Epson Perfection V600 PHOTO User's Guide download pdf (Page 145)

The Scanner Turns Off

Make sure the Power Off Timer is set. For more details, see Power Off Timer Setting.

This product will enter sleep mode after a period of nonuse. The time interval has been set at the factory to

ensure that the product meets Energy Star standards of energy efficiency, and cannot be modified by the

consumer.

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You Cannot Start Epson Scan

Wait until the blue status light stops flashing to indicate that the scanner is ready to scan.

Make sure the scanner is turned on.

Turn off the scanner and computer, then check the interface cable connection between them to make sure it is

secure.

Use the USB cable that came with your scanner or that is indicated in USB Interface.

Connect the scanner directly to the computer’s USB port or through one USB hub only. The scanner may not

work properly when connected to the computer through more than one USB hub.

Make sure your computer supports USB.

If you are using any TWAIN-compliant program, such as Adobe Photoshop Elements, make sure that the correct

scanner is selected as the Scanner or Source setting.

If you upgraded your computer’s operating system, you need to reinstall Epson Scan. Uninstall Epson Scan as

described in Uninstalling Your Scanning Software, then reinstall it as described in the Start Here sheet.

For Windows only:

Make sure your scanner’s name appears under Imaging device without a (?) or an exclamation (!) mark in the Device

Manager window. If the scanner’s name appears with one of these marks or as an Unknown device, uninstall Epson

Scan as described in Uninstalling Your Scanning Software, then reinstall it as described in the Start Here sheet.

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Pressing a Scanner Button Does Not Start the Correct Program

Make sure Epson Scan is installed correctly.

Windows Vista and XP: Click the Events tab in your scanner’s Properties window and make sure Take no

action is not selected. Also, make sure the desired button is selected in the Select an event list box, and Start

this program is selected.

Mac OS X: Make sure you are logged on as the user who installed the scanner software. Other users must first

start Epson Scanner Monitor in the Applications folder and then press a button to scan.

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Epson Perfection V600 PHOTO User's Guide Page 145