Epson F2000 User Manual download pdf (Page 47)

Troubleshooting 47

The message “EpsonNet Config cannot be used because no

network is installed.” appears when you start EpsonNet Config.

Unable to start EpsonNet Config with Web Browser or Remote

Manager.

The Model Name and IP Address do not appear in the EpsonNet

Config dialog box.

Printing a Network Status Sheet (Large Format Inkjet Printers)

Before you start configuring the network interface, be sure to print a network status sheet

that contains important information such as the current configuration and the MAC address

of the network interface.

To print a network status sheet, see the printer’s User Guide.

Cause What to do

TCP/IP is not installed on the

computer.

Install the TCP/IP protocol.

TCP/IP is installed on the computer,

but its IP address is not set correctly.

Set a correct IP address for the computer.

Cause What to do

You have not set the IP address for

the network interface.

Set the IP address for the network interface using

EpsonNet Config for Windows or Mac OS, or the printer’s

control panel. You can check the IP address on a status

sheet. See the EpsonNet Config User’s Guide.

Cause What to do

If the valid IP address is not set, the

model name and IP address may

not appear.

Set a valid IP address.

Refresh the status by selecting Refresh from the View

menu.

Increase the length of time before a timeout. To do this,

select Options from the Tool menu, and then select

Timeout. Note that doing so can cause EpsonNet Config

to run slower.

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Epson F2000 User Manual Page 47