Epson Perfection V600 PHOTO User's Guide download pdf (Page 158)

Home > Solving Problems

Contacting Epson Support

Before Contacting Epson

Help for Users in North America

Help for Users in Latin America

Other Software Technical Support

Before Contacting Epson

If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting

information in your product documentation, contact Epson support services for assistance.

Epson support will be able to help you much more quickly if you give them the following information:

Product serial number

(The serial number label is usually on the back of the product.)

Product model

Product software version

(Click About, Version Info, or similar button in the product software.)

Brand and model of your computer

Your computer operating system name and version

Names and versions of the software applications you normally use with your product

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Help for Users in North America

Epson provides the technical support services listed below.

Internet Support

Visit Epson’s support website at http://epson.com/support (US) or http://epson.ca/support (Canada) and select

your product for solutions to common problems. You can download drivers and documentation, get FAQs and

troubleshooting advice, or e-mail Epson with your questions.

Speak to a Support Representative

Dial: (562) 276‐4382 (U.S.), or (905) 709-3839 (Canada), 6 am to 8 pm, Pacific Time, Monday through Friday,

and 7 am to 4 pm, Pacific Time, Saturday. Days and hours of support are subject to change without notice. Toll or

long distance charges may apply.

Before you call Epson for support, please have the following information ready:

Product name

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Epson Perfection V600 PHOTO User's Guide Page 158