Epson C82363 Specifications download pdf (Page 179)

Troubleshooting 12-1

Chapter 12

Troubleshooting

General Problems

You cannot configure the Ethernet card or print from the network.

Cause What to do

Printer settings or network

settings may be wrong.

First, press the status sheet button to

try to print a status sheet, as described

in Chapter 1.

If a status sheet does not print, set the

interface mode of the printer’s control

panel to Auto or Option. If you can

print a status sheet, check the

network settings.

You are unable to set the IP address using the arp command.

Cause What to do

The network cable may be

disconnected.

Connect the network cable. Also,

check the network environment.

The address of the router is

set as the default gateway.

Set the IP address of your computer

for the default gateway temporarily.

After setting the IP address, return

the default gateway to the original

value.

Chap12.fm Page 1 Friday, August 21, 1998 2:00 PM

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Epson C82363 Specifications Page 179