Epson NX100 Quick Start Guide download pdf (Page 28)

28 Solving Problems

Solving Problems

If you have a problem with your NX100 Series, check the lights on the control

panel to diagnose the cause.

You can also check “Problems and Solutions” on page 29 for basic troubleshooting

suggestions, or double-click the Epson Information Center icon on your computer

desktop for more detailed help.

Checking for Software Updates

Periodically, it’s a good idea to check Epson’s support

website for free updates to your Epson Stylus NX100

Series software. Open your on-screen Epson

Information Center and select

Download the Latest

Software

or visit Epson’s support website at

epson.com/support (U.S.) or epson.ca (Canada).

With Windows, you can select

Driver Update on the

Maintenance tab in the printer settings window. You

can also click or

Start, select All Programs or

Programs, select EPSON, select EPSON NX100

Series

, and click Driver Update.

Error Indicators

Light status Problem and Solution

P On light slowly flashing

No other lights are on

The NX100 Series is in sleep mode. Press any button

except the P On button to wake it up.

b paper light on Paper is out or multiple pages have fed. Load or reload

paper in the sheet feeder.

b paper and P On light

flashing at same rate

Paper is jammed. Carefully remove the jam, as

described on page 30.

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Epson NX100 Quick Start Guide Page 28