Epson NX100 Quick Start Guide Page 31

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Where To Get Help 31
If you notice jagged vertical lines, you may need to align the print head. See
your Epson Information Center for instructions.
The ink cartridges may be low on ink. Check your cartridge status (see
page 22) and replace cartridges, if necessary (see page 23).
If a dotted line appears in the image, clean the document table glass with a
soft, dry, lint-free cloth (paper towels are not recommended and may
permanently scratch the surface), or use a small amount of glass cleaner on a
soft cloth, if necessary. Do not spray glass cleaner directly on the glass.
Where To Get Help
Epson Technical Support
Internet Support
Visit Epsons support website at epson.com/support and select your product for
solutions to common problems. You can download drivers and documentation,
get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
Product name (Epson Stylus NX100 Series)
Product serial number (located on the label in back)
Proof of purchase (such as a store receipt) and date of purchase
Computer configuration
Description of the problem
Then call:
U.S.: (562) 276-4382, 6 AM to 6 PM, Pacific Time, Monday through Friday.
Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through
Friday.
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