Epson PLQ-20M User's Guide Page 80
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Problem Solver 69
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The printer does not print when the computer sends data.
Cause What to do
The printer is paused. Press the Offline button to turn off the
Power light.
The interface cable is not
plugged in securely.
Check that both ends of the cable
between the printer and the computer
are plugged in securely. If the cable is
connected correctly, run a self-test as
described in “Printing a Self-Test” on
page 55.
Your interface cable does not
meet the printer and/or
computer specifications.
Use an interface cable that meets the
requirements of both the printer and
computer. See “Electronic” on page 84
and your computer documentation.
Your software is not properly
set up for your printer.
Select your printer from the Windows
desktop or in your application. If
necessary, install or reinstall the printer
driver software. For details, see Reference
Guide that is included on the User
CD-ROM.
The printer makes noise, but nothing prints or printing stops
abruptly.
Cause What to do
The ribbon has too much slack,
the ribbon has come loose, or
the ribbon cartridge is not
installed properly.
Remove any slack in the ribbon by
turning the ribbon-tightening knob, or
reinstall the ribbon cartridge as
described in the section under
“Replacing the ribbon cartridge” on
page 25.
- User’s Guide 2
- Contents 4
- For Canadian users 9
- DECLARATION of CONFORMITY 10
- Introduction 11
- Setting up the Printer 12
- Assembling the Printer 13
- 4 Setting up the Printer 15
- Connecting the printer 17
- Plugging in the Printer 18
- 8 Setting up the Printer 19
- Safety Instructions 20
- When setting up the printer 21
- When maintaining the printer 23
- When loading paper 24
- When operating the printer 24
- 14 Safety Instructions 25
- ENERGY STAR 26
- 16 Safety Instructions 27
- Paper Handling 28
- 18 Paper Handling 29
- Loading Single Sheets 30
- 20 Paper Handling 31
- 22 Paper Handling 33
- 24 Paper Handling 35
- Chapter 4 36
- Control Panel 44
- 34 Control Panel 45
- Functions auxiliary 47
- Compress Printing Mode 49
- Chapter 6 50
- Default-setting mode 51
- Software 52
- High speed draft 52
- I/F mode 52
- Rear Paper Guide 56
- PR2 Mode Settings 56
- Emulation 57
- Duplicate 60
- Other Emulation Settings 61
- Changing default settings 64
- Printing a Self-Test 66
- Printing Hex Dump 67
- Problem Solver 72
- PR2 mode 73
- ESC/P and IBM PPDS modes 74
- Problems and Solutions 75
- Power supply problems 76
- 66 Problem Solver 77
- Printing position problems 78
- 68 Problem Solver 79
- Problem Solver 69 80
- 70 Problem Solver 81
- The printout is pale 81
- The printout is faint 81
- Problem Solver 71 82
- 72 Problem Solver 83
- Network problems 84
- Clearing Paper Jams 85
- 76 Problem Solver 87
- Chapter 8 88
- Optional products 88
- 78 Options 89
- Product Information 90
- Printer parts 91
- Ribbon cartridge parts 92
- Printer Specifications 93
- Electronic 95
- 86 Product Information 97
- 88 Product Information 99
- Electrical 100
- Environmental 101
- Recordable area 102
- 92 Product Information 103
- DIN/ISO and ISO8484 103
- 94 Product Information 105
- HT-2751-CIZ 106
- 96 Product Information 107
- Character conversion table 108
- 98 Product Information 109
- ANSI and ISO7811 109
- IBM4746 and HT-2751-CIZ 110
- 100 Product Information 111
- Standards and Approvals 113
- 104 Product Information 115
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