Epson Perfection V800 Photo User Manual download pdf (Page 96)

Parent topic: When to Uninstall Your Scanner Software

Uninstalling Scanner Software - OS X

In most cases, you do not need to uninstall your scanner software before re-installing it. However, you

can download the Uninstaller utility from the Epson support website to uninstall your scanner software as

described here.

Note: If you find that re-installing your scanner software does not solve a problem, contact Epson.

1. To download the Uninstaller utility, visit the Epson download site (U.S. downloads or Canadian

downloads).

2. Follow the instructions on the screen to install the Uninstaller utility.

3. Quit all applications currently running on your Mac.

4. Double-click the Uninstaller icon.

5. In the Epson Uninstaller screen, select the checkbox for each software program you want to

uninstall.

6. Click Uninstall.

7. Follow the on-screen instructions to uninstall the software.

8. To reinstall your scanner software, see the Start Here sheet for instructions.

Parent topic: When to Uninstall Your Scanner Software

Where to Get Help

If you need to contact Epson for technical support services, use the following support options.

Internet Support

Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for solutions to

common problems. You can download drivers and documentation, get FAQs and troubleshooting

advice, or email Epson with your questions.

Speak to a Support Representative

Before you call Epson for support, please have the following information ready:

• Product name

• Product serial number (located on a label on the product)

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Epson Perfection V800 Photo User Manual Page 96