Epson GT-10000 User Manual download pdf (Page 66)

4-6

Maintenance and Troubleshooting

R4C345

Rev. C

A5 size CHAP4.FM

10/7/99 Pass 0

Proof Sign-off:

<tantoname> SEI K.Ito M.Fujimori

<leadername> M.Fujimori

<editorname> SEI G.Hildebrand

Interface errors

The interface setup is wrong or the scanner is not properly

connected to the computer.

When this error occurs, check the interface connection and cables

and then push the

RESET

button or turn the scanner off and then

back on again to reset it.

Fatal errors

This type of error indicates one of the following problems:

❏ The fluorescent lamp needs to be replaced.

❏ The transportation lock has not been released.

❏ The scanner is malfunctioning.

Check that the transportation lock has been released and check

any installed options for problems. Next, turn the scanner off and

then back on again. If this does not correct the problem, consult

your dealer.

Option errors

This indicates a problem with installed optional equipment such

as a paper jam in the Automatic Document Feeder, an empty

document feeder, or an open cover.

Check the equipment and correct the cause of the problem.

Operating problems

Problems you may have while using the scanner often involve the

operation of your software and computer. Operation problems

usually occur because of:

❏ Incorrect setup of the interface or cables (see Chapter 1).

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Epson GT-10000 User Manual Page 66