DS-560 User's Guide
1 AC adapter2 Power cord3 USB cableParent topic: Scanner Parts LocationsScanner Buttons and LightsButtons10
Rated input current 1.37 ARated input frequency 50 to 60 HzPower consumption USB connection:Operating: Approx. 18 WReady mode: Approx. 7 WSleep mode:
Operating conditions Ordinary office or home conditionsNote: Avoid operating the scanner in direct sunlight, near a strong light source, or in extreme
NoticesCheck these sections for important notices about your scanner.Note: Epson offers a recycling program for end of life products. Please go to thi
Caution: Radio waves from this product may adversely affect the operation of medical equipment,airplanes, or automatically controlled devices, such as
adapter; the scanner or the AC adapter has been dropped or the case has been damaged; thescanner or the AC adapter does not operate normally or exhibi
TrademarksEPSON®is a registered trademark and EPSON Exceed Your Vision is a registered logomark of SeikoEpson Corporation.Mac and OS X are trademarks
Info-ZIP Copyright and LicenselibTIFF Software Acknowledgmentlibjpeg-turboA Note Concerning Responsible Use of Copyrighted MaterialsCopyright Attribut
kernel-2.6.18lsp-arm-versatile926ejs-2.6.18_pro500module-init-tools-3.2pre1mount-2.12net-tools-1.60netbase-4.29psmisc-21.5readline-libs-5.0sysvinit-2.
This product includes the open source software program "Net-SNMP" which applies the terms andconditions provided by owner of the copyright t
This product includes the open source software program "busybox- 1.2.2.1" which applies the terms andconditions provided by owner of the cop
1The power button2The stop button3 The start buttonLights1 The ! error light2 The Status lightParent topic: Scanner Parts Locations11
Salisbury, Dave Smith, Steven M. Schweda, Christian Spieler, Cosmin Truta, Antoine Verheijen, Paulvon Behren, Rich Wales, Mike White.This software is
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY
A Note Concerning Responsible Use of Copyrighted MaterialsEpson encourages each user to be responsible and respectful of the copyright laws when using
Page Separation LeverYou can scan plastic cards, folded documents, envelopes, or any document that requires an optionalcarrier sheet by adjusting the
Part Part numberCarrier sheet B12B813431Roller assembly kit B12B813561Network Interface Unit B12B808441Parent topic: Scanner BasicsChanging the Power
Parent topic: Scanner Basics14
Loading OriginalsFollow the instructions here to load your originals into the scanner.Loading Originals in the Input TrayLoading Plastic Cards in the
3. Slide the input tray edge guides all the way out.4. Check to make sure that the page separation lever is in the position shown here.Note: To preven
5. If you are loading a multi-page document, fan your stack of originals and tap them gently on a flatsurface to even the edges.6. Slide your original
7. Slide the edge guides against the edges of the original.Loading Multiple Sizes of Originals in the Input TrayOriginal Document Loading CapacityPare
2. Pull out the output tray and open its extension.3. Slide the input tray edge guides all the way out.19
4. Check to make sure that the page separation lever is in the position shown here.Note: To prevent paper jams, keep the lever in this position for mo
6. Slide the edge guides against the edges of the widest document.Parent topic: Loading Originals in the Input TrayRelated referencesOriginal Document
• Photos• Originals with wet ink• Ripped, curled, or wrinkled originals• Originals containing staples or paper clips• Originals with holes, other than
2. Pull out the output tray and open its extension.3. Slide the input tray edge guides all the way out.23
4. Load one plastic card horizontally in the input tray as shown, sliding it in until it meets resistance.Make sure the printed side is facedown and t
5. Slide the edge guides against the edges of the plastic card.6. Set the page separation lever to the position shown here.Note: To prevent paper jams
Plastic Card Loading CapacityParent topic: Loading OriginalsRelated referencesPage Separation LeverRelated topicsScanningPlastic Card Loading Capacity
2. Pull out the output tray and open its extension.3. Slide the input tray edge guides all the way out.27
4. Do one of the following to load your original:• Load a large or thick original or an envelope in the input tray as shown. Make sure the printed sid
Caution: Do not load the document with the open side facing down.• For a photo or an irregularly-shaped original, use an optional carrier sheet to loa
ContentsDS-560 User's Guide ...
6. Slide the edge guides against the edges of the sheet.7. Set the page separation lever to the position shown here.Note: To prevent paper jams, make
Large or Thick Original Loading CapacityParent topic: Loading OriginalsRelated referencesPage Separation LeverRelated topicsScanningLarge or Thick Ori
Paper type Paper size Paper weight Loading capacityPlain paper, fine Width: 13 to 35 lb (50 to 1 sheetpaper, or recycled 130 g/m²)2 to 8.5 inches (52
Wi-Fi NetworkingSee these sections to use your scanner over a Wi-Fi network.Connection Mode SwitchManual Network Connection SetupConnecting to an Exis
3. Set up your computer to scan to the networked scanner.Follow the links here for instructions on each procedure.Parent topic: Wi-Fi NetworkingRelate
4 Computer5 Internet6 Ethernet cable (used only for wired connection to the wireless router or access point)Manually Connecting to a Wi-Fi Router Usin
9. Open the Device menu and select Quit.10. Turn off the scanner.11. Disconnect the computer or device's direct Wi-Fi connection, then connect th
2. Do one of the following to start Epson Scan Settings:• Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings.• Windows (other ver
5. Do one of the following:• Under Search for addresses, select the IP address of your Network Interface Unit or scanner,and click OK.• Select the Ent
network, it enters access point mode and the scanner itself acts as the network access point for up to 4devices.1 Epson scanner2 Computer with a wirel
Using the Network Interface Unit... 44Network Int
1. Set the connection mode switch on the scanner to AP mode.2. Open the input tray and turn on the scanner.3. From your computer or device, search for
3. Press and hold the Connect button for at least 3 seconds until the Status and ! error lights flashalternately.The scanner enters standby mode for W
1. Set the connection mode switch on the scanner to Wi-Fi.2. Open the input tray and turn on the scanner.3. Press and hold the Connect button on the s
1. Set the connection mode switch on the scanner to AP mode.2. Open the input tray.3. Press and hold the Connect button and press the power button to
7. Set the connection mode switch on the scanner to Wi-Fi.8. Turn on the scanner.The Status light on the scanner stays on, indicating that the scanner
Network Interface Unit Control Panel1The power button (turns the unit on and off)2 The LCD screen (displays status, operations, and error messages)3Th
1. Start a scan job using Document Capture Pro.2. Press the OK button on the Network Interface Unit.3. On the LCD screen of the Network Interface Unit
ScanningYou can scan original documents or photos and save them as digital files.Starting a Scan from a Scanner ButtonScanning with Document Capture P
1. Start Document Capture Pro or Document Capture on a computer connected to the scanner.2. Click the Manage Job icon from the toolbar at the top of t
You see a window like this:2. Click the Scan icon.49
Scanning is Slow ... 86Cannot
You see a window like this:Note: If you want to use a scan job that you created instead, select it from the Job list in theDocument Capture Pro or Doc
5. Click Scan.You see a preview of your scan in the Document Capture Pro (Windows) or Document Capture(OS X) window.6. If you would like to scan addit
You see a window like this:2. Select options for each of the scan settings on the screen.3. If necessary, click the Preview button.Epson Scan previews
5. Click the Image Adjustment tab and select any of the image adjustment settings you want to use.Before making adjustments, click the image or scan a
Color EnhanceEnhances the red, green, or blue shades in the scanned image.BrightnessAdjusts the overall lightness and darkness of the scanned image.Co
You see a window like this:3. Do one of the following to access the Epson Scan settings:• Windows: Click the Scan icon, then click Detailed Settings.•
You see an Epson Scan window like this:4. Select Double-Sided as the Document Source setting.5. Select the original document size as the Size setting.
7. With Windows, click OK.8. Click Scan.The scanned image is displayed.Note: If the scanned images are not stitched together correctly, click Configur
You see this window:3. Click the Scan icon.4. Select any displayed scan settings you want to use.Note: See the Help information in Document Capture Pr
9. Select the method you used to separate the originals, select a folder name specification and clickOK.10. Select any additional settings from the Fi
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You see a window like this:3. Select the language used in the document you are going to scan as the Document Languagesetting.4. Click the icon that co
Your document is scanned and processed into editable text, then you see the Save As window.10. Select a name and a file format for your document and c
You see a window like this:3. Open the Get Images From pop-up menu and select your product.4. Select the language used in the document you are going t
7. Click Close to close the Epson Scan window and Preview window, if necessary.You see the Save Converted File As window:8. Click the Save button.The
You see a window like this:2. Click the Scan icon.3. Select any displayed scan settings you want to use.Note: See the Help information in Document Cap
• Microsoft OneNote• Google Drive• SugarSyncYou see the Transfer Settings window.6. Enter any required information to set up the destination. If you h
Cleaning and Transporting Your ScannerSee these sections if you need to clean or transport your scanner.Cleaning Your ScannerCleaning Inside Your Scan
3. Pull down on the cover open lever and open the scanner cover.4. Use a soft, dry cloth to wipe off any dust or dirt on the rollers inside the scanne
5. Wipe off any dust or dirt on the pickup rollers.6. Plug in the AC adapter and press the power button to turn on the scanner.7. Hold down the start
9. Wipe off any dust or dirt on the glass scanning surfaces using a soft, dry cloth. If the glass surface isstained with grease or some other hard-to-
DS-560 User's GuideWelcome to the DS-560 User's Guide.For a printable PDF copy of this guide, click here.7
• OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings.3. Click Maintenance.You see a screen like this:4. You can c
4. Pull down on the cover open lever and open the scanner cover.5. Squeeze the tab on the right side of the pickup roller cover and open the cover.71
Caution: Do not place too much force on the arm inside the cover when replacing the pickup roller.6. Slide the pickup rollers to the right and remove
7. To install the new lower pickup roller, align the notches on the roller and slide it to the left.8. To install the new upper pickup roller, align t
10. Press down on the separation roller cover latch inside the scanner cover and pull down the cover toopen it.Caution: Be careful not to apply too mu
13. Slide the new separation roller onto the spindle as shown. Make sure that the notches on the rollerand spindle align properly.Note: Check that the
15. While applying gentle pressure on the separation roller, close the separation roller cover.Note: If you are not able to close the cover, the rolle
You see a screen like this:4. Click Reset.The number of scans changes to 0 (zero).5. Click OK.Parent topic: Replacing the Scanner RollersRelated tasks
4. Place the scanner in its original packing materials, if possible, or use equivalent materials withcushioning around the product.Parent topic: Clean
Solving ProblemsCheck these sections for solutions to problems you may have using your product.Scanner Light StatusSolving Scanning ProblemsSolving Sc
Scanner BasicsSee these sections to learn about the basic features of your scanner.Scanner Parts LocationsUser Replaceable Epson Scanner Parts and Acc
Light status Condition/solutionThe Status light is on The scanner is turned on and ready to scan.The Status light is flashing The scanner is scanning
Solving Scanning ProblemsCheck these solutions if you have problems scanning with your product.Scanner Does Not Turn On or Turns Off UnexpectedlyScann
• When using a wireless connection, start Epson Scan on your computer before scanning from theproduct.• Document Capture Pro (Windows) and Document Ca
Cannot Start Epson ScanIf you cannot start Epson Scan, try these solutions:• Make sure your scanner is turned on and any interface cables are securely
Original Feeds Incorrectly in ScannerIf you have problems feeding originals in your scanner, try these solutions:• If multiple pages feed at once, try
3. Pull down the cover open lever and open the scanner cover.4. Gently pull out any jammed originals from inside the scanner.85
5. Gently pull out any jammed originals from the output tray.6. Close the scanner cover.7. Carefully follow all loading instructions when you reload o
• If you are running virus protection or other security software, exclude the TWAIN.log files frommonitoring or set the TWAIN.log file as read only (W
• You may need to disable the firewall and any anti-virus software on your wireless router or accesspoint.• If you see the message "Network produ
• If your router or access point has security enabled, determine the kind of security it is using and anyrequired password or passphrase for connectio
1 Scanner cover2 Page separation lever3 Edge guides4 Input tray extension5 Input tray6 Cover open lever7 Output tray8 Output tray extension1 Kensingto
Related tasksScanning with Epson ScanScanned Characters are BlurryIf characters in your scanned images are blurry, try these solutions:• Make sure you
Parent topic: Solving Scanned Image Quality ProblemsRelated conceptsConvert Scanned Documents to Editable Text (OCR)Related referencesAvailable Image
4. Pull down on the cover open lever and open the scanner cover.5. Wipe off any stains on the glass scanning surfaces using a soft, dry cloth.Note: If
6. Close the scanner cover.7. Plug in the AC adapter.Parent topic: Solving Scanned Image Quality ProblemsRelated tasksCleaning Inside Your ScannerScan
1. Turn off the scanner.2. Disconnect any interface cables.3. Do the following to uninstall each of your scanning software programs, then follow any o
8. To reinstall your scanner software, see the Start Here sheet for instructions.Parent topic: When to Uninstall Your Scanner SoftwareWhere to Get Hel
Parent topic: Solving Problems96
Technical SpecificationsThese sections list the technical specifications for your scanner.Note: Epson offers a recycling program for end of life produ
Interface Macintosh USBDisplay Color monitor with 800 × 600 resolution or higher and millions ofcolorsNote: Epson Scan does not support the UNIX File
Dimension SpecificationsHeight 11.7 inches (297 mm)Width 6 inches (152 mm)Depth 6.1 inches (153 mm)Weight Approx. 5.7 lb (2.6 kg)Note: Dimensions do n
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