Epson NX415 Quick Start Guide download pdf (Page 38)

38 Solving Problems

Problems and Solutions

Check the solutions below if you’re having trouble using your Epson printer.

Printing and Copying Problems

■ Make sure your original is positioned in the front right corner of the scanner

glass. If the edges are cropped, move your original away from the edges

slightly.

■ Make sure your paper is loaded short edge first and is positioned against the

right side with the edge guide against its left side. Don’t load paper above the

arrow mark inside the edge guide.

■ Make sure the paper size settings are correct for the paper you loaded.

Paper Feeding Problems

■ If paper doesn’t feed, remove it from the sheet feeder. Flip through the stack to

separate the sheets a little. Then reload the paper against the right side, and

slide the left edge guide against the paper (but not too tightly).

■ Do not load too many sheets at once. You can load up to 120 sheets of letter-

size plain paper, 80 sheets of matte, or 20 sheets of photo paper. Load other

papers one sheet at a time. See your on-screen Epson Information Center for

more information.

The printer’s ink pads are nearing

the end of their service life.

Contact Epson Support.

Parts inside your Epson printer are at the end of

their service life. Contact Epson for help (see

page 40).

The printer’s ink pads are at the

end of their service life. Contact

Epson Support.

Cannot recognize the memory

card or disk.

The memory card is not inserted correctly or

there is a problem with the card. Remove it and

check the card. Make sure the card is

compatible with your Epson printer (see

page 14).

LCD display screen message Problem and solution

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Epson NX415 Quick Start Guide Page 38