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❏ Make sure your computer meets the memory and other
system requirements specified for the software you are using.
❏ Make sure the computer has enough memory for your
software. If the computer does not have enough memory
available, see your software and computer documentation for
details.
Scanning problems
Edges of the document are not scanned
Place documents away from the edges of the document table to
avoid unwanted image cropping.
The area with a width of maximum 2 mm from the horizontal
guide and 1.5 mm from the vertical guide is not scanned.
You cannot scan an image or you only get a few dots for
the scanned image
Try one or more of these solutions:
❏ Make sure a document is placed on the document table of the
scanner.
❏ In the Home Mode or the Professional Mode, select
Black&White and change the Threshold setting.
1.5 mm (max.)
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