Epson WP-4590 User's Guide

WorkForce®Pro WP-4590 User's Guide

Settings Are Missing from the PCL or PostScript Printer Software ... 277Printing a PS3 (PostScript) Status

3. Select Color Options from the pop-up menu in the print window.Note: The available settings on the Color Options menu depend on the option you selec

Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that includefaces. For this to work, both eyes and the nose must b

Parent topic: Printing with the Standard EPSON Printer Software - Mac OS XChecking Print Status - Standard EPSON Printer Software - Mac OS XDuring pri

1. In the Apple menu or the Dock, select System Preferences.2. Select Print & Fax or Print & Scan, select your product, and select Options &am

Quiet ModeLessens noise during printing when you select Plain Paper/Bright White Paper as the paper Type orMedia Type setting.High Speed PrintingSpeed

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2. Select WP-459x as the Device setting.3. Click OK.Parent topic: Printing with the PCL Printer Software - WindowsSelecting Basic Print Settings - PCL

You see the General tab of your printer settings window:4. Select from the following Color Options settings:• To print a color document or photo, sele

7. Select Plain as the Paper Type setting.Note: The PCL printer software only supports plain paper in A4, letter, and envelope sizes.8. Select the Pap

1. Select one of the following Print Quality options:• For fast printing with reduced quality, select Fast.• For text and graphics with good quality a

Ripple Patterns Appear in an Image ... 294Scanned Image Color

1. Select one of the following Finishing Mode options:• To print multiple pages on each sheet of paper, select the N-Up option.• To create a booklet t

Selecting Default Print Settings - PCL Printer Software - WindowsWhen you change your print settings in a program, the changes apply only while you ar

These settings are now the defaults selected for printing. You can still change them as needed forprinting in any program session.Parent topic: Printi

4. Select the orientation of your document.5. To print on both sides of the paper, select one of the Print on Both Sides settings.6. To change the pri

10. Select the Paper Source that matches where you loaded the paper you want to print on.11. Select Plain as the Media setting.Note: The PostScript pr

1. Select the size of the paper you loaded as the Paper Size setting.2. Select the Print Quality option that matches the print quality you want to use

Selecting Default Print Settings - PostScript Printer Software - WindowsWhen you change your print settings in a program, the changes apply only while

These settings are now the defaults selected for printing. You can still change them as needed forprinting in any program session.Parent topic: Printi

4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand theprint window.You see the expanded printer setting

6. Select the page setup options: Paper Size and Orientation.Note: If you do not see these settings in the print window, check for them in your applic

Symbol Sets ... 318N

10. Select Printer Features from the pop-up menu.You see these settings:11. Select Plain as the MediaType setting.Note: The PostScript printer softwar

• For printing text and graphics with good quality and print speed, select Fine.13. Select Color from the Feature Sets pop-up menu.You see these setti

Note: If you do not see these settings in the print window, check for them in your application beforeprinting. They may be accessible by selecting Pag

Parent topic: Printing with the PostScript (PS3) Printer Software - Mac OS XSizing Printed Images - PostScript Printer Software - Mac OS XYou can adju

1. Select Color Matching from the pop-up menu in the print window.2. Do one of the following:• To print using standard color profiles for your product

Checking Print Status - PostScript Printer Software - Mac OS XParent topic: Printing with the PostScript (PS3) Printer Software - Mac OS XChecking Pri

Cancelling Printing Using a Product ButtonIf you need to cancel a print job, you can press the Stop/Reset button on your product.Parent topic: Printin

ScanningYou can scan original documents or photos and save them as digital files on your computer or on athumb drive or other USB device.Connecting a

When you finish scanning, make sure the access light on the drive is not flashing, then remove ordisconnect it from the product.Caution: Do not remove

3. Press the arrow buttons to select a scan option and press the OK button.• Scan to USB Device saves your scan file on a USB flash drive or other dev

WorkForce Pro WP-4590 User's GuideWelcome to the WorkForce Pro WP-4590 User's Guide.13

• If your product is connected to your computer over a network, select the computer name from thelist.5. To select 2-sided scanning to your computer (

Scan to USB Device Available options DescriptionsettingContrast –4 to +4 Press the arrow buttons to decreaseor increase image contrastDocument Orienta

• Windows: Double-click the EPSON Scan icon on your computer desktop.• Mac OS X: Open the Applications folder, open the Epson Software folder, and dou

Parent topic: Starting a ScanRelated tasksScanning with Mac OS X 10.6/10.7/10.8 Using Image CaptureRelated topicsSelecting Epson Scan Settings133

Starting a Scan from a Scanning ProgramYou can start Epson Scan from a scanning program to select scan settings, scan, and open the scannedimage in th

Parent topic: Starting a ScanRelated tasksScanning with Mac OS X 10.6/10.7/10.8 Using Image CaptureRelated topicsSelecting Epson Scan Settings135

Selecting Epson Scan SettingsAfter starting Epson Scan, you can select settings in various modes to customize your scan.Scan ModesSelecting the Scan M

Parent topic: Selecting Epson Scan SettingsRelated tasksScanning in Home ModeScanning in Office ModeScanning in Professional ModeScanning in Home Mode

2. Select the Document Type setting that matches your original, such as Photograph or Text/LineArt.3. Select the Image Type setting that matches your

4. Select the way you plan to use your scanned image as the Destination setting. (The Resolutionsetting is selected automatically based on the Destina

Product BasicsSee these sections to learn about the basic features of your product.Note: Software instructions in this manual are intended for use wit

Selecting a Scan Area - Home ModeYou can select a specific area in your preview image to include in your scanned image. You can selectthe entire image

• Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the previewimage.141

2. Do the following, as necessary, to work with the selected scan area:• If the marquee is correct, continue with the next step.• To move the marquee,

• Normal preview: To create additional marquees (up to 50), click the Copy Marquee icon tocopy the existing marquee and paste it on the preview image.

Backlight CorrectionRemoves shadows from photos that have too much background light.Dust RemovalRemoves dust marks from your originals automatically.T

3. Do the following, as necessary, to work with the selected scan area:• To move the marquee, click inside the scan area and drag the marquee where yo

4. To create a scanned image size that is not available in the Target Size list, click the Customizeoption.5. Name the custom size, enter the size, cl

2. Select the Image Type setting that matches your original.3. Select the Document Source setting indicating where you placed your original.Note: If y

5. Select the Resolution setting you want to use for your scan.6. Click the Preview button.Epson Scan previews your original and displays the result i

1. In the Preview window, click the Auto Locate icon to create a marquee (dotted line) on thepreview image.2. Do the following, as necessary, to work

1The power light2The power button3 The Fax button4 The Scan button5 The Copy button6 The Auto Answer button7 The LCD screen8 The arrow buttons9 The OK

• To resize the scan area, place your cursor over the edge or corner of the marquee, then click anddrag the edges where you want them. (Hold down the

DescreeningRemoves the ripple pattern that might appear in subtly shaded image areas, such as skin tones. Thisoption improves results when scanning ma

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2. Select the Document Type setting that matches your original, such as Reflective for documents orphotos.3. Select the Document Source setting indica

Selecting a Scan Area - Professional ModeAvailable Image Adjustments - Professional ModeSelecting a Scan Size - Professional ModeParent topic: Selecti

1. Do one of the following to select your scan area in the Preview image:• Normal preview: Click the Auto Locate icon to create a marquee (dotted line

2. Do the following, as necessary, to work with the selected scan area:• If the marquee is correct, continue with the next step.• To move the marquee,

• Normal preview: To create additional marquees (up to 50, if available), click the CopyMarquee icon to copy the existing marquee and paste it on the

DescreeningRemoves the ripple pattern that might appear in subtly shaded image areas, such as skin tones. Thisoption improves results when scanning ma

ThresholdAdjusts the level at which black areas in text and line art are delineated, improving text recognition inOCR (Optical Character Recognition)

5. Press the Copy button to exit.Parent topic: Setting Up the Control PanelTurning Off Control Panel SoundsYou can turn off the sound heard when you p

3. Do the following, as necessary, to work with the selected scan area:• To move the marquee, click inside the scan area and drag the marquee where yo

4. To create a scanned image size that is not available in the Target Size list, click the Customizeoption.5. Name the custom size, enter the size, cl

• Unlock icon: Unlocks the width/height proportions of the scanned image size so you can adjustit without constraint.Parent topic: Scanning in Profess

Parent topic: Selecting Epson Scan SettingsSelecting Scan File SettingsYou can select the location, name, and format of your scan file on the File Sav

1. Do one of the following to select the folder in which you want to save your scanned image:• Click the button for one of the displayed folders.• Cli

PRINT Image Matching II (*.jpg or *.tif)File formats that include Epson PRINT Image Matching II data for enhanced quality and a wider colorrange (does

4. Select the Scan Mode setting indicating where you placed your original (if available). Select anyother scan settings as necessary.5. Select the fol

Scanning to a PDF FileUsing Epson Scan, you can scan a multi-page document and save it in one PDF (Portable DocumentFormat) file on your computer.1. P

7. Select PDF as the Type setting.8. Select any other settings you want to use on the File Save Settings window. Click the Optionsbutton to access add

10. Choose one of the following options on the screen:• If you are scanning only one page, click Save File.• If you need to scan additional pages in a

Printer Parts - Paper Path1 Edge guides on paper cassette2 Paper stopper3 Output tray extension4 Output tray5 Edge guides on rear MP tray6 Rear MP (mu

Related topicsStarting a ScanSelecting Epson Scan SettingsRestoring Photo Colors as You ScanYou can restore the colors in faded photos as you scan the

Convert Scanned Documents to Editable Text (OCR)You can scan a document and convert the text into data that you can edit with a word processing,spread

3. Select the language used in the document you are going to scan as the Document Languagesetting.4. Click either the Scan to Other Formats icon or th

Your document is scanned and processed into editable text, then you see the Save As window.10. Select a name and a file format for your document and c

3. Open the Get Images From pop-up menu and select your product.4. Select the language used in the document you are going to scan as the Document Lang

You see the Save Converted File As window:8. Click the Save button.The file is saved and then opened in an application associated with the file type y

FaxingSee these sections to fax using your product.Note: This product allows you to store names, telephone numbers, and fax data in its memory evenwhe

1. Connect the phone cable to your telephone wall jack and to the LINE port on your product.Note: If your telephone line included a DSL Internet conne

1 Telephone wall jack2 DSL filter3 DSL modem2. If you are connecting a telephone or answering machine to your product using a second phonecable, remov

3. Connect the second phone cable to your telephone or answering machine and to the EXT port onyour product.Note: If you connect an answering machine

1 Automatic document feeder (ADF) cover2 Edge guide3 Automatic document feeder4 Paper cassetteParent topic: Product Parts Locations18

Parent topic: FaxingSetting Up Fax Features Using the Product Control PanelSee these sections to set up fax features using the product control panel.S

3. Select Country/Region and press the OK button.4. Select your country or region and press the OK button.You see a confirmation screen.5. If the sett

3. Select Date/Time and press the OK button.You see this screen:4. Select the date format you want to use and press the OK button.5. Use the number bu

9. Select the setting that applies to your area and press the OK button:• Summer: it is spring or summer and your region uses Daylight Saving Time (DS

6. Use the keypad to enter the sender name for your fax source, such as your name or a businessname. You can enter up to 40 characters.7. Select Done

• Press the arrow buttons to highlight a character or a function button displayed on the keypad. Thenpress the OK button to select it.• To change the

3. Select Send Settings or Receive Settings and press the OK button.4. Change any of the available settings.5. Press the Copy button to exit.Parent to

3. Select Communication and press the OK button.4. Change any of the available settings.5. Press the Copy button to exit.Parent topic: Setting Up Fax

2. Press the Fax button.3. Press the Menu button.4. Press the arrow buttons to select Fax Report and press the OK button.You see this screen:5. Select

Restoring Default Fax SettingsYou can restore your fax settings to their default options, if necessary.1. Press the Setup button.2. Press the arrow bu

Printer Parts - Front1 Document cover2 Scanner glass3 Control panel4 USB port for external devicesParent topic: Product Parts Locations19

Setting Options DescriptionContrast –4 to +4 Adjusts the contrast for faxes; negative settings makefaxes lighter and positive settings make faxes dark

Setting Options DescriptionDRD All If you are using a Distinctive Ring Service on yourphone line, your telephone company can assign twoSingleor more p

Fax LogView or print a report on recent fax transmissions.Last TransmissionPrint a report on your last fax transmission.Speed Dial ListPrint a list of

• Windows (other versions): Click or Start > Programs or All Programs > EPSON Software.2. Select FAX Utility.You see this window:3. Select Fax S

4. Select Fax Settings.5. Follow the prompts that appear on the screen to enter your fax header information and select yourfax settings.Note: For deta

You see this window:3. Select your FAX product in the Printer list.4. Select Fax Settings.5. Follow the prompts that appear on the screen to enter you

Setting Up Speed/Group Dial Lists Using the Product Control PanelYou can set up your speed dial and group dial lists using the control panel on your p

3. Press the arrow buttons to select Speed Dial Setup and press the OK button.4. Select Create and press the OK button.You see this screen:5. Select t

8. Use the keypad to enter a name for the speed dial entry. You can enter up to 30 characters.9. Select Done and press the OK button.You return to the

2. Press the Fax button.3. Press the Menu button.You see this screen:4. Press the arrow buttons to select Fax Report and press the OK button.You see t

Printer Parts - Inside1 Ink cartridge slots2 Front cover3 Print headParent topic: Product Parts Locations20

5. Select Speed Dial List and press the OK button.6. Press either of the Start buttons to print the report.Parent topic: Setting Up Speed/Group Dial L

2. Press the Menu button.You see this screen:3. Select Group Dial Setup.4. Select Create and press the OK button.You see this screen:5. Select the num

6. Use the keypad to enter a name for the group dial entry. You can enter up to 30 characters.7. Select Done and press the OK button.You see a screen

11. Do the following as necessary:• To create additional entries, select Create and repeat the steps above.• To edit an existing entry, select Edit, s

5. Select Group Dial List and press the OK button.6. Press either of the Start buttons to print the report.Parent topic: Setting Up Speed/Group Dial L

3. Select Fax Settings for Printer. (Select your product, if prompted.)You see this window:205

4. Select Speed Dial/Group Dial List.You see this window:206

5. Select an empty entry and click the icon.Note: To edit an entry, select it and click the icon. To delete an entry, select it and click theicon.6. D

Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac OS XYou can set up your speed dial and group dial lists using the FAX Utility. The utili

5. To add an entry, double-click an empty entry.Note: To edit an entry, select it and change the information. To delete an entry, select it and presst

Printer Parts - Back1 LINE port2 EXT port3 USB port4 Ethernet LAN port5 Maintenance box6 Duplexer (rear unit)7 AC inletParent topic: Product Parts Loc

Sending Faxes Using the Fax Utility - WindowsSending Faxes Using the Fax Utility - Mac OS XParent topic: FaxingSending Faxes from the Product Control

3. Do one of the following:• Use the numeric keypad to enter the fax number. You can enter up to 64 characters.• Press the Redial/Pause button to redi

3. Press the Speed Dial button.4. If you want to select a group dial entry, press the Menu button.5. Select the speed dial or group dial entry you wan

3. Dial the fax number from the connected telephone.You see this screen:4. Using your product control panel, select Send and press the OK button.Note:

Note: You can only send faxes in black-and-white when you use this option.1. Place your original on the product for faxing.2. Press the Fax button.3.

Note: If the number is busy or there is a communication problem, your product displays a redialingmessage and will redial the number in a few minutes.

Your product scans your original and prompts you to place additional pages, if necessary.After scanning your originals, your product dials the number

2. Select your product with the FAX option as the printer.3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density setting

6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK tosave the sender information.7. Add a cover she

1. Open the file you want to fax.2. Select the print command in your application.Note: You may need to select a print icon on your screen, the Print o

Note: When printing with the PCL printer software, automatic double-sided printing is available whenPlain paper is selected as the Paper Type.• To pri

7. Do one of the following to choose your recipient:• Select a name or group from the Recipient List.• Enter a name, company, and fax number and click

9. Select the Color and Image Quality settings you want to use for your fax.10. Click Fax.Parent topic: Sending FaxesReceiving FaxesSee these sections

Receiving Faxes Automatically (Auto Answer)To receive and print faxes automatically, you can turn on Auto Answer mode.Check the Auto Answer light on y

2. If you hear a fax tone, select the Receive option and press the OK button.Note: Leave the answered call active as you receive the fax transmission.

Replacing Ink Cartridges and Maintenance BoxesThe maintenance box stores ink that gets flushed from the system during print head cleaning. When anink

You see a screen like this:Note: The display is different depending on which ink cartridges are low or expended, if any.Displayed ink levels are appro

2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen.Note: If any of the cartridges installed in the product is

4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen.5. To disable promotional offers, deselect the Display Epson Offers c

Replacing the Maintenance BoxChecking Cartridge and Maintenance Box Status With Mac OS XYou can check the status of your ink cartridges and maintenanc

3. Do the following as necessary:• You can update the ink cartridge and maintenance box status by clicking Update.• Replace or reinstall the maintenan

2. If you did not already set up Email Print when you installed your product software, visitwww.epson.com/connect to learn more about Email Print, che

Replacing the Maintenance BoxPurchase Epson Ink Cartridges and Maintenance BoxYou can purchase genuine Epson ink, maintenance boxes, and paper at Epso

Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the printhead nozzles from drying out. Do not open in

Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it.Warning: If ink gets on your skin, wash it thorou

Caution: Do not remove any labels or seals, or ink will leak.7. Insert the new cartridge into the holder and push it in until it clicks into place.8.

Note: Do not turn off the printer during ink replacement.If you remove a low or expended ink cartridge, you cannot re-install and use the cartridge.Ca

3. Press the buttons on the sides of the duplexer (rear unit) and remove it.4. Grasp the maintenance box as shown and pull it out of its holder.Note:

Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes,flush them immediately with water. If ink gets i

7. Press the buttons on the sides of the duplexer (rear unit) and reattach it.Parent topic: Replacing Ink Cartridges and Maintenance BoxesRelated conc

Adjusting Print QualityIf your print quality declines, you may need to run a utility to clean or align the print head.Note: When using the PCL or Post

Checking the Nozzles Using the Product Control PanelYou can check the print head nozzles using the control panel on your product.1. Make sure plain pa

Installing the PCL or PostScript Printer SoftwareBefore installing any printer software, make sure you have set up your product as described on the St

5. Press either of the Start buttons.After the nozzle pattern prints, you see this screen:6. Check the printed pattern to see if there are gaps in the

If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours. Thentry cleaning the print head again. If quality

4. Click Print.5. Check the printed pattern to see if there are gaps in the lines.Print head is cleanPrint head needs cleaning6. If there are no gaps,

1. Make sure plain paper is loaded in the product.2. Press the Setup button.3. Press the arrow buttons to select Maintenance and press the OK button.Y

6. Select the cleaning cycle you want to run, then press either of the Start buttons to clean the printhead. You see a message on the LCD screen durin

• Mac OS X 10.6/10.7/10.8: In the Apple menu or the Dock, select System Preferences. SelectPrint & Fax or Print & Scan, select your product, a

6. When the power light stops flashing and remains on, you can check to see if the nozzles areclean; click Print Nozzle Check Pattern and click Print.

Aligning the Print Head Using the Product Control PanelYou can align the print head using the control panel on your product.1. Make sure plain paper i

5. Press either of the Start buttons to print an alignment sheet.Note: Do not cancel printing while you are printing a head alignment pattern.You see

4. Click Next, then click Print to print an alignment sheet.Note: Do not cancel printing while you are printing a head alignment pattern.You see a win

4. Click Add a network, wireless or Bluetooth printer.You see a window like this:25

Cleaning the Paper PathIf you see ink on the back of a printout, you can clean the paper path to remove any excess ink.1. Load a few sheets of plain p

Cleaning and Transporting Your ProductSee these sections if you need to clean or transport your product.Cleaning Your ProductTransporting Your Product

8. Clean the outer case and control panel with a soft, dry cloth. Do not use liquid or chemical cleansers.Parent topic: Cleaning and Transporting Your

6. Place the product in its original packing materials, if possible, or use equivalent materials withcushioning around the product. Make sure the box

Solving ProblemsCheck these sections for solutions to problems you may have using your product.Checking for Software UpdatesProduct Status MessagesRun

Related tasksChanging Automatic Update Options - Standard EPSON Printer Software - WindowsProduct Status MessagesYou can often diagnose problems with

LCD screen message Condition/solutionCannot print because Press either of the Start buttons to cancel the current job and print the nextmemory is full

5. Press the OK button.You see this screen:6. Press either of the Start buttons.After the nozzle pattern prints, you see this screen:257

7. Do the following, depending on the results of the product check:• If the page prints and the nozzle check pattern is complete, the product is opera

You see this screen:3. Select one of these options and press the OK button:• Fax Send/Receive Settings: Resets all settings for sending and receiving

5. Select your product from the list of network printers and click Next. Do not select any product with(WSD) in its name.Note: If your product does no

Noise After Ink InstallationIf you hear noises from your product after installing ink, try these solutions:• Make sure you removed the foam and plasti

• To turn off the beep heard when you press a button, turn off the panel's sound setting. This also turnsoff the dialing sound for sending faxes.

Cannot Print Over a NetworkIf you cannot print over a network, try these solutions:• Make sure that your product is turned on.• Make sure you install

Windows: Click or Start > All Programs or Programs > EPSON > EPSON Scan > EPSON ScanSettings. Make sure the Connection setting is set to N

3. Select Confirm Network Settings and press the OK button.4. Press either of the Start buttons to print the network status sheet.(Press the Stop/Rese

Related conceptsPrint Head Nozzle CheckPrint Head CleaningProduct Makes Noise When It Sits for a WhileYour product is performing routine maintenance.

Parent topic: Solving Paper ProblemsRelated referencesPaper Jam Problems Inside the ProductPaper Jam Problems in the CassettePaper Jam Problems in the

4. Close the front cover.5. If any jammed paper remains near the output tray, carefully remove it.6. Press either of the Start buttons to resume print

Related referencesPaper Jam Problems in the CassettePaper Jam Problems in the DuplexerPaper Jam Problems in the CassetteIf paper has jammed in the cas

5. Carefully follow all paper loading instructions when you load new paper.6. Replace the paper cassette.269

10. Select the name of your product and click Next.Note: If you are installing the PCL printer software, select Epson Universal Laser P6 from thePrint

7. Press either of the Start buttons to resume printing.Parent topic: Solving Paper ProblemsRelated referencesPaper Jam Problems Inside the ProductPap

3. Carefully remove the jammed paper.4. If paper is jammed in the duplexer, remove the paper as shown.271

5. Press the buttons on the duplexer as you press it into place on your product.6. Press either of the Start buttons to resume printing.Parent topic:

Related tasksPlacing Originals in the Automatic Document FeederDocument Jams in the Automatic Document FeederIf you have problems with document jams i

Caution: Do not remove pages jammed inside the ADF without opening the cover or you coulddamage the ADF.4. Leave the ADF cover open, then raise the do

6. Lower the document cover.7. Raise the ADF input tray.8. Carefully remove the jammed pages.275

9. Lower the ADF input tray and reload your originals.Caution: Make sure you do not load the ADF beyond its capacity for your paper size. Also make su

Parent topic: Solving Paper ProblemsRelated referencesPaper Jam Problems Inside the ProductPaper Jam Problems in the CassettePaper Jam Problems in the

Parent topic: Solving PCL/PostScript ProblemsRelated tasksSelecting the Product - PCL Printer Software - WindowsPrinting a PS3 (PostScript) Status She

Nothing PrintsProduct Icon Does Not Appear in Windows TaskbarError After Cartridge ReplacementPrinting is SlowParent topic: Solving ProblemsNothing Pr

Printing with the PostScript (PS3) Printer Software - WindowsInstalling the PCL or PostScript Printer Software - Windows XPIf you did not install the

Product Icon Does Not Appear in Windows TaskbarIf you do not see your product icon in the Windows taskbar, first try restarting your computer. If that

Printing is SlowIf printing becomes slow, try these solutions:• Make sure your system meets the requirements for your operating system. If you are pri

Solving Page Layout and Content ProblemsCheck these sections if you have problems with the layout or content of your printed pages.Inverted ImageToo M

Blank Pages PrintIf blank pages print unexpectedly, try these solutions:• Make sure you selected the correct paper size settings in your printing prog

Incorrect Characters PrintIf incorrect characters appear in your prints, try these solutions before reprinting:• Make sure any cables are securely con

Selecting Additional Layout and Print Options - Standard EPSON Printer Software - WindowsSelecting Print Layout Options - Standard EPSON Printer Softw

• Make sure you loaded the printable side of the paper correctly for your product.• Turn off any high speed settings in your product software.• Align

Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface thatextends beyond the base of the product i

Related conceptsPrint Head CleaningRelated tasksSelecting Basic Print Settings - Standard EPSON Printer Software - WindowsSelecting Basic Print Settin

• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, ifnecessary.• The ink cartridges may be old or lo

5. Select Local printer attached to this computer and click Next.Note: Make sure the Automatically detect and install my Plug and Play printer box is

Note: With Mac OS X 10.6, 10.7, or 10.8, in addition to scanning with Image Capture, you candownload and install Epson Scan scanning software. Epson S

Parent topic: Solving Scanning ProblemsRelated tasksScanning with Mac OS X 10.6/10.7/10.8 Using Image CaptureRelated topicsStarting a ScanScanning Doe

Related topicsSolving Print Quality ProblemsImage Consists of a Few Dots OnlyIf your scanned image consists only of a few dots, try these solutions:•

• Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface thatextends beyond the base of the product in al

Ripple Patterns Appear in an ImageYou may see a ripple pattern (called a moiré) in scanned images of printed documents. This is causedby interference

Related conceptsImage Preview GuidelinesRelated tasksScanning in Home ModeScanning in Office ModeScanning in Professional ModeScanned Image Edges are

• If your telephone line has static, turn off your product's V.34 and error correction mode faxcommunication settings and try faxing again.Note:

Parent topic: Solving ProblemsUninstalling Product Software - WindowsYou can uninstall and then re-install your product software to solve certain prob

Note: If you find that re-installing your product software does not solve a problem, contact Epson.Parent topic: When to Uninstall Your Product Softwa

Parent topic: When to Uninstall Your Product SoftwareUninstalling Product Software - Mac OS XIn most cases, you do not need to uninstall your product

ContentsWorkForce Pro WP-4590 User's Guide ... 1

8. Click Next.You see this window:30

Speak to a Support RepresentativeBefore you call Epson for support, please have the following information ready:• Product name• Product serial number

Technical SpecificationsThese sections list the technical specifications for your product.Note: Epson offers a recycling program for end of life produ

Windows System RequirementsTo use your product and its software, your computer should use one of these Microsoft operatingsystems:• Windows 8• Windows

Printing SpecificationsPaper path Rear MP tray, top entryPaper cassette, front entryRear MP tray capacity Approximately 80 sheets at 17 to 24 lb (64 t

Automatic Document Feeder (ADF) SpecificationsPaper input Faceup loadingPaper output Facedown ejectionPaper size US letter, legal, or A4 size*Paper ty

Interface RJ-11 Phone LineRJ-11 Telephone set connectionParent topic: Technical SpecificationsPaper SpecificationsUse paper under normal conditions:•

EnvelopesSize No. 10 (4.1 × 9.5 inches [105 × 241 mm])Paper types Plain paperWeight 20 lb (75 g/m2) to 24 lb (90 g/m2)Parent topic: Technical Specific

Envelopes1 Left: 0.12 inch (3 mm) minimum2 Bottom: 0.20 inch (5 mm) minimum3 Top: 0.20 inch (5 mm) minimum4 Right: 0.12 inch (3 mm) minimum** With the

Color Cyan, Magenta, Yellow, BlackCartridge life Opened package: 6 monthsUnopened package: do not use if the date on the package hasexpiredTemperature

Input frequency range 49.5/60.5 HzRated current 0.7/0.35 APower consumption Standalone copying mode: 19 W (ISO/IEC24712)Ready mode: 9 WSleep mode: 2.4

9. To determine the network information you need to enter, print a network status sheet. Press theSetup button on the control panel, select Network Se

Magneto-optical drive 1.3GBHard disk and USB flash 2TBdrivesFormatted in FAT, FAT32, or exFAT.Parent topic: Technical SpecificationsNetwork Interface

Clarendon, Clarendon Light, Clarendon BoldCooperBlack, CooperBlack ItalicCopperplate Gothic 32BC , Copperplate Gothic 33BCCoronetCourier, Courier Obli

SymbolTektonTimes Roman, Times Italic, Times Bold, Times Bold ItalicUnivers, Univers Oblique, Univers Bold, Univers Bold Oblique, Univers Light, Unive

Font name Family HP equivalentFlareserif 821 Medium, Extra Bold AlbertusRyadh BT Medium, Bold RyadhMiryam BT Medium, Bold, Italic MiryamDavid BT Mediu

Font name Family HP equivalentOCR A — —OCR B — —Code39 9.37cpi, 4.68cpi —EAN/UPC Medium, Bold —Parent topic: Technical SpecificationsRelated reference

Font name Symbol setZapf Humanist 601 *3Zapf Humanist 601 Bold *3Zapf Humanist 601 Italic *3Zapf Humanist 601 Bold Italic *3Ribbon *3Clarendon *3Swiss

Font name Symbol setSwiss 721 SWM Italic *3Swiss 721 SWM Bold Italic *3Dutch 801 SWM *3Dutch 801 SWM Bold *3Dutch 801 SWM Italic *3Dutch 801 SWM Bold

Font name Symbol setCentury 702 SWA *3Century 702 SWA Bold *3Century 702 SWA Italic *3Century 702 SWA Bold Italic *3Dutch 801 SWA *3Dutch 801 SWA Bold

Bitmap FontFont name Symbol setLine Printer *9Parent topic: Technical SpecificationsRelated referencesSymbol SetsSymbol SetsYour product can access a

• Swiss 721 Narrow SWA• Zapf Calligraphic 801 SWA• Geometric 711 SWA• Revival 711 SWA• Century 702 SWA• Dutch 801 SWA• Chancery 801 Medium SWA Italic•

16. Select the name of your product and click Next.Note: If you are installing the PCL printer software, select Epson Universal Laser P6 from thePrint

Typeface details Symbol set namesFixedPitch 810 PcBlt775 (26U) Pc1004 (9J)Dutch 801WiBALT (19L) DeskTop (7J)Swiss 742PsText (10J) Windows (9U)FixedPit

Typeface details Symbol set namesFixedPitch 810 Pc866Cyr (3R) Pc866Ukr (14R)Dutch 801WinCyr (9R) Pc8Grk (12G)Swiss 742Pc851Grk (10G) WinGrk (9G)FixedP

Typeface details Symbol set namesEAN/UPC EAN/UPC (8Y)PCL6 Mode Symbol SetsSymbol set Attribute Font classificationname*1 *2 *3 *4 *5 *6 *7 *8 *9ISO No

Symbol set Attribute Font classificationname*1 *2 *3 *4 *5 *6 *7 *8 *9ISO 8859/10 206 — — — — —Latin 6DeskTop 234 — — — — — —Math-8 269 — — —Roman-8 2

Symbol set Attribute Font classificationname*1 *2 *3 *4 *5 *6 *7 *8 *9Wingdings 18540 — — — — — — — —Symbol 621 — — — — — — — —ZapfDigbats 460 — — — —

Parent topic: Technical SpecificationsRelated referencesPCL5 Mode FontsPCL6 Mode Fonts325

NoticesCheck these sections for important notices about your product.Note: Epson offers a recycling program for end of life products. Please go to www

sum of the RENs of all devices connected to one line should not exceed five (5.0). To be certain of thenumber of devices that you may connect to your

If your home has specially wired alarm equipment connected to the telephone line, ensure theinstallation of this equipment Model C451E does not disabl

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.Parent topic: NoticesSoftware NoticesOPEN SOURCE SOFTWARE LICENSE1. Th

Related topicsPrinting with the PCL Printer Software - WindowsPrinting with the PostScript (PS3) Printer Software - WindowsInstalling the PostScript (

ifupdown_0.6.4inetutils-ftpd_1.4.2initscripts_2.85libc6_2.3.6libgcc1_4.1.1login_4.0.3module-init-tools-1.60.9net-tools_1.60netbase_4.14procps_3.1.14sy

Net-SNMP licenseThis printer product includes the open source software program "Net-SNMP" which applies the termsand conditions provided by

glibc licenseThis printer product includes the open source software program "glibc" which applies the terms andconditions provided by owner

telnetd licenseThis printer product includes the open source software program "telnetd" which applies the terms andconditions provided by ow

Parent topic: NoticesTrademarksEPSON®, Supplies Central®, and WorkForce®are registered trademarks, Epson ConnectTMis atrademark, and EPSON Exceed Your

Copyright © 1987, 1993, 1994 The Regents of the University of California. All rights reserved.Redistribution and use in source and binary forms, with

LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ONANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT

Default Delay Times for Power Management for Epson ProductsThis product will enter sleep mode after a period of nonuse. The time interval has been set

Loading PaperBefore you print, load paper for the type of printing you will do.Note: Load only plain paper when printing with the PCL or PostScript (P

2. Pull out the paper cassette.3. Slide the edge guides outward.Note: If you are using legal-size paper, squeeze the tab to extend the paper cassette.

4. Load a stack of paper, printable side down, in the cassette as shown.36

5. Slide the edge guides against the paper, but not too tightly.Note: Make sure the paper fits beneath the top edges of the guide, and is not sticking

Caution: To prevent paper feeding problems, make sure you do not load too much paper in thecassette.6. Gently replace the paper cassette.7. Extend the

Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove orinsert the paper cassette during printing.Parent top

Setting the Paper Size and Source - PostScript Printer Software... 54Setting the Paper Size and Source

2. Pull up the rear MP tray.3. Flip the feeder guard forward, then slide the edge guides outward.40

4. Insert paper, glossy or printable side up and short edge first, in the center of the tray. If you areinserting a stack of paper, fan the sheets fir

Note: You can load binder paper with holes in the rear MP tray. The paper must be one of the followingsizes: Letter (8.5 × 11 inches [216 × 279 mm]),

2. Pull up the rear MP tray.3. Flip the feeder guard forward, then slide the edge guides outward.43

4. Insert envelopes, short edge first and with the flap facing down, in the center of the tray.5. Slide the edge guides against the envelopes, but not

Paper Loading CapacityPaper type Loading capacity - paper Loading capacity - rear MPcassette trayPlain paper 250 sheets 80 sheets(Letter (8.5 × 11 inc

Paper type Loading capacity - paper Loading capacity - rear MPcassette trayEpson Premium Presentation Paper — 20 sheetsMatteEpson Premium Presentation

Paper Type Size Part number Sheet countEpson Presentation Paper Matte Letter (8.5 × 11 inches S041062 100[216 × 279 mm])Legal (8.5 × 14 inches S041067

Paper Type Size Part number Sheet countEpson Premium Photo Paper 4 × 6 inches (102 × 152 mm) S041982 40Semi-glossLetter (8.5 × 11 inches S041331 20[21

Setting the Paper Size for Each SourceYou can set the paper size for each paper source using the control panel or your printer software (whenusing the

Changing the Language of the Printer Software Screens - Standard EPSON Printer Software -Windows ...

4. Select the paper source you want to change and press the OK button.5. Select the paper size you loaded and press the OK button.6. Select Paper Size

4. Select the paper size you loaded in each paper source as the Paper Size Loaded. If your paperdoesn't match any of the sizes listed for the rea

8. Close the Printer Settings window.Parent topic: Setting the Paper Size for Each Source - Standard Epson Printer SoftwareSetting the Paper Size for

4. If you want the printer software to warn you if you try to print with the wrong paper size, select thePaper Size Notice checkbox.Note: If you turn

2. Select the Paper Source.3. Select the paper size you loaded in the selected paper source as the Paper Size setting. If yourpaper doesn't match

Setting the Paper Size and Source - PostScript Printer Software - WindowsYou can change the default paper size and source in Windows using the PostScr

4. Click the Advanced button.You see this window:5. Select the paper size you loaded in the selected paper source as the Paper Size.Note: The PostScri

1. Do one of the following:• Mac OS X 10.6/10.7: In the Apple menu or the Dock, select System Preferences. Select Print &Fax or Print & Scan a

3. Select one of the following:• Select Thick Paper and press the OK button to print on heavyweight paper.• Select Dry Time, then choose Long or Longe

3. Carefully lift the product as shown, then gently lower it onto the paper cassette. Make sure theconnectors and pins align correctly.4. Reconnect th

Sizing Printed Images - PostScript Printer Software - Mac OS X ... 123Managing Color - PostScript Printer

1. Do one of the following:• Windows 7: Click and select Devices and Printers. Right-click your printer name and selectPrinting Preferences, then clic

Enabling the Optional Second Paper Cassette - PostScript (PS3) Printer Software -WindowsYou need to enable the optional second paper cassette before y

62

2. Select 1 Cassette Unit as the Lower Cassette Unit setting.3. Click OK.The optional second paper cassette is now enabled.Parent topic: Installing an

2. Select 1 Cassette Unit as the Lower Cassette Unit setting.3. Click OK.The optional second paper cassette is now enabled.Parent topic: Installing an

Placing Originals on the ProductFollow the instructions here to place your original documents or photos on the product.Caution: Do not place anything

Related topicsCopyingScanningFaxingPlacing Originals in the Automatic Document FeederYou can place multi-page original documents in the Automatic Docu

3. Insert the originals into the ADF faceup and top-edge first.4. Slide the ADF edge guide against the originals, but not too tightly.Note: If you are

Parent topic: Placing Originals on the Product68

Related referencesAutomatic Document Feeder (ADF) SpecificationsRelated topicsCopyingScanningFaxing69

Available Scan Settings - Mac OS X Image Capture ... 166Scanning Special Projects...

CopyingSee the information here to copy documents or photos using your product.Note: Copies may not be exactly the same size as your originals.Copying

4. To print more than one copy, press the up or down arrow buttons to select the number (up to 99).5. If you need to adjust the darkness of your copy,

Paper type loaded Paper Type settingEpson Premium Presentation Paper Matte MatteEpson Ultra Premium Presentation Paper MatteEpson High Quality Ink Jet

Copying option Available settings Description2-Sided Copying 1>1-Sided Uses the duplexer and ADF to make 2-sided copies1>2-Sided2>1-Sided2>

Printing From a ComputerBefore printing from your computer, make sure you have set up your product and installed its softwareas described on the Start

1. Open a photo or document for printing.2. Select the print command in your application.Note: You may need to select a print icon on your screen, the

5. Select the size of the paper you loaded as the Document Size setting.Note: You can also select the User Defined setting to create a custom paper si

Related tasksSelecting Double-sided Printing Settings - Standard EPSON Printer Software - WindowsPrinting Your Document or Photo - Standard EPSON Prin

Parent topic: Selecting Basic Print Settings - Standard EPSON Printer Software - WindowsMulti-Page Printing Options - Standard EPSON Printer Software

4. Select the double-sided printing options you want to use.5. Click OK to return to the Main tab.6. Click the Print Density button.You see this windo

Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac OS X ... 208Sending Faxes ...

7. Select the type of document you are printing as the Document Type setting. The softwareautomatically sets the Adjustments options for that document

Print Density Adjustments - Standard EPSON Printer Software - WindowsWhen you select the User-Defined setting, you can select any of the available opt

1. To change the size of your printed document or photo, select the Reduce/Enlarge Documentcheckbox and select one of these sizing options:• Select th

Color ControlsLets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, andDensity, and individual color tones.

Parent topic: Selecting Additional Layout and Print Options - Standard EPSON Printer Software -WindowsAdditional Settings Options - Standard EPSON Pri

2. Place your cursor over one of the Printing Presets to view its list of settings.3. Use any of the available options on the screen to control your p

2. Click OK or Print to start printing.Parent topic: Printing with the Standard Epson Printer Software - WindowsSelecting Default Print Settings - Sta

3. Select the print settings you want to use as defaults in all your Windows programs.4. Click OK.These settings are now the defaults selected for pri

You see the maintenance options:4. Select the language you want to use as the Language setting.5. Click OK to close the printer software window.The pr

3. Do one of the following:• To change how often the software checks for updates, select a setting in the Check every menu.• To disable the automatic

Aligning the Print Head Using the Product Control Panel ... 247Aligning the Print Head Using

Printing with the Standard EPSON Printer Software - Mac OS XYou can print with the standard EPSON printer software using any Mac OS X printing program

Note: The print window may look different, depending on the version of Mac OS X and theapplication you are using.5. Select the Copies and Pages settin

6. Select the page setup options: Paper Size and Orientation.Note: If you do not see these settings in the print window, check for them in your applic

9. Select the type of paper you loaded as the Media Type setting.Note: Check the paper type settings list for details.10. Select the Print Quality set

Paper Source Options - Standard EPSON Printer Software - Mac OS XYou can select any of the available options in the Paper Source menu to print from pa

Print Options - Standard EPSON Printer Software - Mac OS XYou can select any of the print options to customize your print. Some options may be unavail

• To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheetpop-up menu. To arrange the print order of the pages

• To print only selected pages in a multi-page document, select an option from the Pages to Print pop-up menu.• To adjust the order in which pages are

Note: Some options may be pre-selected or unavailable, depending on other settings you have chosenor if you are accessing the product over a network.

3. If necessary, customize the Adjustments settings as instructed on the screen.4. Print a test copy of your double-sided document to test the selecte