Epson C11C560031BS Datasheet download pdf (Page 118)

Chapter 6 Problem Solver 118

5. When the following dialog box appears, click OK.Thenclick

OK again to close the System Properties dialog box.

6. Turn off the printer and restart your computer. Then, reinstall

the drivers from the beginning, following the instructions in

“Installing the Printer Software” on page 13.

Printer does not work correctly with the USB cable

If your printer does not work correctly with the USB cable, try one

or more of these solutions:

❏ Make sure that the cable you are using is a standard, shielded

USB cable.

❏ If you are using a USB hub, connect the printer to the first tier

of the hub, or connect the printer directly to the computer’s

USB port.

❏ For Windows 98, try reinstalling the USB printer device driver

and the printer software. First, uninstall EPSON Printer

Software using the Add/Remove Programs utility in the

Control Panel, then uninstall EPSON USB Printer Devices.

Next, reinstall the software as described in “Installing the

Printer Software” on page 13. If EPSON USB Printer Devices

is not registered in the Add/Remove Programs list, access the

CD-ROM and double-click Epusbun.exe in Win98 folder.

Then follow the on-screen instructions.

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Epson C11C560031BS Datasheet Page 118