Epson WorkForce WF-2660 User's Guide Page 285
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Parent topic: When to Uninstall Your Product Software
Where to Get Help
If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for solutions to
common problems. You can download drivers and documentation, get FAQs and troubleshooting
advice, or e-mail Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
• Product name
• Product serial number (located on a label on the product)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer configuration
• Description of the problem
Then call:
• U.S.: (562) 276-4382, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific
Time, Saturday
• Canada: (905) 709-3839, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM,
Pacific Time, Saturday
Days and hours of support are subject to change without notice. Toll or long distance charges may
apply.
Purchase Supplies and Accessories
You can purchase genuine Epson ink and paper at Epson Supplies Central at epson.com/ink3 (U.S.
sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller.
To find the nearest one, call 800-GO-EPSON (800-463-7766).
Parent topic: Solving Problems
285
- WF-2660 User's Guide 1
- Contents 3
- Product Basics 14
- Product Parts Locations 20
- Product Parts - Top and Front 21
- 1 Document cover 22
- 2 Scanner glass 22
- 3 Control panel 22
- Product Parts - Paper Path 23
- Product Parts - Inside 24
- Product Parts - Back 25
- Changing the Eco Settings 26
- Using Epson Email Print 29
- Using Epson Remote Print 30
- Using Epson Scan to Cloud 30
- Using AirPrint 31
- Using Google Cloud Print 31
- Wi-Fi or Wired Networking 35
- Wi-Fi Direct Mode Setup 38
- Enabling Wi-Fi Direct Mode 39
- Wi-Fi Protected Setup (WPS) 41
- Disabling Wi-Fi Features 47
- Loading Paper 49
- Paper Loading Capacity 62
- Available Epson Papers 63
- Related topics 77
- Copying Documents or Photos 78
- Paper Size Settings - Copying 79
- Copying Options 80
- Printing from a Computer 82
- More Options tab 95
- Printing with OS X 103
- Managing Color - OS X 112
- Scanning 119
- Parent topic: Starting a Scan 122
- Related tasks 122
- Selecting Epson Scan Settings 125
- Scanning in Office Mode 126
- You see this window: 127
- Scanning in Professional Mode 133
- Image Preview Guidelines 144
- Scan Resolution Guidelines 144
- Selecting Scan File Settings 146
- DSL connection 154
- 1 Telephone wall jack 154
- 2 DSL filter 154
- 3 DSL modem 154
- ISDN connection 155
- 1 ISDN wall jack 155
- Setting Up Fax Features 158
- Sending Faxes 190
- Receiving Faxes 200
- Receiving Faxes Automatically 201
- Receiving Faxes Manually 201
- Receiving a Fax by Polling 201
- Parent topic: Faxing 203
- Replacing Ink Cartridges 204
- Purchase Epson Ink Cartridges 209
- 2. Lift up the scanner unit 211
- Adjusting Print Quality 217
- You see a window like this: 221
- 4. Click Print 221
- Print Head Cleaning 223
- Print Head Alignment 227
- Cleaning the Paper Guide 231
- Cleaning Your Product 233
- Transporting Your Product 235
- Solving Problems 238
- Product Status Messages 239
- Running a Product Check 240
- Solving Setup Problems 243
- Solving Network Problems 244
- Cannot Print Over a Network 247
- Cannot Scan Over a Network 248
- Solving Copying Problems 249
- Solving Paper Problems 250
- 6. Reattach the duplexer 256
- 7. Close the document cover 260
- Paper Ejection Problems 262
- Nothing Prints 263
- Printing is Slow 264
- Inverted Image 266
- Too Many Copies Print 266
- Blank Pages Print 267
- Incorrect Margins on Printout 267
- Incorrect Characters Print 268
- Slanted Printout 270
- Blurry or Smeared Printout 271
- Grainy Printout 273
- Incorrect Colors 274
- Solving Scanning Problems 275
- Cannot Start Epson Scan 276
- Image is Distorted or Blurry 278
- Image is Too Dark 279
- Solving Faxing Problems 281
- Where to Get Help 285
- Technical Specifications 286
- OS X System Requirements 287
- Scanning Specifications 287
- Fax Specifications 288
- Paper Specifications 289
- Printable Area Specifications 290
- Ink Cartridge Specifications 291
- Dimension Specifications 292
- Electrical Specifications 292
- Environmental Specifications 293
- Interface Specifications 293
- Important Safety Instructions 296
- FCC Compliance Statement 300
- Software Notice 302
- Trademarks 303
- Copyright Notice 303
- Copyright Attribution 305
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