Epson Perfection 3200 Pro Bulletin

Browse online or download Bulletin for Scanner Transparancy Adapters Epson Perfection 3200 Pro. Epson Perfection 3200 PRO Product Support Bulletin User Manual

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PSB.2007.04.001
EPSON
Product Support Bulletin
Date: April 2, 2007 Originator: VS
PSB #: PSB.2007.04.001 Authorization:
Reference: TI 06-0491 Rev.B Total Pages: 2
Product(s): Expression 10000XL/1640 XL/1680/1600/800/836 XL, Perfection
3490/3590/4490/V700/V750/V100/V350/1240U/1250/1260/1640/1650/1660/
1670/2400/2480/2580/3170/3200/4180/4870/4990/640U/1200U/610, GT-
2500/15000/30000 series scanners
Subject: Scanning Application Force Quits on Mac OS 10.4
This bulletin was created to inform you of an error that may occur when opening a TWAIN-
compliant scanning application on a Macintosh computer running OS 10.4.
Description of Problem:
When launching a Twain-compliant scanning application after deleting your Epson Scan driver
with an Epson Scan uninstaller not compatible with your scanner model, the application will
force quit during start-up. For example, using a Perfection 4490 driver uninstaller to delete a
Perfection 3490 driver will cause your scanning application to suddenly close during start-up.
This issue affects the following TWAIN-compliant applications:
EPSON Creativity Suite When pressing the Scan button, the Scan
Assistant force quits
Copy Utility Force quits during start-up
Photo Impression Force quits during start-up
Photoshop Elements Force quits during start-up
Photoshop Force quits during start-up
Photoshop CS2 Force quits during start-up
This issue can also occur under the following conditions:
1) Dragging the Epson Scan folder (located in the Applications folder) to the Trash can
2) Upgrading your scanner and using the Epson Scan driver from the new scanner to
delete the driver from the older scanner, and then installing the new driver
Operating Systems Effected:
Mac OS 10.4 to 10.4.9
Affected Epson Scan Driver Versions:
2.70A or later
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Summary of Contents

Page 1 - Product Support Bulletin

Page 1 of 2PSB.2007.04.001EPSON Product Support BulletinDate: April 2, 2007 Originator: VSPSB #: PSB.2007.04.001 Authorization:Reference: TI 06-0491

Page 2 - PSB.2007.04.001

Page 1 of 1 EPSON PRODUCT SUPPORT BULLETIN Date: 2/2/2004 Originator: RY PSB #: PSB.2004.02.003 Authorization: /DS Reference: TE03-538 Rev. A Total

Page 3

Page 1 of 1 EPSON Product Support Bulletin Date: 2/2/2004 Originator: VS PSB #: PSB.2004.02.001 Authorization: Reference: TE03-390 Rev. A Tot

Page 4 - Important:

Page 1 of 2EPSON PRODUCT SUPPORT BULLETINDate:9/18/2003Originator:TCPSB #:PSB.2003.09.001Authorization:Reference:N/ATotal Pages:2Product(s):Perfecti

Page 5

Page 2 of 2other TWAIN compliant applications. In Epson Scan’s Professional Mode, if you grab the “resizerhandle” (located in the lower right-hand cor

Page 6

Page 1 of 2 EPSON PRODUCT SUPPORT BULLETIN Date: 04/01/2003 Originator: TC PSB #: PSB.2003.04.003 Authorization: Reference: N/A Total Pages: 2

Page 7

Page 2 of 2 Windows 2000 did not support the USB 2.0 hardware specification at the time it was first released. Refer to Microsoft Knowledge Base A

Page 8

Page 1 of 2 EPSON PRODUCT SUPPORT BULLETIN Date: 04/1/2003 Originator:TC PSB #: PSB.2003.04.001 Authorization: Reference: N/A Total Pages:2 Produc

Page 9

Page 2 of 2 Click on the “Image Adjust” button. You will notice the Auto Document Enhancement OFF button is selected (highlighted in dark gray).

Page 10 - PRODUCT SUPPORT BULLETIN

Page 1 of 1EPSON PRODUCT SUPPORT BULLETINDate:1/17/2004Originator:TCPSB #:PSB.2003.02.002R1Authorization:Reference:N/ATotal Pages:1Product(s):Perfec

Page 11

Page 1 of 3 EPSON PRODUCT SUPPORT BULLETIN Date: 02/10/2003 Originator:TC PSB #: PSB.2003.02.001 Authorization: Reference: N/A Total Pages:3 Produ

Page 12

Page 2 of 2PSB.2007.04.001Correct Procedure for Deleting Epson Scan Driver:! Use the driver specifically written for your scanner model to uninstall

Page 13

Page 2 of 3 Below, is some additional information on AOL support, taken from NewSoft's Inc. Support web site, URL = http://www.newsoftinc.com

Page 14

Page 3 of 3 Q: Which E-mail program is supported with Scan to E-mail? A: For Windows: Outlook Express 4.5 / 5.0/6 MS Outlook 98 / 2000 / 2002 CC Ma

Page 15 - Page 2 of 2

Page 1 of 2PSB.2004.04.002EPSON Product Support BulletinDate: 4/2/2004 Originator: TCPSB #: PSB.2004.04.002 Authorization:Reference: N/A Total Pages

Page 16

Page 2 of 2PSB.2004.04.002Orin Windows 2000 the error message looks like this:This occurs because the “Plugin.dll” file does not get copied to the Win

Page 17

Page 1 of 2 EPSON PRODUCT SUPPORT BULLETIN Date: 2/2/2004 Originator:JD PSB #: PSB.2004.02.008 Authorization:/DS Reference: TE03-379 Rev. A Total Pa

Page 18

Page 2 of 2 • Scan to Email-- Error during launch: Epson Scan cannot be started. Program may also hang when trying to open a scanned image in the Vie

Page 19

Page 1 of 1 EPSON PRODUCT SUPPORT BULLETIN Date: 02/2/2004 Originator:TC/JD PSB #: PSB.2004.02.007 Authorization:/DS Reference: TE03-391 Rev. A &

Page 20

Page 1 of 1 EPSON PRODUCT SUPPORT BULLETIN Date: 2/2/2004 Originator:RY PSB #: PSB.2004.02.004 Authorization:/DS Reference: TE03-389 Rev. A Total Pa

Page 21 - Page 3 of 3

Page 2 of 2 Limitations of new driver: • This driver does not support “Fast User Switching” in OS 10.3. This feature must be turned off before using

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