Epson Perfection V800 Photo User Manual download pdf (Page 85)

Light Color Status Description

Scanner Green On The scanner is turned on and ready to scan

light

Flashing The scanner is scanning or initializing

Red Flashing An error has occurred. Try the following:

• Make sure the scanner connection to your computer is

secure.

• Make sure your scanning software is installed correctly.

• Make sure the transportation locks are unlocked.

• Turn off the scanner, then turn it on again. If the light is still

flashing red, the scanner may be malfunctioning. Contact

Epson for support.

— Off The scanner is turned off.

Parent topic: Solving Problems

Solving Scanning Problems

Check these solutions if you have problems scanning with your product.

Scanner Does Not Turn On or Turns Off Unexpectedly

Start Button Does Not Work as Expected

Scanning Software Does Not Operate Correctly

Cannot Start Epson Scan

Scanning is Slow

Parent topic: Solving Problems

Scanner Does Not Turn On or Turns Off Unexpectedly

If the scanner does not turn on or if it turns off unexpectedly, try these solutions:

• Make sure the AC adapter is securely connected to the scanner and to a working electrical outlet.

• If the scanner turns off unexpectedly, you may need to adjust the Power Off Timer setting.

Parent topic: Solving Scanning Problems

Related tasks

Changing the Power Off Setting

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Epson Perfection V800 Photo User Manual Page 85