Reference GuideColor Image Scanner
Introduction Page 10How to Use This ManualUnderstanding SCSI Connections explains how to set your scanner up as a SCSI device in a SCSI chain.Upgradin
Introduction Page 11Important Safety InstructionsRead all of these instructions carefully. Follow all warnings and instructions marked on the scanner.
Introduction Page 12Unplug the scanner, lock the carriage in place with the transportation lock on the back of the scanner, and bring it to qualified
Introduction Page 13Where to Get HelpEPSON provides customer support through the following services:Electronic support servicesService AccessWorld Wid
Introduction Page 14Automated telephone servicesService AccessEPSON SoundAdviceSMFor pre-recorded answers to commonly asked questions about EPSON prod
Introduction Page 15EPSON also provides technical support and information on the installation, configuration, and operation of EPSON products. Dial (3
Understanding SCSI Connections Page 16Understanding SCSIConnectionsRead the following sections to determine how to set up your SCSI devices.SCSI Chain
Understanding SCSI Connections Page 17SCSI CablesThe cable you use to attach the scanner to your computer must not exceed 9.8 feet (3 meters).If you a
Understanding SCSI Connections Page 18SCSI Termination The first device and the last device in the chain (not including the adapter) must be terminate
Understanding SCSI Connections Page 19Setting the SCSI ID NumberThe scanner’s default SCSI ID number is 2. If you add the scanner to a system in which
Page 2FCC Compliance Statement for United States UsersThis equipment has been tested and found to comply with the limits for a Class B digital device,
Understanding SCSI Connections Page 20SCSI ID Number SettingsID Availability0 Not available for Macintosh®; used for hard diskNot recommended for Wind
Understanding SCSI Connections Page 21Changing the SCSI ID Number in Windows 98If you are using your scanner with Windows 98 and you want to change th
Upgrading from Windows 95 to Windows 98 Page 22Upgrading fromWindows 95 to Windows 98If you installed the scanner software on a computer with Windows
Upgrading from Windows 95 to Windows 98 Page 233When you’ve finished uninstalling EPSON TWAIN Pro, repeat step 2 to uninstall LaserSoft® SilverFast™ L
Using Optional Equipment Page 24Using Optional EquipmentFollow the steps in these sections to install and use the scanner’s optional equipment:◗Using
Using Optional Equipment Page 25Using the Transparency UnitThe optional transparency unit (part number B813152) lets you scan full color transparencie
Using Optional Equipment Page 26Unpacking the Transparency UnitMake sure all these items are included in the box with the TPU. Contact your EPSON deal
Using Optional Equipment Page 27Removing the Shipping ScrewTo prevent damage during shipping, a shipping screw is attached to the TPU to secure its la
Using Optional Equipment Page 28Before transporting the scanner, turn it off, remove the TPU, and reinstall the shipping screw in the outer shipping h
Using Optional Equipment Page 293Position the slots on the TPU’s mounting bracket over the heads of the two mounting screws located at the back of the
Page 3For Canadian UsersThis digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the r
Using Optional Equipment Page 304Insert the two installation screws that came with the TPU into the screw holes, then tighten the screws with a coin.5
Using Optional Equipment Page 316Attach the TPU connector to the option connector at the back of the scanner. To secure the TPU connector, tighten the
Using Optional Equipment Page 32Scanning Oversized Transparencies and Film To scan a transparency or film that is larger than any of the film guides,
Using Optional Equipment Page 33Using the Film GuidesYou can use the four film guides that came with the TPU to scan 35 mm slides, strips of 35 mm neg
Using Optional Equipment Page 34Loading 35 mm slides1Position the slide transparency guide on the document table, as shown below. The upper and right
Using Optional Equipment Page 35Loading strips of 35 mm negative or positive film1Insert the film strips face down in the filmstrip guide.2Place the f
Using Optional Equipment Page 363Close the TPU and scan the film according to the instructions in your electronic EPSON TWAIN Pro User’s Guide or Lase
Using Optional Equipment Page 372Place the film inside the guide, making sure that the area you want to scan is aligned with the open scan area in the
Using Optional Equipment Page 38Loading 4 x 5-inch film1Place the 4 × 5-inch film guide on the document table.2Place the film inside the guide, aligni
Using Optional Equipment Page 39Scanning Normal Documents with the Transparency Unit InstalledTo scan normal documents with the TPU installed, insert
Page 4Copyright NoticeAll rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or
Using Optional Equipment Page 404Scan according to the instructions in your electronic EPSON TWAIN Pro User’s Guide or LaserSoft SilverFast Lite User’
Using Optional Equipment Page 41Unpacking the Auto Document FeederMake sure that the following items are included in the ADF box. Contact your EPSON d
Using Optional Equipment Page 42Installing the Auto Document FeederBefore installing the ADF, be aware that:◗The ADF is large, so clear a wide space a
Using Optional Equipment Page 433Position the ADF’s mounting slots over the two mounting screws located at the back of the scanner. Slide the ADF forw
Using Optional Equipment Page 444Insert the two installation screws that came with the ADF into the screw holes, then tighten the screws with a coin.5
Using Optional Equipment Page 456Attach the ADF’s connector to the scanner’s option interface. Secure the connection by tightening the connector screw
Using Optional Equipment Page 46Loading Paper in the Auto Document FeederThe ADF can hold up to 30 sheets of the following paper sizes, based on a pap
Using Optional Equipment Page 47Follow the steps below to load paper in the ADF:1Slide the edge guides all the way out.2Arrange your stack of original
Using Optional Equipment Page 483Slide the edge guides to the edges of your paper.4Follow the steps in your electronic EPSON TWAIN Pro User’s Guide to
Using Optional Equipment Page 49Fixing Paper Jams in the Auto Document FeederIf there is a paper jam, open the ADF’s cover to see where the paper jam
Page 5ContentsIntroduction8Optional Equipment 9How to Use This Manual 10Warnings, Cautions, and Notes 10Important Safety Instructions 11Where to G
Maintaining and Transporting Your Scanner Page 50Maintaining andTransporting Your ScannerThis chapter gives tips on caring for your scanner and prepar
Maintaining and Transporting Your Scanner Page 51Cleaning the ScannerTo keep your scanner operating at its best, you should clean it periodically. Bef
Maintaining and Transporting Your Scanner Page 52Replacing the Fluorescent LampThe luminosity of the fluorescent lamp declines over time. If the lamp
Maintaining and Transporting Your Scanner Page 53Transporting the ScannerIf you need to transport the scanner or store it for an extended period, you
Maintaining and Transporting Your Scanner Page 546Slide the transportation lock to the LOCK position.01234567SCSI IDOPTIONTERMINATORSWLOCKUNLOCKONOFFL
Maintaining and Transporting Your Scanner Page 55Transporting the Transparency UnitAfter you’ve removed the transparency unit from the scanner, prepar
Maintaining and Transporting Your Scanner Page 562Reinstall the unit’s shipping screw in the hole marked CLAMP.
Troubleshooting Page 57TroubleshootingThis chapter helps you solve scanner problems. It includes the following sections:◗Diagnosing Problems◗Upgrading
Troubleshooting Page 58Indicator LightsIf an error occurs, the scanner stops operating. The READY and ERROR lights indicate the type of error. ERROR l
Troubleshooting Page 59Upgrading Your SystemTo improve your image processing speed and the appearance of the images on your monitor, you can add the f
Page 6Upgrading from Windows 95 to Windows 9822Using Optional Equipment24Using the Transparency Unit 25Unpacking the Transparency Unit 26Removing th
Troubleshooting Page 60Problems and SolutionsCheck these sections for the problem you’re having and for possible solutions:◗Operation Problems◗Scan Qu
Troubleshooting Page 61The scanner does not start scanning.The scanner software does not work properly.Problem SolutionThe scanner is not ready to sca
Troubleshooting Page 62Scan Quality ProblemsThe entire image is distorted or blurred.Part of the image is distorted or blurred.Problem SolutionThe doc
Troubleshooting Page 63The edges of the document are missing from the scanned output.Color is patchy or distorted at the edges of the image.The image
Troubleshooting Page 64The image is too dark.Straight lines in the image are jagged.A line of dots is always missing in the scanned image.Problem Solu
Troubleshooting Page 65The image cannot be printed, the printout is garbled, or the printout is not an image.Color stripes appear when scanning film.A
Troubleshooting Page 66Image Matching ProblemsThe image does not look the same as the original.Printed colors are different from those in the original
Troubleshooting Page 67Colors on your monitor are different from those in the original image.Problem SolutionYou’re using EPSON TWAIN Pro and didn’t c
Troubleshooting Page 68The printed image is larger or smaller than the original size.The colors of the preview for your negative film image look stran
Specifications Page 69SpecificationsThis chapter provides the technical specifications for your scanner and its optional equipment in these sections:◗
Page 7Transporting the Scanner 53Transporting the Transparency Unit 55Troubleshooting57Diagnosing Problems 57Indicator Lights 58Upgrading Your Syst
Specifications Page 70Scanner SpecificationsScanningScanner type Flatbed, colorPhotoelectric deviceColor CCD line sensorEffective pixels 6800 by 9360
Specifications Page 71Reading sequence Monochrome mode: One-pass scanningColor page sequence mode: Three-pass scanning (R, G, B); notsupported by EPSO
Specifications Page 72Dimensions Width: 13 inches (332 mm)Depth: 22.1 inches (562 mm)Height: 5.3 inches (134 mm)Weight Approximately 18.7 lb (8.5 kg)S
Specifications Page 73EnvironmentalSafety ApprovalsSpecifications Operation StorageTemperature 41 to 95 °F (5 to 35 °C)–13 to 140 °F (–25 to 60 °C)Hum
Specifications Page 74CE MarkingModel Low Voltage Directive EMC Directive230 V 73/23/EEC EN 60950 89/336/EEC EN 55022 Class BEN61000-3-2EN61000-3-3EN
Specifications Page 75SCSI InterfaceInterface type ANSI Standard X3.131-1994 (SCSI 2)Functions BUS FREE phaseARBITRATION phaseSELECTION/RESELECTION ph
Specifications Page 76Terminator Internal terminator selectable (enable/disable)Connector type Two 50-pin half-pitch connectorsConnector pin arrangeme
Specifications Page 77SCSI pin assignmentsPin No. Signal I/O Description1-12, 14-25, 35-37, 39, 40, 42GND — Ground13 NC — Not used26-33 DB0-DB7 I/O Da
Specifications Page 78Initialization MethodsThe scanner can be initialized (returned to a fixed set of conditions) in the following ways:Type MethodHa
Specifications Page 79Auto Document Feeder SpecificationsBasic SpecificationsFeeder typeSheet through, face up loading, face down ejecting, roller fri
Introduction Page 8IntroductionThe EPSON® Expression® 800 is a true 800-dpi full-color flatbed scanner with an 8.5 × 11.7 inch (216 × 297 mm) scanning
Specifications Page 80Incompatible paper typesTracing paper, OHP film, or label sheetsCoated paper (such as photo quality and glossy paper)Pasted, car
Specifications Page 81EnvironmentalSafety ApprovalsSafety regulations UL1950FCCCE markings Directive 89/336 EEC, 92/31 EEC, 73/23 EECSpecifications Op
Specifications Page 82Transparency Unit SpecificationsBasic SpecificationsType Fixed-document transparency scanning unitLight source White cold cathod
Specifications Page 83ElectricalPower supply Supplied from the scanner24 VDC5 VDCPower consumption24 VDC: 0.6 A5 VDC: 0.1 AEnvironmentalSpecifications
Glossary Page 84Glossaryadditive primarycolorsThe colors of red, green and blue (RGB)—which give the perception of white when fully added. These are t
Glossary Page 85defaultA set of values used when no other selections have been made. These are sometimes called factory defaults if the original value
Glossary Page 86OCROptical Character Recognition. The technology that allows computers to “read” text from physical objects. OCR requires a graphical
Glossary Page 87subtractive primarycolorsThe colors cyan, magenta, and yellow (CMY)—which produce black when mixed in certain amounts. In printing, bl
Index Page 88IndexAAC connector, 72ADF, see Auto document feederAuto document feeder, 40to 49description, 9dimensions, 79installing, 42 to 45loading,
Index Page 89ERROR light, 52, 58Errors, 58FFeatures, 8Film holders120-size or 220-size format film, loading, 36to 3735 mm filmstrips, loading, 35 to 3
Introduction Page 9Optional EquipmentThe following optional items are available to expand the versatility of your scanner. For detailed information on
Index Page 90NNegativesscanning, 35to 36see also Film holdersNewton’s Ring, 65OOCR (Optical Character Recognition), 8, 40OPERATE light, 60Operation pr
Index Page 91SSafety approvalsauto document feeder, 81scanner, 73Safety instructions, 11 to 12Scannererrors, 58sensor, 64Scanning120-size or 220-size
Index Page 92Transportingscanner, 53transparency unit, 55 to 56Troubleshooting, 57 to 68UUninstalling software, 22 to 23Upgrading system, 59Upgrading
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