Epson PowerLite Home Cinema 3020e User's Guide download pdf (Page 4)

Where to get help

Manual

For more information about using the projector, click the icon on your desktop

to access the online manual (requires an Internet connection). If you don’t have

a User's Guide icon, you can install it from the projector CD or go to the Epson

website, as described below.

Telephone support services

To use the EPSON

PrivateLine

Support service, call (800) 637-7661. This service

is available 6 am to 8 pm, Pacific Time, Monday through Friday, for the duration

of your warranty period.

You may also speak with a support specialist by calling (562) 276-4394 (US) or

(905) 709-3839 (Canada), 6 am to 8 pm, Pacific Time, Monday through Friday,

and 7 am to 4 pm, Pacific Time, Saturday.

Internet support

Visit www.epson.com/support (U.S.) or www.epson.ca/support

(Canada) for solutions to common problems. You can download utilities and

documentation, get FAQs and troubleshooting advice, or e-mail Epson.

Registration

offers. You can use the CD included with your projector or register online at

www.epson.com/webreg.

Optional accessories

For a list of optional accessories, see the online User’s Guide.

You can purchase RF 3D glasses or other accessories from an EPSON authorized

reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you

can purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca

(Canadian sales).

Connect HDMI cables to your video input devices and the HDMI ports on

the side and back of the WirelessHD Transmitter.

Note: You can connect up to five input devices to the transmitter. See

“Viewing WirelessHD content” for information on switching between

input sources.

To use the transmitter as a pass-through device to a television or other

display, connect an HDMI cable to the display device and the HDMI

output port on the rear of the WirelessHD Transmitter. See “Viewing

WirelessHD content” for information on switching between wireless and

wired display modes.

Viewing WirelessHD

content

Turn on your video device and begin playback.

Turn on the power switch on the side of the WirelessHD Transmitter.

Turn on the projector.

If you have connected a television or other display to the output port on

the transmitter and want to switch between wired and wireless display

modes, press the Output button on the remote control or transmitter.

The WiHD light on the transmitter will light up when the wireless

display mode is active.

Press the WirelessHD button on the projector remote control.

Note: If the WirelessHD connection fails, press the Setup button on the

bottom of the transmitter, then try again.

If you have connected multiple input devices to the transmitter, press

the Input button on the remote control or transmitter once to display

the sub-screen menu, then press the button again to switch between the

input devices.

To display two WirelessHD input devices simultaneously, press the P-in-P

button on the remote control to enable picture-in-picture mode. Press

and hold the P-in-P button for three seconds to switch the main image

and sub-screen, or press the P-in-P button again to disable picture-in-

picture mode.

See the online User’s Guide for more information on adjusting and configuring

the WirelessHD connection and display modes.

EPSON and PowerLite are registered trademarks, and EPSON Exceed Your Vision is a registered logomark of

Seiko Epson Corporation. PrivateLine is a registered trademark of Epson America, Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks

of their respective owners. Epson disclaims any and all rights in those marks.

This information is subject to change without notice.

Printed in XXXXXX CPD-37714

Troubleshooting

If you see a blank screen or the No signal message after turning on your video

device or computer, check the following:

•

Make sure the power light on the projector is blue and not flashing.

•

Press the Source buttons on the projector or the remote control to switch

to the correct image source, if necessary.

•

If you’re using a Windows

laptop, press the function key on your

keyboard that lets you display on an external monitor. It may be labeled

CRT/LCD or have an icon such as . You may have to hold down the

Fn key while pressing it (such as Fn + F7). Wait a moment for the display

to appear.

•

If you’re using a Mac laptop, open System Preferences and select

Displays. Select the VGA Display or Color LCD option if necessary, then

click the Arrange or Arrangement tab, and select the Mirror Displays

check box.

If 3D images aren’t displaying properly, check the following:

•

Press the button to switch to 3D viewing mode, if necessary.

•

Make sure that you are within the 3D viewing range. See “Choose a

location” on the front of this sheet or the online User’s Guide for more

information.

•

Press the Menu button on your remote control, select the Signal menu,

then 3D Setup, then select 3D Format. Make sure that the Auto option is

selected.

•

Check that your video device and media are both 3D-compatible. Refer

to the documentation that came with your video device for more

information.

If WirelessHD content isn’t displaying properly, check the following:

•

Check that the Link light on the transmitter is lit. If the light is flashing

slowly, the transmitter could not connect with the projector and has

entered standby mode. Verify that the projector is turned on and that all

cables are properly connected as shown in the “Connect the WirelessHD

Transmitter” section.

•

Make sure the WirelessHD Transmitter is within 32 feet (10 m) of the

projector, isn’t obstructed by any large objects and is not placed on a

metal surface.

•

If you are viewing wireless content, make sure that the WiHD light on the

transmitter is lit. If it isn’t, press the Output button on the remote control

or transmitter.

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Epson PowerLite Home Cinema 3020e User's Guide Page 4

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