Epson COLOR 850 User Manual download pdf (Page 148)

Chapter 9

Troubleshooting

Proof Sign-off:

Ohtera _______

James _______

Diagnosing the Problem . . . . . . . . . . . . . . . . . . . . . . 9-2

Error indicators . . . . . . . . . . . . . . . . . . . . . . . . . 9-2

Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4

Self testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5

Hex dump mode . . . . . . . . . . . . . . . . . . . . . . . . 9-7

Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . 9-8

Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . 9-8

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-9

Paper handling . . . . . . . . . . . . . . . . . . . . . . . . . 9-16

Printing quality . . . . . . . . . . . . . . . . . . . . . . . . . 9-19

Increasing the Print Speed . . . . . . . . . . . . . . . . . . . . . 9-27

Using Speed & Progress (for Windows 95 only) . . . . . . 9-29

Cleaning the Print Heads . . . . . . . . . . . . . . . . . . . . . . 9-32

Aligning the Print Heads . . . . . . . . . . . . . . . . . . . . . . 9-36

Ink Cartridge Problems . . . . . . . . . . . . . . . . . . . . . . . 9-37

Uninstalling Printer Software (for Windows 95 only) . . . . . 9-39

Contacting Customer Support . . . . . . . . . . . . . . . . . . . 9-40

For United Kingdom and the Republic of Ireland users . . 9-40

For Australian users . . . . . . . . . . . . . . . . . . . . . . 9-43

For Singapore users . . . . . . . . . . . . . . . . . . . . . . . 9-45

For Hong Kong users . . . . . . . . . . . . . . . . . . . . . . 9-45

For Philippines users . . . . . . . . . . . . . . . . . . . . . . 9-46

Troubleshooting

Easter10 Ref. Guide

Rev.C

A5 size Chapter 9

1-07-98 DR, pass 2

Troubleshooting

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Epson COLOR 850 User Manual Page 148