Epson 3200 Photo Specifications download pdf (Page 124)

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Software operation problems

You cannot start EPSON Scan

Try one or more of these solutions:

❏ Turn on the scanner and then turn on the computer.

❏ Turn off the scanner and the computer. Then check the

connection between the scanner and the computer.

❏ Make sure that EPSON Scan is selected in your application

software.

❏ In the Device Manager menu, make sure your scanner’s name

appears under Imaging devices hardware type without a

question (?) or an exclamation (!) mark. If the scanner appears

with a question (?) or an exclamation (!) mark, or as an

Unknown devices hardware type, uninstall EPSON Scan.

Then reinstall it following the instructions in your Setup Sheet.

The scanner software does not work properly

Try one or more of these solutions:

❏ For Windows Me and XP users:

Check if your scanner's icon appears more than once. To

check, double-click the Scanners and Cameras icon in

Control Panel. Remove your scanner's icon from the window,

then reinstall EPSON Scan following the instructions in your

Setup Sheet.

❏ For Windows 98 and 2000 users:

Check if your scanner is listed more than once in the Scanners

and Cameras Properties dialog box. To view the dialog box,

double-click the Scanners and Cameras icon in Control

Panel. Remove your scanner from the list of installed devices,

then reinstall EPSON Scan following the instructions in your

Setup Sheet.

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Epson 3200 Photo Specifications Page 124