Epson GT-30000 User's Guide Page 1

Color ScannerUser’s Guide

4Warnings, Cautions, and NotesPlease follow these guidelines as you read your documentation:Warnings must be followed carefully to avoid bodily injury

94Network Scanning5. Follow the instructions on the screen to continue the installation. When you see the window to the right, enter the IP address of

Network Scanning95You won’t need to change the screen calibration as long as you continue to use the same display. If you need to recalibrate your scr

96Network ScanningUsing a Network ScannerHere are a few guidelines for network scanning: Turn on the scanner first. The scanner server must be turned

Network Scanning97Starting EPSON Scan ServerEPSON Scan Server starts automatically whenever the scanner server is turned on. When EPSON Scan Server is

98Network ScanningStarting EPSON TWAIN HS NetworkWhen you start EPSON TWAIN HS Network on your client computer, you connect to the scanner server. Onl

Network Scanning99Starting a ScanYou can start a scan on your network scanner in several ways. However, the client computer must be running EPSON TWAI

100Network ScanningStopping a Scan in ProgressYou can stop a scan in progress from either the client computer or the scanner server: To cancel a scan

101Chapter 5Maintaining andTransporting Your ScannerThis chapter describes basic maintenance instructions and tells you how to transport your scanner

102Maintaining and Transporting Your ScannerReplacing the Fluorescent LampThe luminosity of the fluorescent lamp declines over time. If the lamp break

103Chapter 6Solving ProblemsThis chapter explains how to interpret the signals from your scanner indicator lights, and helps you diagnose and solve sc

54. Open the Manuals folder, then double-click the GT30000.exe icon. The Reference Guide window opens:5. Click View Reference Guide. Your browser open

104Solving ProblemsError conditions N = on, O = off, F = flashingERROR lightREADY light Status N N Command error: The scanner has received incorrect

Solving Problems105Problems and SolutionsIf you’re having problems, this section answers some of the most common questions. For additional software tr

106Solving ProblemsYou are unable to connect to the scanner when you click the Test button. Check to make sure your cable is securely connected to bot

Solving Problems107The scanner doesn’t scan your image. Make sure the scanner is ready to scan. Wait until the READY light stops flashing and remains

108Solving ProblemsSoftware ProblemsYou can’t start EPSON TWAIN HS. Make sure the scanner’s READY light is on. Check to make sure your cable is secure

Solving Problems109You can’t start EPSON TWAIN HS Network from a client computer. Make sure the scanner and the scanner server are both powered on, an

110Solving ProblemsScanning ProblemsThe file size is too big. Adjust your scan settings. Try setting at a lower resolution (dpi), or scan only part of

Solving Problems111Your scanned image is blurred or distorted. Check the position and condition of your document. Make sure the document is placed fla

112Solving ProblemsYour image scans at an angle.Check the position of your document. It may be placed at an angle on the document table. Align it so t

Solving Problems113Moiré (cross-hatch) patterns appear in the image when you perform halftone scanning. Make the image size slightly smaller. Use a tr

66. Click one of the topics on the left to expand its contents. Then click the subtopic you want to view.Reading Your Other Electronic ManualsTo read

114Solving ProblemsUninstalling the Scanner SoftwareIf you’ve tried every other solution and your system still doesn’t recognize your scanner, try uni

Solving Problems115Uninstalling EPSON TWAIN HS Network1. On the Start menu, click Programs, EPSON Network Scanner, EPSON TWAIN HS Network Uninstall.2.

116Solving ProblemsSolving Problems with the Automatic Document FeederThis section gives you instructions for fixing paper jams and adjusting the scan

Solving Problems1173. If paper jams in the paper eject position, open the cover on the right and slowly pull out the jammed paper as shown. (Be carefu

118Solving ProblemsWhere To Get HelpEPSON Technical SupportEPSON provides technical assistance 24 hours a day through the electronic support services

Solving Problems119Software Technical SupportSoftware Telephone Fax Online and E-mailEPSON TWAIN HS (562) 276-4382(800) 922-8911(800) 922-8911 fax-on-

120Solving Problems

121Appendix AInstalling the TCP/IP ProtocolTo use your EPSON GT-30000 as a network scanner, your client computers and scanner server must have a netwo

122Installing the TCP/IP ProtocolInstalling the TCP/IP Protocol on Windows Me and Windows 2000When running Windows Me or Windows 2000, your TCP/IP pro

Installing the TCP/IP Protocol1234. Make sure that Obtain an IP address automatically is selected and click OK.(If you need to manually assign an IP a

7With Acrobat Reader, you have several ways to navigate through text: Click on hot topics, which are usually underlined or displayed in a different co

124Installing the TCP/IP Protocol5. Select Microsoft from the Manufacturers list, and TCP/IP from the Network Protocols list. Then clickOK.6. Continue

Installing the TCP/IP Protocol125When you have your IP address, follow the steps below to assign it to your computer.1. Select TCP/IP on the list of i

126Installing the TCP/IP ProtocolInstalling the TCP/IP Protocol on Windows NT 4.01. Open the Control Panel and double-click the Network icon. If neces

Installing the TCP/IP Protocol127Assigning an IP Address on Windows NT 4.0If your network is connected to the Internet, ask your Internet provider or

128Installing the TCP/IP Protocol

129Appendix BSpecificationsGeneralScanner typeFlatbed, colorPhotoelectric deviceColor CCD line sensorEffective pixels7020 × 10200 pixels at 600 dpi, 1

130SpecificationsDigital halftoning4 dither patterns (A, B, C, and D) forbi-level and quad-level data (2 downloadable dither patterns)Gamma correction

Specifications131SCSI InterfaceInterface typeSCSI 2 and SCSI 3Logic levelTTL-compatibleID settingSelectable from 0 to 7TerminatorInternal terminator (

132SpecificationsAutomatic Document Feeder (B813212)GeneralPaper input/outputLoad face up; eject face downPaper quantity100 pages (80 g/m2 paper, maxi

133Appendix CNoticesSystem RequirementsThe minimum system requirements are listed below. For optimum performance, a faster processor and more memory a

8RegisteringPlease take a minute to complete the electronic registration form which appears at the end of the software installation process (see “Chap

134NoticesImportant Safety InstructionsRead all of these instructions and save them for later reference. Follow all warnings and instructions marked o

Notices135Declaration of ConformityAccording to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Suppl

136NoticesFCC Compliance StatementFor United States UsersThis equipment has been tested and found to comply with the limits for a Class B digital devi

Notices137ENERGY STAR ComplianceAs an ENERGY STAR Partner, EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficien

138Noticespurchased from an end user. EPSON is not responsible for warranty service should the EPSON label or logo or the rating label or serial numbe

139IndexAAccessories, 118Adobe Acrobat Readerusing, 6 to 7Adobe Acrobat Reader, usinglocating the PDF manuals, 7Auto Exposure button, 59Auto Locate bu

140EPSON TWAIN HS Networkinstalling, 91 to 94problems, 105, 109scanning with, 98starting, 97uninstalling, 115ERROR light, 102, 103 to 104Exposure sett

141RREADY light, 59, 102, 103Registering your software, 8Requirementselectrical, 130environmental, 130system, 133Resizing images, 55Resolutionchoosing

142Troubleshootingautomatic document feeder, 109, 116image quality, 110 to 113scanner, 106 to 107setup, 105 to 106software, 108 to 109testing the scan

9Chapter 1Setting Up Your ScannerSetting up your scanner is easy—just follow the steps in this chapter in the order listed below. 1. Unpack and choose

10Setting Up Your ScannerUnpacking Your ScannerRemove the automatic document feeder and scanner from the box, then remove the packing material from yo

Setting Up Your Scanner11Choosing a Good Place for Your ScannerWhen deciding where to place the scanner, follow these guidelines: Place the scanner on

12Setting Up Your ScannerIdentifying Scanner Partsautomatic document feederdocument tablea Start buttonERROR lightREADY lightOperate buttonSCSI termin

Setting Up Your Scanner13Unlocking the ScannerBefore installing the automatic document feeder and connecting the scanner to a power source, you must r

iiCopyright NoticeAll rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by a

14Setting Up Your ScannerInstalling the Automatic Document FeederThe automatic document feeder (ADF) automatically loads multi-page documents into you

Setting Up Your Scanner154. Slide the ADF onto the scanner, lining up the screws with the holes as shown.5. Twist the knobs onto the ends of the screw

16Setting Up Your ScannerTesting Your Scanner’s OperationTo make sure your scanner is working properly, it’s a good idea to turn it on before you conn

Setting Up Your Scanner17Connecting the Scanner to Your ComputerYou can connect the scanner to your computer in one of the following ways: SCSIIf you

18Setting Up Your ScannerSetting the SCSI TerminatorThe scanner’s SCSI terminator is built-in, with a switch to turn it on or off on the scanner’s bac

Setting Up Your Scanner19If the scanner is in the middle of a chain, turn the switch OFF.Setting the Select SwitchThe scanner has two SCSI connectors:

20Setting Up Your ScannerConnecting the SCSI Cable to Your ComputerTo connect the SCSI cable to your computer, follow these steps:1. Make sure your sc

Setting Up Your Scanner21Connecting to an IEEE 1394 Scanner InterfaceIf you purchased the optional IEEE 1394 scanner interface card (B808342), follow

22Setting Up Your Scanner2. Turn the card over so that the circuit board side is facing down, and insert it in the optional interface slot. Push gentl

23Chapter 2Installing the SoftwareThis chapter explains how to install the scanner software on your computer so it works properly with your scanner. I

iiiContentsWelcome! 1About Your Scanner 1About Your Software 2Getting More Information 3Warnings, Cautions, and Notes 4Reading the Online Referenc

24Installing the SoftwareInstalling the Software for Windows MeBefore you begin, make sure the GT-30000 is connected to your computer. Also, make sure

Installing the Software254. Make sure the Search for the best driver for your device and Specify a location options are selected. Uncheck the Removabl

26Installing the SoftwareYou won’t need to change the screen calibration as long as you continue to use the same display. If you need to recalibrate y

Installing the Software274. Make sure a check mark appears beside Acrobat Reader (if you need to install it) and EPSON GT-30000 Registration, then cli

28Installing the SoftwareTesting the Scanner’s Operation (Windows Me)Follow these steps to test scanner operation:1. Open the Windows Control Panel an

Installing the Software29Selecting the GT-30000 as Your Default Scanner (Windows Me)If you have more than one scanner connected to your computer, you

30Installing the SoftwareInstalling the Software for Windows 2000Before you begin, make sure the GT-30000 is connected to your computer. Also, make su

Installing the Software314. Select CD-ROM drives and Specify a location, then click Next.5. Browse to EPSON\English\ Win2000 on your CD-ROM drive. (Th

32Installing the Software8. When you see the Screen Calibration window, move the slider right or left until the stripes match as closely as possible.

Installing the Software33Installing Acrobat Reader and Registering OnlineFollow these steps to install Adobe Acrobat Reader (if it is not already inst

ivContentsInstalling Additional Software 49Installing the ISIS Driver 49Installing PixTools QuickScan 50Installing Presto! PageManager 52Chapter 3

34Installing the SoftwareIf you’re done installing software, remove the EPSON GT-30000 Scanning Tools CD-ROM and restart your computer. Then follow th

Installing the Software35Selecting the GT-30000 as Your Default Scanner (Windows 2000)If you have more than one scanner connected to your computer, yo

36Installing the SoftwareInstalling the Software for Windows 98Before you begin, make sure the GT-30000 is connected to your computer. Also, make sure

Installing the Software374. Select Specify a location, if necessary. Browse to EPSON\English\WIN98 on your CD-ROM drive. Then click Next.(The example

38Installing the SoftwareInstalling Acrobat Reader and Registering OnlineFollow these steps to install Adobe Acrobat Reader (if it is not already inst

Installing the Software39If you’re done installing software, remove the EPSON GT-30000 Scanning Tools CD-ROM and restart your computer. Then follow th

40Installing the SoftwareSelecting the GT-30000 as Your Default Scanner (Windows 98)If you have more than one scanner connected to your computer and y

Installing the Software41Installing the Software for Windows 95Follow the instructions in this section to install your EPSON GT-30000 scanner driver a

42Installing the Software3. Make sure your scanner software CD-ROM is in the drive. Browse to the following location on your CD-ROM drive: EPSON\Engli

Installing the Software43Installing Other Software on Your CD-ROMFollow these steps to install EPSON TWAIN HS, Adobe Acrobat Reader (if it is not alre

ContentsvUsing a Network Scanner 95Starting EPSON Scan Server 96Starting EPSON TWAIN HS Network 97Starting a Scan 98Stopping a Scan in Progress 9

44Installing the Software5. Follow the instructions on the screen to install EPSON TWAIN HS. When installation is complete, you see the window on the

Installing the Software457. When you see the Screen Calibration window, move the slider right or left until the stripes match as closely as possible.

46Installing the SoftwareInstalling the Software for Windows NT 4.0Follow the instructions in this section to install the EPSON GT-30000 scanner drive

Installing the Software476. You must install EPSON TWAIN HS to use your scanner. Make sure a check mark appears beside it. Also select Acrobat Reader

48Installing the Software8. Click Test to check the connection.If the scanner software is installed correctly, you see Status: Device Ready under Scan

Installing the Software49Installing Additional SoftwareFollow the instructions in this section to install the ISIS driver, PixTools QuickScan, and Pre

50Installing the SoftwareInstalling PixTools QuickScanFollow these steps to install PixTools QuickScan:1. If necessary, insert your scanner software C

Installing the Software51Accessing the ISIS Driver from QuickScanBefore you can scan, you must select the GT-30000 as your scanner. To select the scan

52Installing the SoftwareInstalling Presto! PageManagerFollow these steps to install Presto! PageManager:1. If necessary, insert your scanner software

53Chapter 3How to ScanThis chapter gives you an overview of the scanning process and then provides step-by-step scanning instructions.OverviewGetting

viContentsAppendix A Installing the TCP/IP Protocol121Installing the TCP/IP Protocol on Windows Me and Windows 2000 122Installing the TCP/IP Protocol

54How to ScanFor details on using EPSON TWAIN HS or EPSON TWAIN HS Network, see page 58 and your electronic EPSON GT-30000 Reference Guide. You can al

How to Scan55Scanning Color ImagesIf the colors in your scanned image don’t match those in your original document, try experimenting with the Unsharp

56How to ScanStep-by-Step Scanning InstructionsThis section contains step-by-step instructions for scanning an image. Before you scan, make sure you’v

How to Scan57To load documents into the ADF, follow these steps:1. Slide the edge guide all the way out.2. Insert the document stack face up into the

58How to ScanScanning with EPSON TWAIN HSFollow the steps below to scan a document using EPSON TWAIN HS or EPSON TWAIN HS Network:1. Start your host a

How to Scan594. Click the Preview button. You see a preview of your scan in the window that opens.If you are scanning multiple pages using the ADF, yo

60How to ScanUsing the a Start ButtonYou can load a document in the scanner, press the a Start button, and watch while the assigned application star

How to Scan61Follow these steps to assign an application to the a Start button:1. Open the Windows Control Panel and double-click the Scanners and Ca

62How to Scan

63Chapter 4Network ScanningYou can use EPSON Scan Server and EPSON TWAIN HS Network, two applications on your EPSON GT-30000 Scanner Software CD-ROM,

1Welcome!The EPSON® GT-30000 is a 36-bit, large-format professional scanner that delivers superior results and versatility for both departments and bu

64Network ScanningThis chapter includes the following: How to install, set up, and start EPSON Scan Server on the scanner server How to install and st

Network Scanning65Setting Up the Scanner ServerYou can set up any Windows Me, Windows 2000, Windows 98, Windows 95, or Windows NT 4.0 computer as a sc

66Network ScanningInstalling the Scanner Server Software for Windows Me Before you begin, make sure the GT-30000 is connected to your computer. Also,

Network Scanning674. Make sure the Search for the best driver for your device and Specify a location options are selected. Uncheck the Removable Media

68Network ScanningFinishing the Scanner Server Installation on Windows MeBefore your computer can share its scanner, you must install EPSON Scan Serve

Network Scanning694. A check mark appears beside applications selected for installation. If you want to deselect Acrobat Reader or the GT-30000 Regist

70Network ScanningSetting Up the Default Scanner on Windows MeIf you have more than one scanner connected to your computer, you can set up the GT-3000

Network Scanning71Installing the Scanner Server Software for Windows 2000 Before you begin, make sure the GT-30000 is connected to your computer. Also

72Network Scanning3. Select Search for a suitable driver for my device, and then click Next.4. Select CD-ROM drives and Specify a location, if necessa

Network Scanning737. When you see the window to the right, click Yes. If prompted for the EPSON Scanners Driver Disk 1, reinsert your EPSON GT-30000 S

2About Your SoftwareThe EPSON GT-30000 comes with these applications:EPSON TWAIN HS General-purpose driver for scanning photographs, artwork, or text

74Network Scanning3. Click the Add Software button to display the software selection window.4. Select EPSON Scan Server. A check mark appears beside a

Network Scanning75Setting Up the Default Scanner on Windows 2000If you have more than one scanner connected to your computer, you can set up the GT-30

76Network ScanningInstalling the Scanner Server Software for Windows 98Follow the instructions in this section to install your EPSON GT-30000 scanner

Network Scanning774. Select Specify a location, if necessary. Then browse to EPSON\English\ WIN98 on your CD-ROM drive. Then click Next.(The example o

78Network ScanningContinue with the instructions in the next section to install EPSON Scan Server and Acrobat Reader (if necessary).

Network Scanning79Finishing the Scanner Server Installation on Windows 98Before your computer can share its scanner, you must install EPSON Scan Serve

80Network Scanning4. Select EPSON Scan Server. A check mark appears beside applications selected for installation.If you want to deselect Acrobat Read

Network Scanning81Setting Up the Default Scanner on Windows 98If you have more than one scanner connected to your computer and you’re running Windows

82Network Scanning3. Click the Utility tab. Make sure Select as default scanner for EPSON Scan Server is checked, and then clickOK.4. Click OK to clos

Network Scanning83Installing the Scanner Server Software for Windows 95Follow the instructions in this section to install your EPSON GT-30000 scanner

3Getting More InformationThere are several ways to learn more about your EPSON GT-30000. Here’s where to look for help: EPSON GT-30000 Reference Guide

84Network Scanning3. Make sure your scanner software CD-ROM is in the drive. Browse to the following location on your CD-ROM drive: EPSON\English\WIN9

Network Scanning85Finishing the Scanner Server Installation on Windows 95Before your computer can share its scanner, you must install EPSON Scan Serve

86Network Scanning5. Select EPSON Scan Server. A check mark appears beside applications selected for installation. If you want to deselect Acrobat Rea

Network Scanning878. When you see the Screen Calibration window, move the slider right or left until the stripes match as closely as possible. (The st

88Network ScanningInstalling the Scanner Server Software for Windows NT 4.0Before your computer can share its scanner, you must install EPSON Scan Ser

Network Scanning895. Select EPSON Scan Server. A check mark appears beside applications selected for installation. If you want to deselect Acrobat Rea

90Network Scanning8. When you see the Screen Calibration window, move the slider right or left until the stripes match as closely as possible. (The st

Network Scanning91Changing the Scanner Server Start Up ModeWhen you installed the software, you set up the Scan Server to start in either Dialog Box o

92Network ScanningSetting Up Client ComputersTo set up a client computer, you’ll need to know the IP address or host name of the scanner server. Also,

Network Scanning933. Click the Add Software button to display the software selection window.4. Select EPSON TWAIN HS Network. A check mark appears bes