Epson WorkForce 845 User's Guide

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Summary of Contents

Page 1 - 845 User's Guide

WorkForce®845 User's Guide

Page 2

Cannot Print Over a Network... 269Cannot Scan Over

Page 3 - Contents

Parent topic: Starting a ScanRelated tasksScanning with Mac OS X 10.6/10.7 Using Image CaptureRelated topicsSelecting EPSON Scan Settings100

Page 4

Selecting EPSON Scan SettingsAfter starting EPSON Scan, you can select settings in various modes to customize your scan.Scan ModesSelecting the Scan M

Page 5

Parent topic: Selecting EPSON Scan SettingsRelated tasksScanning in Home ModeScanning in Office ModeScanning in Professional ModeScanning in Home Mode

Page 6

2. Select the Document Type setting that matches your original, such as Photograph or Text/LineArt.3. Select the Image Type setting that matches your

Page 7

4. Select the way you plan to use your scanned image as the Destination setting. (The Resolutionsetting is selected automatically based on the Destina

Page 8

Selecting a Scan Area - Home ModeYou can select a specific area in your preview image to include in your scanned image. You can selectthe entire image

Page 9

• Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the previewimage.106

Page 10

2. Do the following, as necessary, to work with the selected scan area:• If the marquee is correct, continue with the next step.• To move the marquee,

Page 11

• Normal preview: To create additional marquees (up to 50), click the Copy Marquee icon tocopy the existing marquee and paste it on the preview image.

Page 12

Auto Area SegmentationMakes grayscale images clearer and text recognition more accurate by separating the text from thegraphics.BrightnessAdjusts the

Page 13

Scanning Software Does Not Operate Correctly ... 295Cannot Start EPSON Scan...

Page 14 - Product Basics

3. Do the following, as necessary, to work with the selected scan area:• To move the marquee, click inside the scan area and drag the marquee where yo

Page 15

4. To create a scanned image size that is not available in the Target Size list, click the Customizeoption.5. Name the custom size, enter the size, cl

Page 16 - Changing LCD Screen Language

2. Select the Image Type setting that matches your original.3. Select the Document Source setting indicating where you placed your original. To scan a

Page 17 - Product Parts Locations

EPSON Scan previews your original and displays the result in a separate Preview window.7. If desired, select the area in your preview image that you w

Page 18

1. In the Preview window, click the Auto Locate icon to create a marquee (dotted line) on thepreview image.2. Do the following, as necessary, to work

Page 19 - Product Parts - Front

• To resize the scan area, place your cursor over the edge or corner of the marquee, then click anddrag the edges where you want them. (Hold down the

Page 20 - Product Parts - Inside

Text EnhancementSharpens the appearance of letters in text documents.Auto Area SegmentationMakes grayscale images clearer and text recognition more ac

Page 22

2. Select the Document Type setting that matches your original, such as Reflective for documents orphotos.3. Select the Document Source setting indica

Page 23

Available Image Types - Professional ModeYou can select these Image Type options in EPSON Scan Professional Mode.24-bit ColorSelect this setting for c

Page 24

Environmental Specifications... 311Interface S

Page 25 - Loading Paper

• Thumbnail preview: Your scan area is selected automatically, but you can change it. Place yourcursor in one corner of the desired scan area, then cl

Page 26

2. Do the following, as necessary, to work with the selected scan area:• If the marquee is correct, continue with the next step.• To move the marquee,

Page 27

• Normal preview: To create additional marquees (up to 50, if available), click the CopyMarquee icon to copy the existing marquee and paste it on the

Page 28

Color RestorationRestores the colors in faded photos automatically.Backlight CorrectionRemoves shadows from photos that have too much background light

Page 29

Selecting a Scan Size - Professional ModeYou can reduce or enlarge the size of your image as you scan. You can also select a specific scan size,such a

Page 30

3. Do the following, as necessary, to work with the selected scan area:• To move the marquee, click inside the scan area and drag the marquee where yo

Page 31 - 2. Pull out paper cassette 1

4. To create a scanned image size that is not available in the Target Size list, click the Customizeoption.5. Name the custom size, enter the size, cl

Page 32

• Unlock icon: Unlocks the width/height proportions of the scanned image size so you can adjustit without constraint.Parent topic: Scanning in Profess

Page 33

Parent topic: Selecting EPSON Scan SettingsSelecting Scan File SettingsYou can select the location, name, and format of your scan file on the File Sav

Page 34

1. Do one of the following to select the folder in which you want to save your scanned image:• Click the button for one of the displayed folders.• Cli

Page 35

WorkForce 845 User's GuideWelcome to the WorkForce 845 User's Guide.13

Page 36 - Loading Envelopes

PRINT Image Matching II (*.jpg or *.tif)File formats that include EPSON PRINT Image Matching II data for enhanced quality and a widercolor range (does

Page 37

4. Select the Scan Mode setting indicating where you placed your original (if available). Select anyother scan settings as necessary.5. Select the fol

Page 38

Your scanned file is saved in the folder you selected.Parent topic: ScanningScanning Special ProjectsYour product's scanning software offers vari

Page 39 - Paper Loading Capacity

7. Select PDF as the Type setting.8. Select any other settings you want to use on the File Save Settings window. Click the Optionsbutton to access add

Page 40 - Available EPSON Papers

10. Choose one of the following options on the screen:• If you are scanning only one page, click Save File.• If you need to scan additional pages in a

Page 41 - Paper or Media Type Settings

Related topicsStarting a ScanSelecting EPSON Scan SettingsRestoring Photo Colors as You ScanYou can restore the colors in faded photos as you scan the

Page 42

Convert Scanned Documents to Editable Text (OCR)You can scan a document and convert the text into data that you can edit with a word processing,spread

Page 43

3. Select the language used in the document you are going to scan as the Document Languagesetting.4. Click the Scan to Other Formats icon.5. If you se

Page 44

10. Select a name and a file format for your document and click Save.The file is saved and then opened in an application associated with the file type

Page 45

3. Open the Get Images From pop-up menu and select your product.4. Select the language used in the document you are going to scan as the Document Lang

Page 46

Product BasicsSee these sections to learn about the basic features of your product.Setting Up the Control PanelProduct Parts LocationsTwo-Sided Printi

Page 47 - Scanning

You see the Save Converted File As window:8. Click the Save button.The file is saved and then opened in an application associated with the file type y

Page 48 - Copying Documents or Photos

FaxingSee these sections to fax using your product.Note: This product allows you to store names, telephone numbers, and fax data in its memory evenwhe

Page 49 - Paper Type Settings - Copying

1. Connect the phone cable to your telephone wall jack and to the LINE port on your product.Note: If your telephone line included a DSL Internet conne

Page 50 - Paper Size Settings - Copying

1 Telephone wall jack2 DSL filter3 DSL modem2. If you are connecting a telephone or answering machine to your product using a second phonecable, remov

Page 51 - Copying Options

3. Connect the second phone cable to your telephone or answering machine and to the EXT port onyour product.Note: If you connect an answering machine

Page 52

Setting Up Fax Features Using the Fax Utility - Mac OS XParent topic: FaxingSetting Up Fax Features Using the Product Control PanelSee these sections

Page 53 - Printing From a Computer

3. Select Printer Setup.You see this screen:4. Press the arrow buttons and select Country/Region.5. Select your country or region.You see a confirmati

Page 54

Parent topic: Setting Up Fax Features Using the Product Control PanelSelecting the Date and TimeBefore faxing, select the current date, time, and dayl

Page 55

4. Select Date/Time.You see this screen:5. Select the date format you want to use.6. Use the number buttons on the control panel to enter the current

Page 56

Entering Fax Header InformationBefore faxing, add your sender name and fax number to the fax header to identify the source of the faxesyou send.1. Pre

Page 57

4 The menu button5 The LCD screen6 The + and – buttons (increase or decrease the number of copies)7 The C clear button8 The WiFi light9The home button

Page 58

4. Press the arrow buttons and select Header.5. Select Fax Header.You see this screen:6. Use the keypad to enter the sender name for your fax source,

Page 59

• Press the arrow buttons to move the cursor to the previous or next character.• Press the number buttons repeatedly to select uppercase letters (ABC)

Page 60

2. Select Setup.3. Press the arrow buttons and select Fax Settings.You see this screen:4. Select Scan & Print Setup.5. Change any of the available

Page 61

Related referencesFax Send OptionsFax Sending OptionsFax Scan & Print OptionsSelecting Fax Communication SettingsYou can customize how your produc

Page 62

4. Select Communication.5. Change any of the available settings.Parent topic: Setting Up Fax Features Using the Product Control PanelRelated reference

Page 63

3. Press the menu button.4. Press the arrow buttons and select Fax Report.You see this screen:5. Select one of the available reports.6. If you selecte

Page 64

2. Select Setup.3. Press the arrow buttons and select Restore Default Settings.You see this screen:4. Select one of the available options.You see a co

Page 65

Fax Scan & Print OptionsSet the Scan & Print options you want to use for incoming faxes.Setting Options DescriptionResolution Standard Provide

Page 66

Setting Options DescriptionDRD All If you are using a Distinctive Ring Service on yourphone line, your telephone company can assign twoSingleor more p

Page 67

Last TransmissionPrint a report on your last fax transmission.Speed Dial ListPrint a list of your speed dial entries.Group Dial ListPrint a list of yo

Page 68

Caution: Do not lower the control panel without first squeezing the release bar or you may damage yourproduct.Parent topic: Setting Up the Control Pan

Page 69

You see this window:5. Select Fax Settings for Printer.You see this window:160

Page 70

6. Select your product, if necessary.7. Select Fax Settings.8. Follow the prompts that appear on the screen to enter your fax header information and s

Page 71

2. Double-click FAX Utility, if necessary.You see this window:3. Select your FAX product in the Printer list.4. Select Fax Settings.5. Follow the prom

Page 72

Setting Up Speed/Group Dial Lists Using the Product Control PanelYou can set up your speed dial and group dial lists using the control panel on your p

Page 73

4. Select Speed Dial Setup.5. Select Create.You see this screen:6. Select the number you want to use for the fax number you are adding and press the O

Page 74

9. Use the keypad to enter a name for the speed dial entry. You can enter up to 40 characters.10. Press the OK button.You return to the Speed Dial Set

Page 75

3. Select Fax.4. Press the menu button.You see this screen:5. Press the arrow buttons and select Fax Report.You see this screen:166

Page 76

6. Select Speed Dial List.7. Press the start button to print the report.Parent topic: Setting Up Speed/Group Dial Lists Using the Product Control Pane

Page 77

2. Select Fax.3. Press the menu button.You see this screen:4. Select Group Dial Setup.5. Select Create.You see this screen:168

Page 78

6. Select the number you want to use for the group dial entry you are adding.You see this screen:7. Use the keypad to enter a name for the group dial

Page 79

Product Parts LocationsSee these sections to identify the parts on your product.Product Parts - TopProduct Parts - FrontProduct Parts - InsideProduct

Page 80

9. Select the speed dial entry you want to add to the group, then select the check mark.10. Continue selecting speed dial entries as necessary.11. Whe

Page 81

3. Press the Fax button.4. Press the menu button.5. Press the arrow buttons and select Fax Report.You see this screen:6. Press the arrow buttons and s

Page 82 - Printing with Mac OS X 10.4

Setting Up Speed/Group Dial Lists Using the Fax Utility - WindowsYou can set up your speed dial and group dial lists using the FAX Utility for Windows

Page 83

6. Select your product, if necessary.7. Select Speed Dial/Group Dial List.You see this window:173

Page 84

8. Select an empty entry and click the icon.Note: To edit an entry, select it and click the icon. To delete an entry, select it and click theicon.9. D

Page 85

Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac OS XYou can set up your speed dial and group dial lists using the FAX Utility. The utili

Page 86

5. To add an entry, double-click an empty entry.Note: To edit an entry, select it and change the information. To delete an entry, select it and presst

Page 87

Sending Faxes Using the Fax Utility - WindowsSending Faxes Using the Fax Utility - Mac OS XParent topic: FaxingSending Faxes from the Product Control

Page 88

4. Do one of the following:• Select Send Fax, use the numeric keypad to enter the fax number, and press the OK button. Youcan enter up to 64 character

Page 89

3. Select Fax.4. Select Speed Dial or Group Dial.5. Select the speed dial or group dial entry you want to fax.6. If you need to change any fax setting

Page 90

4 ADF paper support5 ADF output tray6 Memory card slots7USB Type A port for external devices8 Paper cassette 19 Paper cassette 210 Control panel1 Docu

Page 91

2. Press the home button, if necessary.3. Select Fax.4. If you need to change any fax settings, press the menu button, select Fax Send Settings, andse

Page 92

6. Using your product control panel, select Send.Note: You product now communicates with the recipient's fax machine. Do not hang up thetelephone

Page 93

Parent topic: Sending Faxes from the Product Control PanelSending Faxes Using the Fax Utility - WindowsYou can send a fax from a printing program in W

Page 94

If you’re faxing for the first time, you see a window like this one:6. Enter your sender information so that recipients can identify the origin of the

Page 95

Sending Faxes Using the Fax Utility - Mac OS XYou can send a fax from a Mac OS X printing program using the FAX Utility. You can fax up to 100pages at

Page 96

6. Do one of the following to choose your recipient:• Select a name or group from the Recipient List.• Enter a name, company, and fax number and click

Page 97

8. Select the Color and Image Quality settings you want to use for your fax.9. Click Fax.Parent topic: Sending FaxesReceiving FaxesSee these sections

Page 98

Receiving Faxes Automatically (Auto Answer)To receive and print faxes automatically, you can turn on Auto Answer mode.Check the auto answer light on y

Page 99

3. Follow the instructions on the screen to receive the fax.When fax transmission is finished, you see the previous LCD screen.4. Press the OK button

Page 100 - Selecting EPSON Scan Settings

Using Memory Cards With Your ProductFollow the instructions here to work with a memory card inserted into your product.Inserting a Memory CardPrinting

Page 101

Product Parts - Front1 Output tray2 Output tray extension3 Paper stopper4 Paper cassette5 Edge guidesParent topic: Product Parts Locations19

Page 102 - Scanning in Home Mode

Caution: Do not remove a memory card or turn off your product while the memory card access light isflashing or you may lose data from the memory card.

Page 103

• miniSD*• microSDHC*• microSD*• xD-Picture Card• xD-Picture Card Type M• xD-Picture Card Type M+• xD-Picture Card Type HRight SlotYou can insert the

Page 104

1. Make sure the memory card access light is not flashing.1 Memory card access light2. If your product is connected to your computer using a USB cable

Page 105

Viewing and Printing Photos from a Slide ShowCropping Photos Displayed on the LCD ScreenModifying Photos Displayed on the LCD ScreenPhoto Adjustment O

Page 106

4. Press the arrow buttons to scroll through your photos and view the one you want.Note: To display 9 photos at a time on the LCD screen, press the di

Page 107

8. Do either of the following as necessary:• To change any of the print settings displayed on the LCD screen, press the menu button,select Print Setti

Page 108

2. Select Print Photos.3. Select Print All Photos.You see this screen:4. Do one of the following:• Press the start button to immediately print one cop

Page 109

• To print more than one copy of all the photos, press the + or – button to select the number (up to99).5. Press the OK button.You see a screen like t

Page 110

2. Select Print Photos.3. Select View and Print Photos.You see a screen like this:4. Press the menu button and select Select Photos.You see this scree

Page 111 - Scanning in Office Mode

5. Select the Select by Date option.You see a screen like this:6. Select any date shown, and press the OK button.7. To print more than one copy of all

Page 113

Product Parts - Inside1 Scanner unit2 Ink cartridge holderParent topic: Product Parts Locations20

Page 114

9. Do any of the following as necessary:• To crop, zoom into, or rotate your photo, press the display/crop button.10. To see a preview of the photos t

Page 115

2. Select Print Photos.3. Press the arrow buttons and select Slide Show.4. To select a displayed photo for printing, press the OK button.5. Do any of

Page 116 - Scanning in Professional Mode

Parent topic: Viewing and Printing PhotosModifying Photos Displayed on the LCD ScreenYou can modify the quality and appearance of photos displayed on

Page 117

Photo Available options DescriptionadjustmentsettingsFix Photo Fix Photo On Automatically adjusts the brightness, contrast, andsaturation of the photo

Page 118

Selecting Print Settings for Photos Displayed on the LCD ScreenYou can change the settings used for printing photos displayed on the LCD screen.1. Pre

Page 119

Print settings Available options DescriptionBorderless Off Expands the image to the edge of the paper (slight croppingmay occur)On Leaves a small marg

Page 120

2. Select Print Photos.3. Press the arrow buttons and select Photo Layout Sheet.You see this screen:4. Press the arrow buttons to view all of the layo

Page 121

7. If you see the screen above, do one of the following:• To allow your product to place the photos in the layout automatically, select Automatic layo

Page 122

Printing Photo Greeting CardsYou can create custom greeting cards using photos on your memory card or other device, and add yourown handwritten or pri

Page 123

4. Select Select Photo and Print Template, then press OK.5. Press the arrow buttons to select the photo you want, then press the OK button.You see thi

Page 124

Product Parts - Back1 LAN port2 USB port3 AC inlet4 LINE port5 EXT port6 Auto duplexerParent topic: Product Parts LocationsTwo-Sided Printing, Scannin

Page 125

9. When you are ready to print your greeting card template on plain paper, press the start button.Parent topic: Printing Photo Greeting CardsPrinting

Page 126

3. Load the type of paper you indicated in the template in the paper cassette.4. Select Print Greeting Cards from Template.5. Follow the instructions

Page 127 - Scan Resolution Guidelines

4. To change any of the print settings displayed on the LCD screen, press the menu button, selectPrint Settings, and select the necessary settings. Th

Page 128 - Selecting Scan File Settings

3. Do one of the following to access your memory card files from your computer:• Windows: Select the Computer or My Computer utility, then select the

Page 129

Transferring Photos from a Memory Card to an External DeviceYou can back up photos from your memory card to an external storage device connected to th

Page 130

5. Press the arrow buttons and then select Back Up Data.6. Select Back Up Memory Card.7. Follow the instructions on the screen to disconnect the produ

Page 131 - 6. Click Scan

Using an External Device with Your ProductFollow the instructions in these sections to use your product with an external device, such as a camera,smar

Page 132 - Scanning Special Projects

1. Remove any memory cards from the product.2. Load the paper you want to use for printing.3. Connect the USB cable that came with your camera to the

Page 133 - 9. Click OK

5. Follow the instructions that came with your camera to select and print your photos.When you finish printing, turn off your camera and disconnect it

Page 134

5. Select the print settings you want to use, then press the OK button.6. Select Photo Adjustments.You see this screen:7. Select the photo adjustments

Page 135

Note: You can also print double-sided manually. With Windows, you can select the 2-Sided Printingoption in the driver to help you with manual double-s

Page 136

Print Settings - CameraSelect the Print Settings options you want to use when printing photos from your camera.Print settings Available options Descri

Page 137

Photo Available options DescriptionadjustmentsettingsFix Photo Fix Photo On Automatically adjusts the brightness, contrast, andsaturation of the photo

Page 138

Viewing or Printing from a USB Flash Drive or External DeviceYou can view and print photos from a USB thumb drive or other external storage device, su

Page 139

4. Insert storage media (such as a CD) into your drive, if necessary.5. If there are folders on your storage media, select the folder you want and pre

Page 140 - 8. Click the Save button

1. Turn on your product.2. Connect your portable device to the USB port on the front of the product.3. Leave your product on while charging (it will c

Page 141

Printing Personalized ProjectsYou can print lined paper, graph paper, or stationery with a photo background.Printing Personalized Note PaperPrinting L

Page 142

7. Press the arrow buttons to scroll through your photos and display the one you want to use for yournote paper.8. To rotate the layout, select Rotate

Page 143 - 3 DSL modem

3. Press the arrow buttons and select one of the following in either Letter or A4 size:• Wide Rule• Thin Rule• Grph Paper4. When you see a message ask

Page 144 - Setting Up Fax Features

Replacing Ink CartridgesWhen an ink cartridge is expended, you need to replace it.You may also need to replace a cartridge that is more than six month

Page 145

Note: The display is different depending on which ink cartridges are low or expended, if any.Displayed ink levels are approximate.4. Do one of the fol

Page 146

5. Select Setup Wizard.Note: If you need to disable the wireless network to set up your product on an Ethernet network,press the arrow buttons and sel

Page 147

2. Replace or reinstall any ink cartridge indicated on the screen.Note: Depending on the color of the expended cartridge and how you are printing, you

Page 148

4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen.5. To disable promotional offers, deselect the Display Epson Offers c

Page 149

Removing and Installing Ink CartridgesChecking Cartridge Status with Mac OS XYou can check the status of your ink cartridges using a utility on your M

Page 150

3. Do the following as necessary:• You can update the ink cartridge status by clicking Update.• Replace or reinstall any ink cartridge indicated on th

Page 151

Parent topic: Purchase EPSON Ink CartridgesRemoving and Installing Ink CartridgesMake sure you have your replacement cartridges handy before you begin

Page 152

3. Open the cartridge cover.4. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it.Note: Dispose of used cartridges caref

Page 153

5. Before opening the new cartridge package, shake it gently four or five times.Caution: Do not shake the cartridges after opening the packages, or in

Page 154

8. Insert the new cartridge into the holder and push it down until it clicks into place.9. Close the cardtridge cover and push it down until it clicks

Page 155

10. Lower the scanner unit.The print head moves to its home position and the printer starts charging the ink. This takes about2.5 minutes. When you se

Page 156

Printing With Black Ink and Expended Color CartridgesWhen a color ink cartridge is expended, you can temporarily continue printing from your computer

Page 157

7. Enter your wireless password (or network name and then password) using the displayed keypad.• Press the up or down arrow buttons to select a charac

Page 158

1. Click the printer icon in the Dock.2. If you see a message telling you that you can temporarily print with only black ink, click the Deleteicon to

Page 159

Note: The window appears only when you have selected Plain Paper/Bright White Paper as the papertype setting, and depends on other selected print sett

Page 160 - You see this window:

Adjusting Print QualityIf your print quality declines, you may need to run a utility to clean or align the print head.If running these utilities does

Page 161

3. Select Setup.4. Select Maintenance.You see this screen:5. Select Nozzle Check.You see this screen:6. Press the start button.After the nozzle patter

Page 162

7. Check the printed pattern to see if there are gaps in the lines.Print head is cleanPrint head needs cleaning8. Do one of the following:• If there a

Page 163

Parent topic: Print Head Nozzle CheckChecking the Nozzles Using a Computer UtilityYou can check the print head nozzles using a utility on your Windows

Page 164

4. Click Print.5. Check the printed pattern to see if there are gaps in the lines.Print head is cleanPrint head needs cleaning246

Page 165

6. If there are no gaps, click Finish.If there are gaps or the pattern is faint, clean the print head.Parent topic: Print Head Nozzle CheckRelated con

Page 166 - You see this screen:

5. Select Head Cleaning.You see this screen:6. Press the OK button.7. Select the cleaning cycle you want to run.When the cleaning cycle is finished, y

Page 167

Caution: Never turn off the product during a cleaning cycle or you may damage it.8. Select Nozzle Check.9. Press the start button to confirm that the

Page 168

Loading PaperBefore you print, load paper for the type of printing you will do.Loading Plain Paper in the CassetteLoading Photo Paper in Cassette 1Loa

Page 169 - 8. Press the OK button

3. Select Head Cleaning.You see one of these windows:250

Page 170

4. Select the cleaning cycle you want to run, based on the nozzle check pattern.5. Click Start to begin the cleaning cycle.The power light flashes thr

Page 171

Print head needs cleaning• If there are no gaps, click Finish.• If there are gaps or the pattern is faint, click Clean to clean the print head again.P

Page 172

5. Select Head Alignment.You see this screen:6. Press the start button to print an alignment sheet.Note: Do not cancel printing while you are printing

Page 173

7. Check the printed pattern and choose the number representing the best printed pattern for each set.8. Press the OK button when you are done.Parent

Page 175

5. Check the printed pattern and follow the instructions on the screen to choose the numberrepresenting the best printed pattern for each set.• After

Page 176 - Sending Faxes

Cleaning the Paper PathIf you see ink on the back of a printout, you can clean the paper path to remove any excess ink.1. Load a few sheets of plain p

Page 177

Cleaning and Transporting Your ProductSee these sections if you need to clean or transport your product.Cleaning Your ProductTransporting Your Product

Page 178

8. Clean the outer case and control panel with a soft, dry cloth. Do not use liquid or chemical cleansers.Parent topic: Cleaning and Transporting Your

Page 179

2. Pull out the paper cassette.3. Slide the edge guides outward.Note: If you are using legal-size paper, press the button to extend the paper cassette

Page 180

6. Place the product in its original packing materials, if possible, or use equivalent materials withcushioning around the product. Make sure the box

Page 181

Solving ProblemsCheck these sections for solutions to problems you may have using your product.Checking for Software UpdatesProduct Status MessagesRun

Page 182

Product Status MessagesYou can often diagnose problems with your product by checking the messages on its LCD screen.LCD screen message Condition/solut

Page 183

Placing Originals on the ProductSolving Network ProblemsSetting Up Fax FeaturesRunning a Product CheckRunning a product check helps you determine if y

Page 184

7. Press the start button.After the nozzle pattern prints, you see this screen:8. Do the following, depending on the results of the product check:• If

Page 185

• If the page does not print, the product may have a problem. Check the other solutions in thismanual. If they do not work, contact Epson.Parent topic

Page 186 - Receiving Faxes

• Reset Fax Data Settings: Deletes the speed and group dial lists, header, and fax log• Reset Network Settings: Resets all network settings.• Reset Al

Page 187 - Receiving Faxes Manually

instructions on the Start Here sheet. Also make sure your system meets the requirements for youroperating system.• Close any other programs, including

Page 188 - Parent topic: Receiving Faxes

Product Cannot Connect to a Wireless Router or Access PointNetwork Software Cannot Find Product on a NetworkProduct Does Not Appear in Mac OS X Printe

Page 189 - Inserting a Memory Card

• If necessary, reinstall your product software and try running EpsonNet Setup again.Parent topic: Solving Network ProblemsRelated conceptsWhen to Uni

Page 190 - Memory Card Types

4. Load a stack of paper, printable side down, in the cassette as shown.27

Page 191 - Removing a Memory Card

Cannot Scan Over a NetworkIf you cannot start EPSON Scan for scanning over a network, try these solutions:• If you are scanning a large original at a

Page 192 - Printing from a Memory Card

4. Press the arrow button and select Confirm Network Settings.5. Press the start button to print the network status sheet.(Select Cancel if you want t

Page 193

Related conceptsPrint Head Nozzle CheckPrint Head CleaningProduct Makes Noise When It Sits for a WhileYour product is performing routine maintenance.

Page 194

Parent topic: Solving Paper ProblemsRelated referencesPaper Jam Problems Inside the ProductPaper Jam Problems in a CassettePaper Jam Problems in the D

Page 195

5. If any jammed paper remains near the output tray, carefully remove it.6. Press the start button to resume printing.Parent topic: Solving Paper Prob

Page 196

3. Remove any jammed paper inside the cassettes.4. Remove any paper jammed inside the paper cassette slot.275

Page 197

5. Carefully follow all paper loading instructions when you load new paper.6. Replace the paper cassettes.7. Press the start button to resume printing

Page 198 - You see a screen like this:

3. Carefully remove the jammed paper, making sure not to touch the rollers.4. If paper is jammed in the duplexer, remove the paper as shown.277

Page 199

5. Squeeze the buttons on the duplexer as you press it into place on your product.6. Press the start button to resume printing.Parent topic: Solving P

Page 200

Paper Jam Problems in a CassetteRelated tasksPlacing Originals in the Automatic Document FeederDocument Jams in the Automatic Document FeederIf you ha

Page 201

5. Slide the edge guides against the paper, but not too tight.Note: Make sure the paper fits beneath the top edges of the guide, and is not sticking o

Page 202

Caution: Do not remove pages jammed inside the ADF without opening the cover or you coulddamage the ADF.4. Leave the ADF cover open, then raise the do

Page 203

6. Lower the document cover.7. Raise the ADF input tray.281

Page 204

8. Carefully remove the jammed pages.9. Lower the ADF input tray and reload your originals.282

Page 205

Caution: Make sure you do not load the ADF beyond its capacity for your paper size. Also make surethe originals you load are not bent, folded, or curl

Page 206

Parent topic: Solving ProblemsNothing PrintsIf you have sent a print job and nothing prints, try these solutions:• Make sure your product is turned on

Page 207

• Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, selectPrinters and Other Hardware if necessary, and Printers and

Page 208 - Printing Photo Greeting Cards

• Close any programs you are not using when you print.• If your product is connected to a USB hub, connect it directly to your computer instead.• If p

Page 209

Incorrect Characters PrintIncorrect Image Size or PositionSlanted PrintoutParent topic: Solving ProblemsInverted ImageIf your printed image is inverte

Page 210

• If a blank page exists in a document you are printing and you want to skip printing it, select the SkipBlank Page setting in your printer software.•

Page 211

Incorrect Characters PrintIf incorrect characters appear in your prints, try these solutions before reprinting:• Make sure any cables are securely con

Page 212

Caution: To prevent paper feeding problems, make sure you do not load too much paper in thecassette.6. Gently replace the paper cassette.29

Page 213

Slanted PrintoutIf your printouts are slanted, try these solutions:• Slide the edge guides against the edges of the paper.• Select a higher print qual

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• Make sure you loaded the printable side of the paper facedown in the cassette.• Turn off any high speed settings in your product software.• Align th

Page 215

• Align the print head.• Clean the paper path.Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surfac

Page 216

• Make sure your paper is not damp, curled, old, or loaded faceup in the cassette (the printable sideshould be facedown).• Align the print head.• Clea

Page 217

Selecting Printing Preferences - Mac OS X 10.4Related topicsLoading PaperIncorrect ColorsIf your printouts have incorrect colors, try these solutions:

Page 218

Scanning Software Does Not Operate CorrectlyIf your scanning software does not operate correctly, try these solutions:• Make sure your computer has ad

Page 219

Parent topic: Solving Scanning ProblemsRelated tasksScanning with Mac OS X 10.6/10.7 Using Image CaptureRelated topicsStarting a ScanSolving Scanned I

Page 220

Line of Dots Appears in All Scanned ImagesIf a line of dots appears in all your scanned images, clean the scanner glass with a soft, dry, lint-freeclo

Page 221

Image Colors are Patchy at the EdgesIf you are scanning a thick or warped original, cover its edges with paper to block external light as youscan it.P

Page 222

Scanned Image Colors Do Not Match Original ColorsPrinted colors can never exactly match the colors on your computer monitor because printers andmonito

Page 223

ContentsWorkForce 845 User's Guide...

Page 224

7. Extend the output tray and open the paper stopper.Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove o

Page 225

Related topicsPlacing Originals on the ProductSolving Faxing ProblemsCheck these solutions if you have problems faxing with your product.Cannot Send o

Page 226

Connecting a Telephone or Answering MachinePrinting Fax ReportsSelecting Fax Communication SettingsRelated topicsLoading PaperCannot Receive Faxes wit

Page 227

6. Open the Windows Control Panel utility.7. Do one of the following to uninstall EPSON Event Manager, then follow any on-screen instructions:• Window

Page 228 - Replacing Ink Cartridges

Note: If you uninstall the printer driver and your product name remains in the Print & Fax or Print & Scanwindow, select your product name and

Page 229

Technical SpecificationsThese sections list the technical specifications for your product.Note: Epson offers a recycling program for end of life produ

Page 230

Parent topic: Technical SpecificationsMac System RequirementsTo use your product and its software, your Mac should use one of these operating systems:

Page 231

Image data 16 bits per pixel per color internal8 bits per pixel per color externalLight source LEDParent topic: Technical SpecificationsAutomatic Docu

Page 232

Error correction mode CCITU/ITU Group 3 fax with error correction modeSpeed dial/group dial numbers Up to 60 (combined)Page memory Up to 180 (ITU-T No

Page 233 - Purchase EPSON Ink Cartridges

EnvelopesSize No. 10 (4.1 × 9.5 inches [105 × 241 mm])Paper types Plain paperWeight 20 lb (75 g/m2) to 24 lb (90 g/m2)Parent topic: Technical Specific

Page 234

Envelopes1 Left: 0.12 inch (3 mm) minimum2 Bottom: 0.20 inch (5 mm) minimum3 Top: 0.20 inch (5 mm) minimum4 Right: 0.78 inch (20 mm) minimumParent top

Page 235

1. Close the output tray, if necessary.2. Pull out paper cassette 1.31

Page 236

Temperature Storage: –4 to 104 ºF (–20 to 40 ºC)1 month at 104 ºF (40 ºC)Ink freezes at 10.4 ºF (–12 ºC)Ink thaws and is usable after 3 hours at 77 ºF

Page 237

Power consumption Standalone copying mode: 17 W (ISO/IEC24712)(Approximate) Ready mode: 7.5 WSleep mode: 3.9 WPower off mode: 0.2 WParent topic: Techn

Page 238

Hard disk and USB flash 2TBdrivesFormatted in FAT, FAT32, or exFAT.Parent topic: Technical SpecificationsNetwork Interface SpecificationsWireless LAN

Page 239

modification of the product. Operation is subject to the following two conditions: (1) this device may notcause harmful interference, and (2) this dev

Page 240

NoticesCheck these sections for important notices about your product.Note: Epson offers a recycling program for end of life products. Please go to www

Page 241

This product is not intended to be repaired. If you experience trouble with this equipment, please contact:Name: Epson America, Inc.Address: 3840 Kilr

Page 242 - Adjusting Print Quality

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radi

Page 243

3. The open source software programs are WITHOUT ANY WARRANTY; without even the impliedwarranty of MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOS

Page 244

usb8786GNU LGPLThis printer product includes the open source software programs which apply the GNU Lesser GeneralPublic License Version 2 or later ver

Page 245

Sun RPC LicenseThis printer product includes the open source software programs which apply the Sun RPC License("Sun RPC Programs").The list

Page 246 - Print head needs cleaning

3. Slide the edge guides outward.4. Slide the edge guide shown below to your paper size.32

Page 247 - Print Head Cleaning

"SHA1" Program:SHA1Parent topic: NoticesTrademarksEPSON®, WorkForce®, and EPSON Supplies Central®are registered trademarks, and EPSON Exceed

Page 248 - 6. Press the OK button

This information is subject to change without notice.libTIFF Software AcknowledgmentA Note Concerning Responsible Use of Copyrighted MaterialsDefault

Page 249

Default Delay Times for Power Management for EPSON ProductsThis product will enter sleep mode after a period of nonuse. The time interval has been set

Page 250 - You see one of these windows:

5. Load photo paper, printable side down, against the edge guide as shown.Note: Make sure the paper is loaded against the edge guide and not sticking

Page 251

6. Slide the edge guides against the paper, but not too tight.Note: Make sure the paper fits beneath the top edges of the guide.Caution: To prevent pa

Page 252 - Print Head Alignment

7. Gently replace paper cassette 1.Note: The paper may slide forward slightly as you insert the cassette. This is normal.8. Extend the output tray and

Page 253 - 5. Select Head Alignment

• Load paper short edge first, no matter which way your document faces.• Do not load paper above the arrow mark inside the edge guide.• Check the pape

Page 254

2. Pull out paper cassette 1.3. Slide the edge guide shown below to your envelope size.37

Page 255

4. Insert envelopes, with printable side down and flap edge left, in the center of the tray.5. Slide the edge guides against the envelopes, but not to

Page 256

Related referencesPaper Loading CapacityRelated tasksLoading Plain Paper in the CassetteLoading Photo Paper in Cassette 1Paper Loading CapacityNote: F

Page 257 - Cleaning the Paper Path

Printing From a Computer... 53Pri

Page 258 - Cleaning Your Product

Available EPSON PapersYou can purchase genuine EPSON ink and paper at EPSON Supplies Central at www.epson.com/ink3(U.S. sales) or www.epson.ca (Canadi

Page 259 - Transporting Your Product

Paper Type Size Part number Sheet countEPSON Presentation Paper Matte Letter (8.5 × 11 inches S041062 100[216 × 279 mm])Legal (8.5 × 14 inches S041067

Page 260

For this paper Select this paper Type or Media Type settingEPSON Premium Presentation Paper Matte Premium Presentation Paper MatteEPSON Premium Presen

Page 261 - Solving Problems

Placing Originals on the ProductFollow the instructions here to place your original documents or photos on the product.Caution: Do not place anything

Page 262 - Product Status Messages

Related topicsCopyingScanningFaxingPlacing Originals in the Automatic Document FeederYou can place multi-page original documents in the Automatic Docu

Page 263 - Running a Product Check

2. Slide the ADF edge guide outward.3. Fan your stack of originals and tap them gently on a flat surface to even the edges.45

Page 264

4. Insert the originals into the ADF faceup and top-edge first.5. Slide the ADF edge guide against the originals, but not too tightly.Note: If you&apo

Page 265

Parent topic: Placing Originals on the ProductRelated topicsCopyingScanningFaxing47

Page 266 - Solving Setup Problems

CopyingSee the information here to copy documents or photos using your product.Note: Copies may not be exactly the same size as your originals.Copying

Page 267 - Solving Network Problems

4. To print more than one copy, press the + button to select the number (up to 99).5. Select Color or B&W (black and white) copies.6. If you need

Page 268

Selecting Page Setup Settings - Mac OS X 10.4... 83Selecting Basic Print Setti

Page 269 - Cannot Print Over a Network

Paper type loaded Paper Type settingPlain paper Plain PaperEPSON Bright White PaperEPSON Presentation Paper MatteEPSON Iron-on Cool Peel Transfer pape

Page 270 - Cannot Scan Over a Network

Parent topic: CopyingRelated topicsPlacing Originals on the ProductLoading PaperCopying OptionsSelect the Paper and Copy Settings options you want to

Page 271 - Solving Copying Problems

Copying option Available settings DescriptionPaper Source Cassette 1 Selects the paper in cassette 1 as the paper sourceCassette 2 Selects the paper i

Page 272 - Solving Paper Problems

Printing From a ComputerBefore printing documents or photos from your computer, make sure you have set up your product andinstalled its software as de

Page 273

3. If necessary, select your product name as the printer you want to use.Note: You may also need to select Properties or Preferences to view your prin

Page 274

7. Select the type of paper you loaded as the Paper Type setting.Note: Check the paper type settings list for details.8. Select the Quality setting th

Page 275

Cassette 1Selects the paper in cassette 1 as the paper source.Cassette 2Selects the paper in cassette 2 as the paper source.Cassette 1 then 2Selects t

Page 276

2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 PosterPrints one image on multiple sheets of paper to create a larger poster. Click the Settings button tosele

Page 277

4. Select the double-sided printing options you want to use.5. Click OK to return to the Main tab.6. Click the Print Density button.You see this windo

Page 278 - Related references

7. Select the type of document you are printing as the Document Type setting. The softwareautomatically sets the Adjustments options for that document

Page 279

Selecting a Scan Area - Professional Mode... 119Available Image Adjustments -

Page 280 - 5. Remove any jammed pages

Print Density Adjustments - WindowsWhen you select the User-Defined setting, you can select any of the available options on the PrintDensity Adjustmen

Page 281 - 7. Raise the ADF input tray

1. To change the size of your printed document or photo, select the Reduce/Enlarge Documentcheckbox and select one of these sizing options:• Select th

Page 282

Color ControlsLets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, andDensity, and individual color tones.

Page 283 - Paper Ejection Problems

Parent topic: Selecting Additional Layout and Print Options - WindowsAdditional Settings Options - WindowsYou can select any of the Additional Setting

Page 284 - Nothing Prints

2. Place your cursor over one of the Printing Presets to view its list of settings.3. Use any of the available options on the screen to control your p

Page 285 - Printing is Slow

2. Click OK or Print to start printing.Parent topic: Printing with WindowsSelecting Default Print Settings - WindowsWhen you change your print setting

Page 286

3. Select the print settings you want to use as defaults in all your Windows programs.4. Click OK.These settings are now the defaults selected for pri

Page 287 - Blank Pages Print

You see the maintenance options:4. Select the language you want to use as the Language setting.5. Click OK to close the printer software window.The pr

Page 288 - Incorrect Margins on Printout

3. Do one of the following for each type of update:• To change how often the software checks for updates, select a setting in the Check every menu.• T

Page 289 - Incorrect Characters Print

Selecting Page Setup Settings - Mac OS X 10.5/10.6/10.7Selecting Print Layout Options - Mac OS X 10.5/10.6/10.7Selecting Double-sided Printing Setting

Page 290 - Slanted Printout

Setting Up Speed/Group Dial Lists Using the Product Control Panel ... 163Creating Speed Dial List Entries ...

Page 291 - Blurry or Smeared Printout

Note: The print window may look different, depending on the version of Mac OS X and theapplication you are using.5. Select the Copies and Pages settin

Page 292

7. Select any application-specific settings that appear on the screen, such as those shown in the imageabove for the Preview application.8. Select Pri

Page 293 - Grainy Printout

Parent topic: Printing with Mac OS X 10.5, 10.6, or 10.7Related referencesPaper or Media Type SettingsRelated tasksSelecting Page Setup Settings - Mac

Page 294 - Solving Scanning Problems

Best QualityFor the best print quality, but the slowest print speed.Parent topic: Selecting Basic Print Settings - Mac OS X 10.5/10.6/10.7Print Option

Page 295 - Cannot Start EPSON Scan

1. Select the size of the paper you loaded as the Paper Size setting. If you are printing a borderlessphoto, select a paper size with a Borderless opt

Page 296

• To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheetpop-up menu. To arrange the print order of the pages

Page 297 - Image is Distorted or Blurry

2. Select the type of document you are printing as the Document Type setting. The softwareautomatically sets the Adjustments options for that document

Page 298 - Image is Too Dark

AdjustmentsPrint DensitySets the level of ink coverage for double-sided printing.Increased Ink Drying TimeSets the amount of time required for drying

Page 299

Note: The available settings on the Color Options menu depend on the option you selected on theColor Matching menu.4. Select one of the available opti

Page 300 - Solving Faxing Problems

includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo toretain the special color effects.Fix Red-EyeRed

Page 301

Selecting Print Settings for Photos Displayed on the LCD Screen... 204Print Setting Options - Photo Mode...

Page 302

5. Click OK.Printing Preferences - Mac OS X 10.5/10.6/10.7Parent topic: Printing with Mac OS X 10.5, 10.6, or 10.7Printing Preferences - Mac OS X 10.5

Page 303 - Where to Get Help

Checking Print Status - Mac OS X 10.5/10.6/10.7Parent topic: Printing with Mac OS X 10.5, 10.6, or 10.7Checking Print Status - Mac OS X 10.5/10.6/10.7

Page 304 - Technical Specifications

2. Select the following options as necessary:• To cancel printing, click the print job and click Delete.• To pause a print job, click the print job an

Page 305 - Scanning Specifications

Parent topic: Printing From a ComputerSelecting Page Setup Settings - Mac OS X 10.4Select the page setup settings for the document or photo you want t

Page 306 - Fax Specifications

5. Select the orientation of your document or photo as shown in the page setup window.Note: If you are printing an envelope, select the icon.6. To red

Page 307 - Paper Specifications

4. Select Print Settings from the pop-up menu.5. Select the Paper Source setting that indicates where you loaded the paper you want to print on.6. Sel

Page 308 - Printable Area Specifications

Paper Source Options - Mac OS X 10.4You can select any of the available options in the Paper Source menu to print from paper loaded in thatsource.Cass

Page 309 - Ink Cartridge Specifications

ExpansionIf you selected a borderless paper size setting, adjusts the image expansion settings to controlprinting at the edges of borderless prints.Gr

Page 310 - Electrical Specifications

Selecting Double-sided Printing Settings - Mac OS X 10.4You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop

Page 311 - Interface Specifications

2. Select the type of document you are printing as the Document Type setting. The softwareautomatically sets the Adjustments options for that document

Page 312

Removing and Installing Ink Cartridges... 234Printing With Bl

Page 313

1. Select Color Options from the pop-up menu in the print window.2. Select one of the available options.Color Options - Mac OS X 10.4Parent topic: Pri

Page 314 - FCC Compliance Statement

1. Select Extension Settings from the pop-up menu in the print window.2. Select any of the available printing preferences.Printing Preferences - Mac O

Page 315

Checking Print Status - Mac OS X 10.4Parent topic: Printing with Mac OS X 10.4Checking Print Status - Mac OS X 10.4During printing, you can view the p

Page 316 - Software Notices

2. Select the following options as necessary:• To cancel printing, click the print job and click Delete.• To pause printing, click the print job and c

Page 317

ScanningYou can scan original documents or photos and save them as digital files on your computer.Starting a ScanSelecting EPSON Scan SettingsScanning

Page 318

4. Select a scan option.• Scan to Memory Card saves your scan file on a memory card and lets you select the file format,quality, and other settings.•

Page 319

Parent topic: Starting a ScanScan to Memory Card OptionsSelect the Scan to Memory Card options you want to use.Scan to Memory Card Available options D

Page 320 - Copyright Notice

• Mac OS X 10.4/10.5: Open the Applications folder, click Epson Software, and click EventManager.2. Open the Scanner (Windows) or Select Scanner (Mac

Page 321

Parent topic: Starting a ScanRelated tasksScanning with Mac OS X 10.6/10.7 Using Image CaptureRelated topicsSelecting EPSON Scan Settings98

Page 322 - Copyright Attribution

Starting a Scan from a Scanning ProgramYou can start EPSON Scan from a scanning program to select scan settings, scan, and open thescanned image in th

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