clean

to clean the print

head again. Then try the suggestions in “Problems and

Solutions” in the

Start Here

book or “Troubleshooting” in

the

EPSON Stylus COLOR 900N Manual

Using the Control Panel

Follow these steps to clean the print head:

1. Make sure the printer is turned on but not printing, and

both the

black and

color ink out lights are off.

2. Press the

cleaning button and hold it down for three

seconds. Cleaning takes a little over a minute, during which

the printer makes some noise and the

power light flashes.

Never turn off the printer while the

power light is

flashing, unless the printer hasn’t moved or made noise

for more than 5 minutes.

3. After the

power light stops flashing, print a page to test

the print quality and reset the cleaning cycle.

If you’re connected directly to the printer, run a nozzle

check. Go to step 4.

If you’re using DOS or printing over a network, open an

application and print a document containing black and

color data. Then go to step 8.

4. Start an application, open a document, and access the

printer settings dialog box.

5. Click the

Utility

tab (Windows) or the Utility icon

(Macintosh). You see the Utility menu.

6. Make sure paper is loaded in the printer, click the

Nozzle

Check

icon, and click

. The nozzle check pattern prints

on the printer; see “Examining the Nozzle Check Pattern”

on page 11 for details.

7. If the nozzle check pattern is filled in completely, click

Finish

If the pattern is missing dots, click

Clean

to clean the print

head again.

8. If you don’t see any improvement after cleaning two or

three times, then try the suggestions in “Problems and

Solutions” in the

Start Here

book or “Troubleshooting” in

the

EPSON Stylus COLOR 900N Manual

Examining the Nozzle Check Pattern

Examine the nozzle check pattern you print. It should look

something like this:

Each staggered horizontal and straight vertical line should be

complete, with no gaps in the dot pattern. If your printout

looks okay, you’re done. If any dots are missing, as shown

below, clean the print head again; see page 10 for instructions.

Aligning the Print Head

If your printouts contain misaligned vertical lines, you may

need to align the print head.

If you are using DOS, follow the instructions in “Aligning the

Print Head Using the Control Panel Buttons” instead.

Follow these steps:

1. Make sure the printer is turned on and letter-size paper is

loaded.

Load paper that’s at least 8.27 inches (210 mm) wide.

This prevents ink from spraying inside the printer and

smudging your printouts.

For the best results, load EPSON ink jet paper in the

printer whenever you check the print head alignment.

2. Access the printer settings dialog box.

3. Click the

Utility

tab (Windows) or the Utility icon

(Macintosh). You see the Utility menu.

4. Click the

Print Head Alignment

icon.

missing dots

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Epson 900N Troubleshooting Guide Page 11

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