Epson XP-710 User's Guide Page 190
- Page / 215
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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❏ Make sure you have selected either Office Mode or Professional Mode in Epson Scan.
❏ Make sure your cables are securely connected to the product and a working electrical outlet.
Using the button
Note:
Depending on the product, the scanning function may not be available when using the button.
❏ Check if you have assigned a program to the button.
& “Starting Epson Event Manager” on page 92
❏ Make sure Epson Scan and Epson Event Manager are installed correctly.
❏ If you have clicked the Keep Blocking button in the Windows Security Alert window during or after installation of
the Epson Software, unblock Epson Event Manager.
& “How to unblock Epson Event Manager” on page 190
How to unblock Epson Event Manager
A
Click Start or the start button, and then point to Control Panel.
For Windows 8:
Select Desktop, Settings charm, and Control Panel.
B
Do one of the following.
❏ Windows 8 and Windows 7:
Select System and Security.
❏ Windows Vista:
Select Security.
❏ Windows XP:
Select Security Center.
C
Do one of the following.
❏ Windows 8, Windows 7 and Windows Vista:
Select Allow a program through Windows Firewall.
❏ Windows XP:
Select Windows Firewall.
D
Do one of the following.
❏ Windows 8 and Windows 7:
Confirm that the check box for EEventManager Application is selected in the Allowed programs and
features list.
User’s Guide
Troubleshooting for Scanning
190
- User’s Guide 1
- Copyright and Trademarks 2
- Contents 4
- Where to Find Information 8
- Caution, Important and Note 8
- Operating System Versions 8
- Using Epson Connect Service 9
- Safety Instructions 10
- Setting up/using the product 11
- Using memory cards 12
- Restrictions on Copying 13
- Important Instructions 14
- Getting to Know Your Product 15
- Product Parts 16
- Guide to the Control Panel 19
- Button and LCD 20
- Using the LCD screen 21
- About Auto Selection Mode 22
- Paper and Media Handling 23
- Loading Paper 27
- Into the paper cassette 2 29
- Pull out the paper cassette 30
- Open the front cover 33
- Remove the paper cassette 1 33
- Into the rear paper feed slot 34
- Loading a CD/DVD 36
- Inserting a Memory Card 38
- Placing Originals 39
- Scanner glass 42
- Placing a CD 43
- Placing photos 43
- Placing a book 44
- Copying Documents 45
- Layout copying 46
- Copy Mode Menu List 47
- Compatibility PictBridge 50
- File Format JPEG 50
- Image Size 50
- Print photos mode menu list 51
- From Windows applications 52
- From the desktop 52
- Basic Printing 53
- Canceling Printing 57
- Other Options 59
- Notice for CD/DVD printing 60
- Starting Epson Print CD 61
- 2-sided printing 62
- Product settings for Windows 63
- Fit to page printing 64
- Pages per sheet printing 65
- Setup for Windows 66
- Setup for Mac OS X 69
- Scanning 70
- Click Preview 71
- Click Scan 71
- Image Adjustment Features 72
- Scan mode menu list 75
- Scanning in Full Auto Mode 75
- Scanning in Home Mode 77
- Scanning in Office Mode 79
- Scanning in Professional Mode 81
- Selecting a preview mode 83
- Creating a marquee 84
- Adjusting a marquee 84
- Various Types of Scanning 85
- Scanning a Photo 90
- Software Information 91
- Starting Epson Event Manager 92
- Introducing FAX Utility 93
- Connecting to a Phone Line 93
- Connecting to DSL 95
- Setting the line type 96
- Setting Up Fax Features 97
- Setting up group dial entries 98
- Creating header information 99
- Sending Faxes 101
- Sending faxes by broadcasting 102
- Receiving Faxes 105
- Receiving faxes manually 106
- Receive a fax by polling 107
- Printing Reports 108
- Fax Mode Menu List 108
- More Functions 109
- User’s Guide 110
- Printing origami envelopes 111
- More Functions mode menu list 112
- Menu List of Control Panel 113
- Print Photos Mode 114
- XP-610 Series 115
- Scan Mode 117
- Fax Mode 118
- More Functions Mode 119
- Wi-Fi Setup Mode 124
- Setup Mode 124
- Setup Mode - Fax Settings 129
- Help Mode 131
- Quiet Mode 132
- Ink Cartridge Information 133
- Replacing Ink Cartridges 134
- Ink Cartridge Specifications 135
- For Windows 136
- For Mac OS X 137
- Using the control panel 138
- Windows Only) 142
- Replacing an ink cartridge 142
- Cleaning the Print Head 148
- Aligning the Print Head 150
- Saving Power 153
- Quieter Printer Operations 154
- Cleaning the Product 156
- Transporting the Product 158
- Important: 159
- Uninstalling Your Software 161
- Computer 164
- Error Indicators 167
- Diagnosing the Problem 169
- Paper Jams 172
- Reattach the rear cover 173
- Preventing paper jams 177
- Print Quality Help 178
- Horizontal banding 179
- Incorrect or missing colors 180
- Blurry or smeared print 180
- Incorrect margins 181
- Printout has a slight slant 182
- Inverted image 182
- Printing is too slow 183
- Not Inserted Correctly 184
- The Product Does Not Print 185
- Only the power light is on 186
- Troubleshooting for Scanning 189
- Using the button 190
- Problems When Feeding Paper 191
- Problems With Scanning Time 191
- Problems With Scanned Images 192
- Cannot scan the area you want 193
- Troubleshooting for Faxing 195
- Quality problems (receiving) 196
- Incorrect time 196
- Product Information 197
- Single sheets: 198
- Printable area 199
- Minimum margin 200
- Scanner specifications 201
- Fax specifications 201
- Memory card 202
- Mechanical 203
- XP-710 Series 204
- XP-810 Series 204
- Electrical 205
- Environmental 206
- Standards and approvals 206
- Interface 207
- External USB device 207
- Where To Get Help 209
- Help for Users in Europe 210
- Help for Users in Australia 210
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