Epson CX5200 Bulletin download pdf

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EPSON PRODUCT SUPPORT BULLETIN

Date:

2/2/2004

Originator:

PSB #:

PSB.2004.02.008

Authorization:

/DS

Reference:

TE03-379 Rev. A

Total Pages:

Product(s):

Perfection 1670/2400/3170/3200 Series Scanners & Stylus

CX3200/5200/5400/6400/Stylus Photo RX500 All-in-One Products

Subject:

Smart Panel Compatibility on Mac OS 10.3

This bulletin was created to inform you of issues that can occur when using Smart Panel 3.0xA

and 3.10A on Mac OS 10.3 or later. Smart Panel 3.0xA (3.0A/3.00A/3.01A) is bundled with all

scanner products listed above except the Stylus CX6400 and Stylus Photo RX500. These two

products come with Smart Panel 3.10A.

Description of Issue:

Certain tools on the Smart Panel user interface may not work properly. When launching and/or

scanning from certain applets (programs) in Smart Panel, the program may experience

unexpected behavior and/or generate an error message and fail. In some cases the applet

cannot launch. The following functions and applets are affected:

• On the Smart Panel main user interface, the Target Applet (Scan button

assignment) window (lower left) may not function or display.

• On the Smart Panel main user interface, the Active Device (model selection)

window (lower right) may not function or display.

• On the Smart Panel main user interface, the Palette Interface selection tool

(bottom center) may not function or display.

• Reprint Photos—Error during launch: Unexpected error 109

• Scan and Save—you are unable to select a file type in the File Format field in the

Save File Assistant window.

• Copy (Center) utility--Error during launch: This application has unexpectedly quit.

• Copy to Fax (available on All-in-One products)--Error during launch: This

application has unexpectedly quit.

• Edit Text—Epson Scan may hang when scanning from Full Auto Mode.

• View and Create (3.10A)—no known issues

• Scan to Application—Error during launch: Epson Scan cannot be started. Program

may also hang when trying to open a scanned image in the View Images Assistant

window

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Summary of Contents

Page 1 - PRODUCT SUPPORT BULLETIN

Page 1 of 2 EPSON PRODUCT SUPPORT BULLETIN Date: 2/2/2004 Originator:JD PSB #: PSB.2004.02.008 Authorization:/DS Reference: TE03-379 Rev. A Total Pa

Page 2

Page 1 of 2 EPSON PRODUCT SUPPORT BULLETIN Date: 04/1/2003 Originator:TC PSB #: PSB.2003.04.001 Authorization: Reference: N/A Total Pages:2 Produc

Page 3

Page 2 of 2 Click on the “Image Adjust” button. You will notice the Auto Document Enhancement OFF button is selected (highlighted in dark gray).

Page 4

Page 1 of 3 EPSON PRODUCT SUPPORT BULLETIN Date: 02/10/2003 Originator:TC PSB #: PSB.2003.02.001 Authorization: Reference: N/A Total Pages:3 Produ

Page 5

Page 2 of 3 Below, is some additional information on AOL support, taken from NewSoft's Inc. Support web site, URL = http://www.newsoftinc.com

Page 6

Page 3 of 3 Q: Which E-mail program is supported with Scan to E-mail? A: For Windows: Outlook Express 4.5 / 5.0/6 MS Outlook 98 / 2000 / 2002 CC Ma

Page 7 - Page 1 of 1

Page 1 of 1 Service requiredParts inside your printer at the end of theirservice life. Contact your dealer for replacement.Parts inside your printer

Page 8

Page 2 of 2 • Scan to Email-- Error during launch: Epson Scan cannot be started. Program may also hang when trying to open a scanned image in the Vie

Page 9

Page 1 of 1 EPSON PRODUCT SUPPORT BULLETIN Date: 2/2/2004 Originator:RY PSB #: PSB.2004.02.004 Authorization:/DS Reference: TE03-389 Rev. A Total Pa

Page 10

Page 2 of 2 Limitations of new driver: • This driver does not support “Fast User Switching” in OS 10.3. This feature must be turned off before using

Page 11 - Page 2 of 2

Page 1 of 2EPSON PRODUCT SUPPORT BULLETINDate:05/01/2003Originator:JDPSB #PSB.2003.05.004Authorization:Reference:TE02-629 Rev.ATotal Pages:2Product(

Page 12

Page 2 of 23) Unplug the USB cable from the scanner and close all open programs, including virus protection, screensavers and any programs running in

Page 13 - Page 2 of 3

Page 1 of 1EPSON PRODUCT SUPPORT BULLETINDate:05/08/2003Originator:TCPSB #:2003.05.003Authorization:Reference:N/ATotal Pages:1Product(s):Perfection

Page 14 - Page 3 of 3

Page 1 of 2 EPSON PRODUCT SUPPORT BULLETIN Date: 04/01/2003 Originator: TC PSB #: PSB.2003.04.003 Authorization: Reference: N/A Total Pages: 2

Page 15

Page 2 of 2 Windows 2000 did not support the USB 2.0 hardware specification at the time it was first released. Refer to Microsoft Knowledge Base A

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Epson CX5200 Bulletin

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