Epson XP-820 User's Guide Page 330
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- Table of contents
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Product Does Not Appear in OS X Printer Window
If your product does not appear in the OS X printer window, try these solutions:
• Turn your product off, wait 30 seconds, then turn it back on again.
• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your
product's LCD is not lit, make sure you select one of the WPS options from the product control panel
within 2 minutes of pressing the WPS button on your router.
• If you are connecting the product wirelessly via EpsonNet Setup and the Wi-Fi icon does not appear lit
on your LCD screen, make sure your product software was installed correctly. If necessary, reinstall
your software.
Parent topic: Solving Network Problems
Related tasks
Uninstalling Product Software - OS X
Cannot Print Over a Network
If you cannot print over a network, try these solutions:
• Make sure that your product is turned on.
• Make sure you install your product's network software as described in your product documentation.
• Print a network status sheet and verify that the network settings are correct. If the network status is
Disconnected, check any cable connections and turn your product off and then on again.
• If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your
network does not assign IP addresses using DHCP, set the IP address manually.
• Make sure your computer and product are both using the same wireless network.
• If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place
your product closer to your router or access point.
Note: Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal
object, such as a filing cabinet.
• Check to see if your wireless router or access point has an enabled Privacy Separator function that is
preventing printing from a device over the network. See your router or access point documentation for
instructions on disabling the Privacy Separator function.
330
- XP-820 User's Guide 1
- Contents 3
- Product Basics 16
- Using the LCD Screen 17
- Changing LCD Screen Language 18
- Turning On Quiet Mode 21
- Product Parts Locations 22
- Product Parts - Front 23
- Product Parts - Top 24
- Product Parts - Inside 26
- Product Parts - Back 27
- The Sleep Timer 28
- Using Epson Email Print 32
- Using Epson Remote Print 33
- Using Epson Scan to Cloud 33
- Using AirPrint 34
- Using Google Cloud Print 34
- Wi-Fi or Wired Networking 37
- Wi-Fi Direct Mode Setup 41
- Enabling Wi-Fi Direct Mode 42
- You see this screen: 43
- 5. Select Connection Setup 43
- Wi-Fi Protected Setup (WPS) 45
- Wired Network Setup 47
- Disabling Wi-Fi Features 50
- 6. Do one of the following: 62
- Loading Envelopes 64
- Printing on Thick Paper 69
- Paper Loading Capacity 70
- Available Epson Papers 71
- Paper or Media Type Settings 74
- Envelopes Envelope 75
- Parent topic: Loading Paper 75
- Copying Documents or Photos 81
- Paper Type Settings - Copying 82
- Paper Size Settings - Copying 83
- Copying Options 83
- Copying and Restoring Photos 86
- Printing from a Computer 88
- 2. Select Printer Settings 102
- 3. Click the Maintenance tab 102
- Printing with OS X 109
- Managing Color - OS X 119
- Scanning 126
- Parent topic: Starting a Scan 131
- Related tasks 131
- Selecting Epson Scan Settings 134
- Selecting the Scan Mode 135
- Scanning in Office Mode 135
- You see this window: 136
- Scanning in Home Mode 141
- Scanning in Professional Mode 150
- Image Preview Guidelines 163
- Scan Resolution Guidelines 163
- Selecting Scan File Settings 165
- Scanning Special Projects 169
- Scanning to a PDF File 186
- 9. Click OK 187
- Setting Up Fax Features 193
- Sending Faxes 223
- Receiving Faxes 237
- Receiving Faxes Manually 239
- Inserting a Memory Card 240
- Memory Card Types 241
- Printing from a Memory Card 242
- Viewing and Printing Photos 243
- Printing Photo Greeting Cards 250
- Printing from a Camera 255
- 4. Select Print Settings 256
- Printing Coloring Book Pages 264
- Printing Calendar Pages 270
- Related topics 271
- Loading Paper 271
- Printing on CDs/DVDs 272
- Removing a Printed CD/DVD 275
- Copying onto a CD/DVD 277
- Replacing Ink Cartridges 287
- Purchase Epson Ink Cartridges 292
- 3. Lift up the scanner unit 294
- Adjusting Print Quality 302
- Print Head Cleaning 306
- Print Head Alignment 310
- Cleaning the Paper Path 314
- Cleaning Your Product 315
- 6. Close the ADF cover 316
- 7. Open the document cover 316
- Transporting Your Product 319
- Solving Problems 321
- Product Status Messages 322
- Running a Product Check 323
- Solving Setup Problems 326
- Solving Network Problems 327
- Cannot Print Over a Network 330
- Cannot Scan Over a Network 331
- Solving Copying Problems 332
- Solving Paper Problems 333
- Paper Feeding Problems 334
- 8. Open the ADF as shown 341
- Paper Ejection Problems 342
- Nothing Prints 343
- Printing is Slow 345
- Inverted Image 347
- Too Many Copies Print 347
- Blank Pages Print 347
- Incorrect Margins on Printout 348
- Incorrect Characters Print 349
- Slanted Printout 350
- Blurry or Smeared Printout 351
- Grainy Printout 353
- Incorrect Colors 354
- Solving Scanning Problems 355
- Cannot Start Epson Scan 356
- Image is Distorted or Blurry 358
- Image is Too Dark 359
- Solving Memory Card Problems 361
- Solving Faxing Problems 362
- Cannot Send or Receive Faxes 363
- Where to Get Help 366
- Technical Specifications 368
- OS X System Requirements 369
- Scanning Specifications 369
- Fax Specifications 370
- Paper Specifications 371
- Printable Area Specifications 372
- Ink Cartridge Specifications 373
- Memory Card Specifications 374
- Dimension Specifications 375
- Electrical Specifications 376
- Environmental Specifications 376
- Interface Specifications 376
- FCC Compliance Statement 382
- Software Notice 385
- Trademarks 385
- Copyright Notice 386
- Copyright Attribution 387
- CPD-41239 388
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