Epson ActionPC 3000 User Manual

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Summary of Contents

Page 1 - User’s Guide

EPSONUser’s GuideEPA POLLUTION PREVENTER89Printed on recycled paper with 10% post-consumer content

Page 2

Where to Get HelpIf you purchased your computer in the United States orCanada, EPSON provides customer support and servicethrough a network of Authori

Page 3 - Important Safety Instructions

Software ProblemsThe application program does not start.Check that you are following the correct procedure for startingthe program and that it is inst

Page 4 - Importantes instructions de

Printer ProblemsThe printer or scanner does not work at all.Check that the printer or scanner has power and is properlyconnected to the computer. Also

Page 5

Your system may need to operate at the slower processor speedto access the device. Try reducing the processor speed (seeChapter 2).Make sure you insta

Page 6

Controller ProblemsYou see a controller error for the drive controllers or the I/Oport controllers when you start your system.The indicated controller

Page 7 - VGA Drivers

Appendix ASpecificationsCPU and Memory32-bit CPUGreen PCenergy saverSystem speedIntel or Cyrix 486SX, DX, or DX2processor; upgradable to faster, morep

Page 8 - Optional Equipment

MemoryVideo RAMShadow RAMMemoryrelocationCacheMathcoprocessorClock/calendar4MB or 8MB RAM standard on a SIMM;expandable to 64MB using 1MB, 2MB,4MB, 8M

Page 9 - How to Use This Manual

ControllersVideo Cirrus Logic® GD5426 high-speed SVGAlocal bus controller supports resolutionsup to 1280 x 1024 in 16 colors (with 1MB ofVRAM); True C

Page 10 - Where to Get Help

MousePS/ 2 compatible mouse interface built intomain system board; 6-pin mini DINconnectorOption slotsThree full-length and two half-length,16-bit I/O

Page 11 - CompuServe On-line Support

OtherdevicesHalf-height tape drive, CD-ROM, opticaldrive, or other storage device; 5¼-inch or3½-inch wide with mounting framesKeyboardDetachable, two-

Page 12 - Contents

Power SupplyTypeInput rangesMaximumoutputsFrequencyCables200 Watt, UL/ TUV/ CSA listed, fan-cooled90 to 130 VAC or 180 to 260 VAC;switch-selectable fo

Page 13 -

If you need help with any software application program youare using, see the documentation that came with that programfor technical support informatio

Page 14 - Appendix A Specifications

Video Resolutions and ColorsSpecifications A-7

Page 15

Hard Disk Drive TypesThis computer comes with a hard disk auto-sensing feature.When you press Enter with the cursor positioned on theAutotype Fixed Di

Page 16 - Chapter 1

Hard disk drive types (continued)*Actual formatted size may be slightly different than size on drive label; youcannot change thisvalue.Specifications

Page 17

Drive Option lnformationHard disk drive options for high-capacity, 1-inch IDE drives*Select 1 or none for the precomp value. If neither of these optio

Page 18

IDE hard disk drive jumpersettings*CS(cable selection) can be jumpered for any configuration. When CSisused, the drive is a master if pin 28 isgrounde

Page 19 - Connecting System Components

Tested Operating EnvironmentsAlthough your system will run most software applications,the following operating environments have been tested forcompati

Page 20 - Connecting the Power Cord

Hardware InterruptsIRQ no. FunctionIRQ0Timer outputIRQ1KeyboardIRQ2Cascade from IRQ controller 2IRQ3Serial port 2IRQ4Serial port 1IRQ5Parallel port 2I

Page 21 - &.I.~

System Memory MapMemory addressrange Usage000000h to 09FFFFh 640KB base memory0A0000h to 0BFFFFh 128KB video memory0C0000h to 0C7FFFh 32KB video ROM B

Page 22 - Running the SETUP Program

System I/O address map (continued)Specifications A-15

Page 23 - Starting the SETUP Program

Connector Pin AssignmentsParallelport connectorpin assignments (CN5)Pin12345689SignalStrobeData 0Data 1Data 2Data 3Data 4Data 5Data 6Data 7Pin10111213

Page 24 - EGA/VGA

ContentsIntroductionVideo...2Energy Savings...3VGA Drivers...3O

Page 25 - The Fixed Disk Setup Option

GlossaryA batch file that MS-DOS executes automatically each time youturn on or reset the computer. This file contains startupcommands that tell the c

Page 26 - Defining your own drive type

DriverA program that controls a specific piece of equipment in thesystem. Examples of drivers include expanded memorymanagers, display drivers, printe

Page 27 - Configuring memory shadow

MicroprocessorSee CPU.ParallelA way of organizing communications between two pieces ofcomputer equipment, in which the signals that make up eachcharac

Page 28 - Setting the Boot Options

SerialA way of organizing communications between two pieces ofcomputer equipment in which the signals that make up eachcharacter are sent sequentially

Page 29 - Disabling the SETUP prompt

IndexAAC power inlet, 1-4 -5, 5-3Advanced Chipset Control option,1-13Advanced System Setup option,1-11-13Altitude, A-6Application programscompatibilit

Page 30 - Enter. You can define

Connector pin assignments, A-16Contrast, 1-6, 5-6Controllersdiskette drive, A-3hard disk drive, 3-6, A-3I/O port problems, 5-14parallel port, A-3seria

Page 31 - IS option

External cache, Intro-1, Intro-4,3-20 -23, 5-14, A-2FFaceplateremoving, 4-17replacing, 4-22Fixed Disk Setup option, 1-10 -11Fixed Disk Timeout option,

Page 32

JMJumpersbattery, 3-7cache, 3-8, 3-22changing settings, 3-6-9diskette drive, 3-6game port, 3-6hard disk drive, 3-6, 4-4, 5-8, A-11main system board, 3

Page 33 - Using the Green PC Features

Mousedriver, 5-5port, Intro-1, 1-4, 5-5, A-4PSI 2 compatible, Intro-1, A-4 -5specifications, A-4 -5NNetWare, A-12Network card, Intro-2Num lock, 5-5Num

Page 34 - Exiting SETUP

Printerchecking connections, 5-12drivers, 5-12problems, 5-12turning off, 1-6turning on, 1-5Processorjumpers, 3-7, 3-26replacing, 3-24 -26socket, 3-23s

Page 35 - A:\READMEP

Chapter 2Using Your ComputerWorking Comfortably2-1...Stopping a Command or Program...2-2Resetting the Computer2-3...Using E

Page 36 - Working Comfortably

SETUP program (continued)system summary, 1-14, 1-19user-defined, 1-11virus protection, 1-16 -17, A-5when to run, 1-7Shadow RAM, Intro-1 -2, 1-12, A-2,

Page 37 - Stopping a Command or Program

Video memoryadding, Intro-1 -2, 3-18 -19DIP chips, 3-18-19, A-2supported resolutions, Intro-1 -2,A-3, A-7type, 3-18, A-2Virus protection options, 1-16

Page 38 - Resetting the Computer

Removing a Hard Disk Drive From the Mounting Bracket...Installing a Drive in an External Drive Bay...Attachi

Page 39 - Using Your Green PC Features

Environmental Requirements...Video Resolutions and Colors...Hard Disk Drive Types...Dri

Page 40 - Changing the Processor Speed

Chapter 1Setting Up Your SystemThis chapter briefly describes how to set up your computer. Itincludes the following information:0 Unpacking your compu

Page 41 - 2-6 Using Your Computer

If you purchased any optional equipment that goes inside thecomputer-such as option cards, memory modules, ordrives-you should install these devices b

Page 42 - Chapter 3

CautionBefore you turn on the power to your system, make sure thevoltage selector is set to the appropriate setting for theelectrical power source in

Page 43 - Removing the Cover

Connecting System ComponentsUse the following illustration to locate the ports on the back ofyour system as you connect the keyboard, monitor, printer

Page 44

IMPORTANT NOTlCEDISCLAIMER OF WARRANTYEpson America makes no representations or warranties, either express or implied, by orwith respect to anything i

Page 45 - Replacing the Cover

Connecting the Power CordFollow these steps to connect the power cord:1.Plug the power cord into the power inlet on the back panelof the computer.WARN

Page 46

Then turn on the computer by pressing the power buttonlocated on the right side of the front panel, as shown below.“-rd diskspeed light,,apowerlight -

Page 47 - Changing the Jumper Settings

Running the SETUP ProgramBe sure to run SETUP the first time you use your computer, soyou can verify or update the configuration information. Youalso

Page 48 - Function J14 J15

Starting the SETUP ProgramWhen you start your computer, it performs some power-ondiagnostics. During these diagnostics, you may see thefollowing messa

Page 49 - Setting the Jumpers

SETUP function keys (continued)KeyFunctionF5 or-F6 or + orSpacebarF9Selects the previousvalueSelects the next valueLoads the factory default values fo

Page 50 - Installing Memory Modules

If you connected a monitor that doesn’t support VGA to avideo adapter card installed in your system, select either theCGA 80 X 25 or the Monochrome op

Page 51

If you are using an older drive or a preformatted drive, it maynot support the auto-sensing feature. If you press Enter whenthe Autotype Fixed Disk op

Page 52 - Inserting SIMMs

Configuring cache memoryThe system can configure your Memory Cache options or youcan manually set them. If you installed external cache, enablingcache

Page 53 - Removing SIMMs

Configuring chipset registersThe system can set your Advanced Chipset Controloptions or you can manually change the values in the chipsetregisters. Se

Page 54

Setting the floppy seek optionIf you set the Disk drive boot sequence option toC: only, you can disable the Floppy seek option so thesystem does not t

Page 55 - Installing an Option Card

Important Safety InstructionsRead all of these instructions and save them for later reference. Followall warnings and instructions marked on the compu

Page 56

The System Security and Anti-Virus OptionsWhen you select the Security and Anti-Virus optionfrom the Main Menu, you see the System Security andAnti-Vi

Page 57

4. Press the spacebar. The Supervisor Password IS optionis now set to Enabled.To set a User password, select the Set User Passwordoption and follow th

Page 58 - Removing an Option Card

If you select Supervisor for this option, you can access thediskette drives only if you enter the Supervisor password whenyou start your system. Someo

Page 59 - Adding Video Memory

Using the Green PC FeaturesThe Green PC options allow you to define how theenergy-saving features of this Energy Star compliant systemwill work for yo

Page 60

The System Summary OptionWhen you select the System Summary option from the MainMenu, the SETUP program displays a summary of theconfiguration setting

Page 61 - Installing External Cache

Post-SETUP ProceduresAfter you run SETUP for the first time, you may need to installthe operating system if your computer is not preconfigured.See you

Page 62

Chapter 2Using Your ComputerThis chapter briefly describes the following operations:0 Working comfortably0Stopping a command or program0 Resetting the

Page 63

If you use a copy stand, keep it at the same eye level asyour screen. This reduces eye and neck strain. Also, restyour eyes occasionally by closing th

Page 64 - Upgrading the Microprocessor

Resetting the ComputerOccasionally, you may want to clear the computer’s memorywithout turning it off. You can do this by resetting thecomputer.For ex

Page 65 - Replacing the Processor Chip

Using Energy WiselyBy purchasing this low-power, Energy Star compliantcomputer, you join a growing number of users concerned aboutconserving energy. H

Page 66

Importantes instructions de s&wit6Lire attentivement les instructions suivantes et les conserver pour lesconsulter en cas de besoin. Observer soig

Page 67 - Post-installation Procedures

NoteSome hard disk drives do not support a low-power standbymode. Also, the delay caused by the hard disk drivereturning to active mode may cause erro

Page 68 - Chapter 4

NoteYou can use the commands listed above while you arerunning a program. However, if the program uses one ofthese commands for another function, you

Page 69

Chapter 3InstaIling and Removing OptionsYou can enhance the performance of your computer by addingoptional equipment such as memory modules, option ca

Page 70

Removing the CoverYou need to remove the computer’s cover to install any of theoptions described in this chapter or to install or remove a diskdrive (

Page 71

6.Grasping the sides of the cover, lift it up at an angle and pullit off, as shown below.7.Set the cover aside.8.Ground yourself to the computer by to

Page 72 - Removing the Mounting Fames

Replacing the CoverWhen you are ready to replace the computer’s cover, followthese steps:1.Make sure all the internal components are installed properl

Page 73

Locating the Internal ComponentsAs you follow the instructions in this chapter, refer to thefollowing illustration to locate the major components on y

Page 74

Changing the Jumper SettingsThe jumpers on the main system board control certainfunctions and are preset at the factory to default positions;however,

Page 75

Miscellaneous jumper settings (continued)Discharges CMOS memory (this resets the SETUP values to* Factory setting** Jumpers JB and JE must be set to t

Page 76 - Connecting the Drive Cables

NoteTo use an external display adapter in an expansion slot, youmust disable the built-in VGA adapter.External cache size jumpersettings7,tIIJ251 J26O

Page 77

lntroductionYour EPSON® computer provides powerful systemperformance and offers a wide range of enhancement optionsSystem features include:0Choice of

Page 78

4.Replace any option cards you removed; see page 3-14.Installing Memory ModulesYour computer comes with 4MB or 8MB of memory onmemory modules-also cal

Page 79

SIMM configurations (continued)Before you install SIMMs, check the following guidelines toensure that they will work properly:0Use only tin-plated, 72

Page 80

0Your SIMM sockets may not look exactly like the ones inthe illustrations. If you’re not sure how to install SIMMs,contact the EPSON Connection and as

Page 81

4.Push the SIMM into the socket until it is seated firmly in theslot. Then tilt it upright, as shown below, guiding the holeat each end of the SIMM ov

Page 82

2.Use your fingers or a small screwdriver to carefully pullaway the tabs that secure the SIMM at each end, as shownbelow. As you pull away the tabs, t

Page 83

Installing an Option CardThis section explains how to install option cards in yourcomputer. Your computer has five 16-bit, ISA slots: three full-lengt

Page 84 - Installing the Drive

Installing a Card in a Full-length SlotFollow these steps to install an option card in one of thefull-length slots:1.Remove the retaining screw securi

Page 85

4.Secure the end of the card to the computer with the retainingscrew.Installing a Card in a Half-length SotFollow these instructions to install a card

Page 86

3.Hold the card along the top corners with the componentsfacing down and guide it into the slot.Once the connectors reach the slot, push the card in f

Page 87

Adding Video MemoryYour computer comes with 512KB or 1MB of video memory. Ifyou have 512KB, you can increase your video memory to 1MBby installing fou

Page 88

Five 16-bit, ISA-compatible option slots: three full-length,and two half-lengthSpace for up to four mass storage devices (three externallyaccessible a

Page 89

Locate the video memory sockets on the main system board,shown on page 3-5.If there is an option card in your way, remove it. See page3-17 for instruc

Page 90

Gently press the chip halfway into the socket (to make sureit is correctly aligned). If the chip does not go in smoothly,remove it and try again.When

Page 91 - TYPE C:\AUTOEXEC.BAT and

For the cache memory to work properly, you must install chipsin the following configuration (each bank contains four cachememory sockets):Cache memory

Page 92 - The Computer Will Not Start

3.4.5.6.7.8.Remove the cache chips from their package and inspectthem. The pins should point inward at slightly less than a90° angle.If any of the pin

Page 93 - The Computer Does Not Respond

9.Replace any option cards you removed. See page 3-14.10. Run SETUP to enable the External Cache option andcheck that the System shadow and Video shad

Page 94 - Keyboard Problems

Note that your microprocessor socket may not look exactly likethe one illustrated here. If you’re not sure how to install yournew processor, contact t

Page 95 - Monitor Problems

5.Remove the replacement chip from its package and inspectthe pins. If they are bent, do not install the processor chip.Contact your vendor for a new

Page 96 - Diskette Problems

8.Secure the processor chip by pressing the ZIF handle back tothe closed position.9.Check the settings ofjumpers J11 and J13 to be sure they arecorrec

Page 97 - Hard Disk Drive Problems

Chapter 4Installing and Removing DrivesThis chapter describes how to install and remove optionaldrives in your computer. You can use these instruction

Page 98

Some of the steps in this chapter may not apply for the driveyou are installing. See the documentation that came with yourdrive for more information.R

Page 99 - Password Problems

Energy SavingsIn standard configurations, this computer complies with theUnited States Environmental Protection Agency’s Energy StarProgram, which pro

Page 100 - Software Problems

2.Remove the screws securing the bracket to the drive bay andbrace.braceP /3.Slide the bracket away from the front of the computer and liftit out.lnst

Page 101 - Option Card Problems

This section includes steps for the following procedures:0Removing the mounting frames from the hard disk drive(if necessary)0Installing the hard disk

Page 102 - Memory Module Problems

Removing the Mounting FamesIf there are mounting frames attached to your hard disk drive,remove them before you install the drive. Follow these steps:

Page 103 - External Cache Problems

NoteBefore you install the hard disk drive, turn it over so you cansee the circuit board, as shown below. Locate the side of thedrive connector contai

Page 104 - Appendix A

2.Align the holes in the drive with the oval-shaped holes in thebracket.3.Secure the drive with two or four screws, depending on thelocation of the ho

Page 105

Replacing the Bracket in the ComputerFollow these steps to replace the bracket in your computer:1.Lower the bracket with the drives into the mounting

Page 106 - Controllers

Connecting the Drive CablesAfter you replace the bracket, you need to connect the cablesfor both the hard disk drive and the diskette drive. This sect

Page 107 - Hard disk

2.Locate the hard disk drive connector on the system boardusing the illustration below.3.Position the system board connector end of the cable so thatt

Page 108 - Physical Characteristics

Connecting the ribbon and power cables to the driveFollow the steps below to connect the hard disk drive ribboncable and a power supply cable to the d

Page 109 - Frequency

4.Make sure the holes in the cable connector fit over all thepins; then push in the connector.5.Locate one of the power supply cables that lead from t

Page 110 - Video Resolutions and Colors

Optional EquipmentYou can easily upgrade your computer by installing additionalmemory and a wide variety of options, as described inChapters 3 and 4.M

Page 111 - Hard Disk Drive Types

Reconnecting the Cables to the Diskette DriveRefer to the illustration below while you follow these steps:pinred wire red wire1.Locate the connector o

Page 112 - Specifications A-9

Removing a Hard Disk Drive From the MountingBracketFollow these steps if you need to remove the hard disk drivefrom the bracket:4.5.Disconnect the cab

Page 113 - Drive Option lnformation

Installing a Drive in an External Drive BayYour system comes with two externally accessible drive bays.You can use these bays to install any of the fo

Page 114 - Options Available from EPSON

Attaching Mounting Fames to the DriveIf you are installing a 3½-inch wide drive, you need to attachmounting frames to the drive. If you are installing

Page 115 - DMA Assignments

Installing the DriveFollow these steps to install a drive in the upper or lowerexternal drive bay:1.Remove the faceplate from the drive bay by pushing

Page 116 - Hardware Interrupts

2.Slide the drive through the slot into the bay until it is flushwith the front of the computer.3.Align the slots at the side of the drive bay with th

Page 117 - System l/O Address Map

Connecting the Drive and Power CablesIf you are installing a diskette or tape drive, follow all the stepsbelow. If you are installing a hard disk driv

Page 118 - Specifications A-15

If you are installing a 3.5-inch diskette drive with a headerconnector, see page 4-13 for instructions on connecting thecable.3.Locate one of the powe

Page 119 - Connector Pin Assignments

5.If you installed a hard disk drive in one of the external bays,replace the faceplate. Insert one side of the plate, thengently press on the other si

Page 120 - Glossary

4.Reach behind the drive and gently push it to the front of thebay; then pull it out of the slot.5.Once you have removed the drive, replace the facepl

Page 121

How to Use This ManualYou do not have to read everything in this manual; check thefollowing chapter summaries.Chapter 1 provides simple instructions f

Page 122

Chapter 5TroubleshootingIf you have any problems as you set up and use yourcomputer, refer to this chapter. You can correct most problemsby adjusting

Page 123

Use these guidelines to locate information about your system :Serial number:Look on the back panel of thecomputer to find the serial number.System BIO

Page 124

The Computer Will Not StartThe power light is on, but the computer does not start.Make sure the boot options in SETUP are set to access drive A.Then p

Page 125

You may have installed a SIMM incorrectly. If the systemdoesn’t detect memory, it won’t start. Check that your SIMM(s)are securely installed in their

Page 126

Keyboard ProblemsThe screen displaysa keyboard error message when youturn on or reset the computer.Make sure the keyboard is securely connected to the

Page 127

Monitor ProblemsThere is no display on the screen.Check that the monitor’s power switch is on and that its powerlight is on.Also, the computer may be

Page 128

If the light still does not come on, check the electrical outlet forpower. Turn off your monitor and unplug it from the outlet.Then plug a lamp into t

Page 129

Something is wrong with the data in the filesIf you are using MS-DOS, run CHKDSK to repair the files. Youmay also be able to use special utilities or

Page 130

You see a hard disk drive error when you start your system.Run SETUP and check that your system is auto-sensing thecorrect drive type. If auto-sensing

Page 131

You have been using your hard disk drive successfully forsome time but notice a reduction in performance.The data on the disk may have become fragment

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