Epson AcuLaser MX20DN series User's Guide

User’s GuideNPD4256-00 ENDownloaded from ManualsPrinter.com Manuals

Printing a Status Sheet... 185Chapter 8 Installing OptionsOptional Paper Cassette Unit..

2. If you need to create a scan size that is not in the Target Size list, you can create a custom size. Clickthe arrow to open the list and select Cus

5. Once you have selected your scan size, you can click and drag the marquee to the area in the imageyou want to scan. For details, see “Creating a Ma

Original image Color Restoration appliedThis feature is not available in Office Mode. Change the scan mode to Home Mode or ProfessionalMode.Removing d

Original image Backlight Correction appliedThis feature is not available in Office Mode. Change the scan mode to Home Mode or ProfessionalMode.Scannin

Windows: Select the start button icon or Start > All Programs or Programs > EPSON Scan > EPSON ScanSettings.Mac OS X: Double-click the EPSON

5. In the Add window, choose the printer’s IP address under Search for addresses, or select Enteraddress and type in the address. Then click OK.Epson

6. In the EPSON Scan Settings window, click Test to check the connection. If everything worksproperly, a successful connection message appears.7. Clic

Required settings before scanningThe following settings are required to save scanned data in a shared folder or send it by e-mail.❏ E-mail server sett

2. Place your original either on the document table or in the Auto Document Feeder. For details onhow to set your original, see “Setting Your Original

3. Press the F2 button on the control panel.4. Press the l or r button several times to select the Basic Setting tab and press the F1 button.5. Select

Paper Jam in the Auto Document Feeder... 220Paper Jam around the DM tray...

Sending scanned data by e-mail1. Press the Scan button.2. Place your original either on the document table or in the Auto Document Feeder. For details

Canceling ScanningWhen you press the Stop button on the control panel, a scanning job in Scan mode is canceled.TWAIN processing can be stopped by the

Chapter 5CopyingSetting Originals to CopyYou can load the original either on the document table or in the Auto Document Feeder depending onthe type of

1. Make sure the printer is turned on and paper is loaded in the printer. For information on how toload paper, see “Loading Paper into Your Printer” o

1. Press the Copy button.2. Place your original either on the document table or in the Auto Document Feeder. For details onhow to set your original, s

Note:If necessary, press the F1 to F3 buttons to specify the binding position of the original and output anddocument orientation.7. Press the OK butto

Print LayoutWith the layout printing, you can copy two single-sided originals onto a single page.The following combination of paper size is available.

Making Changes to Copy SettingsChanging the copy quality1. Press the Copy button.2. Press the l or r button several times to select the Quality tab an

4. Press the F2 button.5. Specify the value using the l or r button, and then press the OK button.Note:You can adjust the image quality in contrast by

9. Specify the value using the l or r button, and then press the OK button.Note:You can adjust the image quality in moiré patterns by selecting from 5

Windows operating system... 236Printer software installation...

Full-page copy1. Press the Copy button.2. Press the l or r button several times to select the Advanced tab and press the F2 button.3. Select On using

Chapter 6Faxing (DNF Model Only)Making Settings before Using Fax FunctionConfirming settingsBefore receiving or sending a fax, make sure that the appr

2. Press the u or d button several times to select Fax Settings and press the OK button.3. Press the u or d button several times to select Reception S

Sending FaxesLoading documentsYou can load the original either on the document table or in the Auto Document Feeder depending onthe type of the origin

Advanced TabItem Settings (default in bold)Send Foreign SettingOff, On5. Press the Start button to start the transmission.Manual faxingYou can send fa

Sending faxes using speed-dialWhen a recipient fax number is registered on the printer, you can send a fax by choosing the desiredrecipient from the s

Sending faxes using quick-dialWhen a frequently used recipient fax number is assigned for the Quick-Dial button (1 to 12), you cansend fax to the reci

Sending faxes from your computerYou can send a fax directly from a computer, instead of printing documents on a computer andloading them to the printe

The stored job is deleted.Receiving FaxesAbout the reception modeYou can select from four reception modes for receiving a call with this printer.To ch

Output paper sizeThe received fax can be printed in A4, B5, Letter, or Legal. However, when the output paper size doesnot match the received data size

Appendix A Technical SpecificationsPaper... 272Available paper types...

Note:When paper is loaded in both the MP tray and the optional paper cassette and the Paper Source settingin Setup Menu is set to Auto, paper in the M

2. Press the l or r button several times to select the Function tab and press the F3 button.3. Select On using the u or d button and press the OK butt

❏ When the printer receives a fax, the data is sent to the destination registered in Fax to FolderSettings in the Reception Settings menu. For details

2. Press the F1 button.The fax job history is displayed.Note:You can switch Send History and Receive History by pressing the F1 button repeatedly.3. P

Displaying memoryThis function is used to check the printer’s memory utilization.1. Press the Fax button.2. Press the l or r button several times to s

4. Press the u or d button several times to select Speed Dial Settings, and then press the OKbutton.5. Select an unregistered number displayed as Not

Note:To change a recipient assigned for the quick-dial, select the number that you want to change arecipient, and then press the F3 button.6. Select a

Chapter 7Using the Control PanelSelecting a ModeYou can use this printer as a printer, copier, fax, and scanner. When the printer is turned on, it ent

❏ You cannot switch between modes in the following cases.- When an error has occurred on the whole system such as a service call error or a system err

2. Make the desired setting.3. Press the Setting button on the control panel.4. Press the u or d button several times to select Copy Settings, Scan Se

Safety InstructionsWarnings, Cautions, and NoteswWarningsmust be followed carefully to avoid bodily injury.cCautionsmust be observed to avoid damage t

Calling up the job memory1. Press the Job Memory button on the control panel.2. Press the u or d button several times to select a desired job memory.3

System Report PrintingItem ValuesStatus Sheet -Network Status Sheet*1-Job Memory List -USB ExtI/F Status Sheet*2-PS3 Status Sheet -PS3 Font List -PCL

Prints a sheet showing information about the PS3 mode such as the PS3 version.PS3 Font List, PCL Font Sample, ESCP2 Font Sample, FX Font Sample, I239X

Item Settings (default in bold)Sound VolumeOperation Sound: Off, Medium, LargeFinish Sound: Off, Medium, LargeCaution Sound: Off, Medium, LargeLocal T

Allows you to select the manual feed mode for the MP tray.CopiesDesignates the number of copies to be printed, from 1 through 999.DuplexTurns duplex p

When you turn this setting on, the printer automatically continues printing after a certain period oftime when one of the following errors occurs: Pap

USB MenuItem Settings (default in bold)USB I/F*1On, OffUSB Speed*1 *2HS, FSGet IPAddress*2 *3Panel, Auto, PINGIP Address*2 *3 *4 *50.0.0.1 to 255.255.

Determines the amount of memory to be used for receiving data and printing data. If Maximum isselected, more memory is allocated for receiving data. I

Item SettingsAuth Password*2Up to 20 charactersSender Address Up to 64 charactersSMTP Server Addr*3Up to 50 charactersSMTP Srvr Port Num0 ... 25 ... 6

Alphabetic/Symbol Numeric# - . * # ! ” , ; : ` _ = / | ’ ? $ @ % & + ¥ ~ ^ ( ) [ ] { } < >#Reset MenuClear WarningClears warning messages t

❏ If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fusesin the plug, make sure you replace them wit

Printer SettingsTray MenuItem Settings (default in bold)MP Tray SizeA4, A5, A6, B5, LT, HLT, LGL, GLT, GLG, EXE, F4, MON, C10, DL, C5, C6, IB5Cassette

Item Settings (default in bold)Resolution300, 600, 1200RITechOn, OffToner SaveOff, OnDensity1 to 3 to 5Image OptimumAuto, Off, OnDot CorrectionOff, On

Top OffsetMakes fine adjustments to the vertical printing position of the page.cCaution:Make sure that the printed image does not extend beyond the ed

PCL MenuThese settings are available in the PCL mode.Item Settings (default in bold)FontSourceResident, Download*1Font Number0… 65535 (depending on yo

HeightSpecifies the default font height if the font is scalable and proportional. You can select from 4.00 to999.75 points, in 0.25-point increments.

Error SheetWhen you select On, the printer prints out an error sheet when an error occurs in the PS3 mode orwhen the PDF file you tried to print is no

Item Settings (default in bold)Pitch10, 12, 15 cpi, Prop.CondensedOff, OnT.Margin0.40 ... 0.50 ... 1.50 inches in 0.05-inch incrementsText1... 66 ...

Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you change theOrientation, Page Size, or T.Margin settin

FX MenuItem Settings (default in bold)FontCourier, Prestige, Roman, Sans serif, Script, Orator S, OCR A, OCR BPitch10, 12, 15 cpi, Prop.CondensedOff,

Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you change theOrientation, Page Size, or T.Margin settin

Finding the place for the printerWhen relocating the printer, always choose a location that has adequate space for easy operation andmaintenance. Use

I239X MenuThe I239X mode emulates IBM® 2390/2391 Plus commands.These settings are available only when the printer is in the I239X mode.Item Settings (

Sets the distance from the top of the page to the baseline of the first printable line. The distance ismeasured in inches. The smaller the value, the

Copy SettingsHigh CompressionCompresses the original data to increase the number of pages of an original that can be copied for asingle job.Item Setti

Item Settings (default in bold)Network Scan SettingsPermit, Not PermitE-mail SettingsSpecifies the maximum size of scanned data for an e-mail attachme

Basic SettingsItem Settings (default in bold)Line TypePSTN, PBX, FlashStartPSTN Number0 to 9, *, #, NoneDial TypeTone, 10 pps, 20 ppsPersonal Setting

Transmission SettingsItem Settings (default in bold)Auto Redial Tries0 to 5 to 10Print Sender InfoOn, OffPC to Fax FunctionEnable, DisableAuto Redial

Item Settings (default in bold)E-mail Settings Name: up to 20 charactersIndex: up to 20 charactersE-mail Address: up to 64 charactersMax File Size: 20

Fit to PageWhen On is selected, faxes that do not match the size of the paper for printing faxes are reduced to fitthe paper that is available. If Off

Send ReportSpecifies settings for the sent fax report. When On is selected, a report is printed every time a fax is sent.When Error Only is selected,

Line PropertySpecifies the voltage characteristics for the telephone line connected to the printer.Tone TimeSpecifies the period of time for the dial

A 250-Sheet Paper Cassette Unit adds 10 cm (3.9 in.) to the bottom of the printer.In addition to space considerations, always heed the following preca

Default Fax SettingsItem SettingsDefault Fax Settings Default Settings: -Fax Backup Memory Clear: -Default Fax SettingsWhen Default Fax Settings is se

Item SettingsAuthentication Password up to 20 charactersFax No.Lets you register, edit, or delete speed-dial and quick-dial numbers.Note:This is avail

Default ModeSpecifies the mode to enter when the printer is turned on.SelecType InitChanges the administrator settings to their factory settingsStatus

The printer is canceling the current print job. This message appears when the Stop button has beenpressed and released within three seconds.Can’t Prin

The printer cannot recognize the USB memory connected to the printer. Check the connection to theUSB memory or replace it with a new one.Check Paper S

If Off is selected as the Auto Cont setting on the control panel’s Setup Menu, press the Start buttonto print on the back of the next sheet, or press

Send the fax again after fax reception or the PC to FAX operation is completed.File Name Already ExistsYou cannot save the file because the same file

A read/write error has occurred for the toner cartridge. Remove the toner cartridge and reinsert it. Ifthat fails to clear the error, replace the tone

Maintenance Unit Needed SoonThis message indicates that the maintenance unit is near the end of its service life. You can continue toprint until the R

The location where the paper jam occurred is displayed at WWWWW. WWWWW indicates the location of theerror.If a paper jam occurs at two or more locatio

a. CAUTIONb. Do not insert your hand deep into the fuser unit.❏ Do not insert your hand deep into the fuser unit as some components are sharp and may

An e-mail address is not specified. Press the F1 button to select E-mail, press the F1 button again toselect Address, and then specify a destination.P

Replace Fax Backup MemoryMake sure that all received fax data is printed. Turn off the printer, wait several minutes, and then turnit on again. If the

An error occurred in the scanner unit. Turn off the printer, wait several minutes and then turn it onagain.Scanner Lamp ErrorAn error occurred in the

Saving data to the specified shared folder on the network failed because the specified folder could notbe opened. Check if the folder path, user name,

Unable to Transmit FaxA fax communication error occurred during transmission. Wait for a few minutes and try again. Alsomake sure that the fax number

You started printing from a USB memory while multiple jobs are stored in the printer. Wait for a fewminutes, and then try again.Warming UpThe printer

Chapter 8Installing OptionsOptional Paper Cassette UnitFor details about the paper types and sizes that you can use with the optional paper cassette u

Installing the optional paper cassette unit1. Turn the printer off and unplug the power cord and all the interface cables.* DNF model onlycCaution:Mak

4. Align the corners of the printer and the unit, then lower the printer gently onto the unit so that theconnector and two pins on the top of the unit

6. Turn the lever to the position as shown below to lock the optional paper cassette unit.7. Insert the paper cassette back into the unit.8. Reconnect

Handling consumable products and maintenance parts❏ Do not burn used consumable products or maintenance parts because they might explode andinjure som

Note for Windows users:If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See“Making Optional Setting

1. Turn the printer off and unplug the power cord.cCaution:Make sure to unplug the power cord from the printer to prevent getting an electrical shock.

a. memory slot4. Push the black stoppers until they stop.5. Remove the memory module from the memory slot.6. Insert the memory module into the memory

7. Slide the black stoppers back toward you to lock the memory module.cCaution:❏ Do not apply too much force.❏ Be sure to insert the memory facing the

Chapter 9Replacing Consumable Products/Maintenance PartsPrecautions During ReplacementAlways observe the following handling precautions when replacing

Note:Messages appear for one replacement product at a time. After replacing a replacement product, check theLCD panel for messages for other replaceme

Chapter 10Cleaning and Transporting the PrinterCleaning the PrinterThe printer needs only minimal cleaning. If the printer’s outer case is dirty or du

2. Pull the paper cassette unit out and remove the papers.3. Gently wipe the rubber parts of the pickup roller inside the printer with a well-wrung we

4. Load the papers back on the paper cassette unit and reinstall the cassette.Cleaning inside the printer1. Open cover A.Epson AcuLaser MX21/MX20 Seri

2. Remove the developer unit containing the toner cartridge.3. Put your finger into the hole of the outer green knob on each side of the photoconducto

Copyright and TrademarksNo part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means,mechan

Laser safety labelswWarning:The performance of procedures and adjustments other than those specified in the printer’sdocumentation may result in hazar

cCaution:❏ Never touch the developing roller that is exposed after removing the protecting cover;otherwise, print quality may decline.❏ Do not expose

* metal roller5. Move the green cleaning lever of the photoconductor wire back and forth slowly several timesfrom one end to the other.Note:❏ If the p

7. Insert the developer unit containing the toner cartridge slowly all the way in.Note:Make sure that the locking lever for the pickup roller of the M

Cleaning the ADF pickup rollerWhen the Auto Document Feeder has failed to feed paper, open the ADF cover, and wipe away theroller with a wet, well-wru

b. exposure window for Auto Document FeederTransporting the PrinterFor long distancesBefore you move the printer, prepare the location where you are g

3. Turn off the printer and remove the following items:❏ Power cord❏ Interface cables❏ Loaded paper❏ Toner cartridge❏ Developer unit❏ Installed option

2. Set the transportation lock on the left side of the document table in the lock position.3. Turn off the printer and remove the following items:❏ Po

Chapter 11TroubleshootingClearing Jammed PaperIf paper becomes jammed in the printer, the printer’s LCD panel and EPSON Status Monitor providealert me

Paper Jam around the standard paper cassette1. Pull out the standard paper cassette.2. Gently remove the jammed paper with both hands. Be careful not

3. Reinsert the paper cassette.Paper Jam around the 250-sheet paper cassette unit1. Pull out the optional paper cassette.Epson AcuLaser MX21/MX20 Seri

Ozone exposure limitThe Epson laser printer generates less than 3 mg/h of continuous printing.Minimize the riskTo minimize the risk of exposure to ozo

2. Gently remove the jammed paper with both hands. Be careful not to tear the jammed paper.3. Reinsert the paper cassette.Epson AcuLaser MX21/MX20 Ser

Paper Jam inside the printer1. Open cover A.2. Remove the developer unit containing the toner cartridge.3. Put your finger into the hole of the outer

wWarning:Be careful not to touch the fuser, which is marked CAUTION, or the surrounding areas. If theprinter has been in use, the fuser and the surrou

4. Gently pull any sheets of paper out straight towards you.Note:If the paper is stuck in the clear window, open the window to remove the jammed paper

6. Insert the developer unit containing the toner cartridge slowly all the way in.Note:❏ If you cannot insert the developer unit all the way in, remov

Paper Jam around the MP tray1. Remove the paper on the subtray, then bring the subtray back into the MP tray.2. Close the MP tray.3. Open cover A.Epso

4. Remove the developer unit containing the toner cartridge.5. Put your finger into the hole of the outer green knob on each side of the photoconducto

cCaution:❏ Never touch the developing roller that is exposed after removing the protecting cover;otherwise, print quality may decline.❏ Do not expose

Note:If the paper is stuck in the clear window, open the window to remove the jammed paper.7. Insert the photoconductor unit slowly all the way in.8.

❏ Make sure that the locking lever for the pickup roller of the MP tray is in the locked position (up).For the location of the locking lever and picku

❏ Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc.Responsible use of copyrighted materialsScanners can be mi

2. Pull the green labeled lever down and gently pull any sheets of paper out.3. Close the rear cover.Paper Jam in the Auto Document Feeder1. Open the

2. Gently pull any sheets of paper out in the direction that paper is fed.Note:For duplex printing, open the duplex cover and gently pull any sheets o

3. Close the ADF cover.Note:If you cannot pull out the jammed paper, proceed to the next step.4. Open the document cover.Epson AcuLaser MX21/MX20 Seri

5. Gently pull any sheets of paper out.6. Close the document cover.Epson AcuLaser MX21/MX20 Series User's GuideTroubleshooting 223Downloa

Paper Jam around the DM tray1. Remove the standard paper cassette.2. From the rear view, push the DM tray and gently pull any sheets of paper out.Note

4. Reinstall the paper cassette.Printing a Status SheetTo confirm the current status of the printer, and that the options are installed correctly, pri

The Print LED is on but nothing printsCause What to doYour computer may not be properly connected to theprinter.Perform the procedure illustrated in t

Cannot install software or driversCause What to doYou are not accessing the operating system with theadministrator privilege.Access the operating syst

Printout ProblemsThe font cannot be printedCause What to doFor Windows users, you may use the printer fontssubstituted for specified TrueType fonts.In

Cause What to doThe MP Tray Size setting may be incorrect. Make sure the correct paper size is set on the MP Tray Sizesetting in the Tray Menu on the

Chapter 1Getting to Know Your PrinterPrinter PartsFront viewaADF cover*b Auto Document Feeder (ADF)c Duplex document output tray d stoppere USB Host i

Print Quality ProblemsThe background is dark or dirtyCause What to doYou may not be using the correct type of paper for yourprinter.If the surface of

Half-tone images print unevenlyCause What to doYour paper may be moist or damp. Do not store paper in a humid or damp environment. Be sure touse paper

Areas are missing in the printed imageCause What to doYour paper may be moist or damp. This printer is sensitive to moisture absorbed by the paper. Th

The printed image is light or faintCause What to doYour paper may be moist or damp. Do not store your paper in a humid or damp environment.The Toner S

Memory ProblemsInsufficient memory for current taskCause What to doThe printer has insufficient memory for current task. Add more memory for a permane

Cause What to doThe pickup roller is dirty. Clean up the pickup roller. For instructions, see “Cleaning thepickup roller” on page 196.The optional pap

Feed jam when using the optional paper cassetteCause What to doThe paper is jammed at the optional paper cassette. See “Clearing Jammed Paper” on page

Printer software installationIncorrect or incomplete software installation can lead to USB problems. Take note of the followingand perform the recomme

Canceling PrintingPress the Stop button on the printer’s control panel, and then press the F3 button to select Yes.To cancel a print job before it is

Cause What to doThe Emulation Menu in the printer’s Control Panel is setto a mode other than Auto or PS3 for the interface thatyou are using.Change th

Rear view*arear cover bAC inletcpower switch dtelephone interface connector*- LINE: Connects with the phone cord- EXT: Connects with an external telep

The edges of texts and/or images are not smoothCause What to doThe Print Quality is set to Fast. Change the Print Quality setting to Fine or Maximum.T

Cause What to doFor Windows users onlyThe print data is too large.Click Advanced on the PostScript sheet of the printer’s Properties,then change the D

Scanning software problemsYou cannot start Epson Scan❏ If you are using any TWAIN-compliant program, such as Adobe Photoshop Elements, make surethat t

Your image is distorted or blurred❏ Make sure the document or photo lies flat on the document table. Also make sure your documentor photo is not wrink

Your scanned image is too dark❏ If your original is too dark, try using the Backlight Correction feature in Home Mode orProfessional Mode. See “Fixing

Original image Descreening applied❏ Select the Descreening check box. In Professional Mode, select an appropriate Screen Rulingfor the Descreening and

❏ Check the color matching and color management capabilities of your computer, display adapter,and software. Some computers can change the palette of

Printout is not fine enoughCause What to doYou may not be using the correct type of paper forcopying.The available paper types for copying are not the

❏ Open or close the MP tray to accommodate the copy job. If you are copying to standard weightmedia, use the paper cassette. If you are copying to hea

A blank copy is output even though an original is set in the Auto Document Feeder duringscanning.Check if the document cover or ADF cover is closed fi

Inside the printera fuser unit b photoconductor unitc toner cartridge d developer unite pickup roller f locking leverEpson AcuLaser MX21/MX20 Series

❏ If the printer is receiving a fax, try sending the fax again after the fax has been received.❏ If the PC-FAX function is operating, wait for it to f

❏ Check if the printer is out of paper. If the printer is out of paper and its memory is full, it will not beable to receive faxes. Refill paper in th

❏ Register your name and number in Personal Settings. For details, see “Basic Settings” on page164“.Time setting is incorrectThe time setting may be r

Chapter 12About the Printer SoftwareUsing the Printer Software for WindowsUsing the printer driverThe printer driver is the software that allows you t

Windows XP, Server 2003 usersClick Start, click Printers and Faxes. Right-click your printer’s icon, then click PrintingPreferences.Windows 2000 users

Note:❏ This function is available only when EPSON Status Monitor is installed.❏ This information might be different from the information displayed in

3. Click Software List.Note:❏ See the Network Guide for information on installing EPSON Status Monitor on a network.❏ If you want to use the printer v

Note:❏ You can also access EPSON Status Monitor by clicking the Simple Status button on the OptionalSettings tab on the printer driver.❏ The Order Onl

Replacement Parts InformationNote:To change the two windows above, click or .a. Paper: Displays the paper size, the paper type and the approximate a

Note:The remaining service lives of the replacement parts are displayed only if genuine Epson parts are used.Job Informationa. Job Name: Displays the

Scanner partsFront viewa document cover b document tablec transportation lockInside the scanneraduplex coverEpson AcuLaser MX21/MX20 Series User&a

Note for Windows XP users:Shared Windows XP LPR connections and shared Windows XP Standard TCP/IP connections withWindows clients do not support the J

Notice Settingsa. Monitor the Printing Status checkbox:When this check box is selected, EPSON Status Monitor monitors the printerstatus during a print

j. Monitor Settings button: Opens the Monitor Settings dialog box to set the monitoring interval.Note for Windows 7 or Vista users:When Allow monitori

Note for Windows users:If you do not register the URL when you install EPSON Status Monitor, you cannot order online. Ifnecessary, uninstall EPSON Sta

7. Click OK.Note:You can uninstall EPSON Network Utility. When the utility is uninstalled, you cannot display theprinter status from EPSON Status Moni

Note:To use binary data, Epson recommends that you use AppleTalk for the printer’s network connection. Ifyou use a protocol other than AppleTalk for t

5. Select Local printer, then click Next.Note:Do not select the Automatically detect and install my Plug and Play printer check box.6. Select USB as t

Note:Do not select the Automatically detect and install my Plug and Play printer check box.5. Select the Create a new port check box and select Standa

Using the PostScript printer driver with MacintoshInstalling the PostScript printer driverNote:Make sure that no applications are running on your Maci

❏ You need to make the settings for your installed options manually when the printer is connectedusing USB, IP printing, or Bonjour (Rendezvous). When

Control panelDN modelaMode buttons/LEDs (Green)Use these buttons to switch to the corresponding mode.b LCD panel Displays printer status messages and

Note for Mac OS X 10.4 or below users:If ESC/Page driver is not installed, your printer model is automatically selected in the Printer ModelList when

Using the PCL6 printer driverTo print in the PCL mode, you will have to install the printer driver. Consult the customer support inyour region regardi

Appendix ATechnical SpecificationsPaperSince the quality of any particular brand or type of paper may be changed by the manufacturer at anytime, Epson

❏ Carbon paper, carbonless paper, thermal-sensitive paper, pressure-sensitive paper, acid paper, orpaper that uses high-temperature-sensitive ink (aro

PrinterGeneralPrinting method: Laser beam scanning and dry electrophotographic processResolution:600 × 600 dpi, 1200 × 1200 dpiContinuous printing spe

Resident fonts: 84 scalable fonts, and 7 bitmap fonts for ESC/Page95 scalable fonts, and 5 bitmap for PCL580 scalable fonts, and 1 bitmap for PCL6136

Copy speed Multi-copy 28 ppmContinuous copy (ADF) 17.8 ppmFax (DNF model only)Supported communications lines PSTN (subscriber lines)PBX (independent p

Humidity: In use: 15 to 80% RHNot in use: 15 to 80% RHAltitude: 2,500 meters (6,562 feet) maximumMechanicalDimensions DN model Height: 448 mm (17.6 in

Standard and approvalsEuropean model:Low Voltage Directive 2006/95/EC EN 60950-1EN 60825-1EN 62311EMC Directive 2004/108/EC EN 55022 Class BEN 55024EN

USB Host interfaceHi-Speed USB - Compatible with the USB 2.0 SpecificationNote:Contact your dealer about supported devices.Ethernet interfaceYou can u

mData light (Green)On when print data is stored in the print buffer (the section of printer memoryreserved for receiving data) but not yet printed.Fla

Memory modulesMake sure that DIMM you purchase is compatible with Epson products. For details, contact the storewhere you purchased this printer or th

Appendix BWhere To Get HelpContacting Epson SupportBefore Contacting EpsonIf your Epson product is not operating properly and you cannot solve the pro

IndexAAuto Document Feeder (ADF)scanning in Office Mode...71scanning in Professional Mode...

Status (Windows)...257ESCP2 menu...

NNetwork Image Express Cardscanning over network...103Network menu...

Uninstalling the Printer software (Windows)...263Printer driver settingsCreating an overlay (Windows)...60Du

ZZoom ratio...119Epson AcuLaser MX21/MX20 Series User's GuideIndex

fSetting buttonUse this button to switch to the Setup mode.gStatus buttonUse this button to display warnings or the machine status.hReset buttonUse th

Albertus, Arial, Coronet, Gillsans, Times New Roman and Joanna are trademarks of The Monotype Corporation registered inthe United States Patent and Tr

OptionsYou can add to your printer’s capabilities by installing any of the following options.❏ 250-Sheet Paper Cassette UnitThis unit increases paper

Maintenance PartsProduct name Product codeMaintenance Unit 1199/1200Note:Maintenance unit part numbers vary by location.Printer FeaturesPrintingYou ca

FaxingYou can send faxes from a computer by using EpsonNet PC-FAX.❏ “Sending faxes from your computer” on page 127You can store received fax data in a

Chapter 2Paper HandlingLoading Paper into Your PrinterThis section describes how to load paper. If you use special media such as transparencies or env

2. Slide the paper guides outward to accommodate the paper you are loading.3. Load a stack of the desired paper on the center of the paper tray with t

a. limit tab4. Raise the stopper.Note:❏ When you use the paper that is longer than A4 size, do not raise the stopper. To prevent printoutsfrom being s

1. Align the groove on the right edge of the pickup roller with the white rod, and then slide the pickuproller onto the rod.2. Slide the locking lever

Standard paper cassetteThis cassette gives you a second paper source in addition to the MP tray.1. Pull the paper cassette out from the printer.2. Pin

3. Load a stack of the desired paper on the center of the paper cassette with the printable surfacefacing down.Note:❏ Make sure that you do not load p

4. Insert the loaded paper cassette back into the printer.5. Raise the stopper.Note:When you use the paper that is longer than A4 size, do not raise t

Operating System VersionsIn this manual, the following abbreviations are used.Windows refers to Windows 7, 7 x64, Vista, Vista x64, XP, XP x64, 2000,

Optional paper cassette unit1. Pull the paper cassette out from the printer.2. Pinch the tab and slide the paper guides to the size of paper.Epson Acu

Note:When the size of the paper that is loaded is bigger than A4, detach the green stopper and attach it tothe paper guide.3. Load a stack of the desi

Note:❏ Make sure that you do not load paper beyond the limit mark.a. limit mark❏ Load letterheads with the printable side facing down and with the let

5. Raise the stopper.Note:When you use the paper that is longer than A4 size, do not raise the stopper. To prevent printoutsfrom being stacked and pus

Printer driver settings:Paper Size: A4, LTPaper Source: MP TrayPaper Type: LabelsNote:❏ Depending on the quality of labels, the printing environment,

Printer driver settings:Paper Size: MON, C10, DL, C5, C6, IB5Paper Source: MP TrayNote:❏ Set the envelope with the printable surface facing up.❏ Depen

Printer driver settings:Paper Size: A4, A5, A6, B5, LT, HLT, LGL, GLT, GLG, EXE, F4Paper Source: Auto SelectionPaper Type: Semi-Thick (91 to 120 g/m

Note:Depending on the quality of the non-standard size paper, the printing environment, or the printingprocedure, the paper might skew. Make a trial p

Paper Type Plain paper, High-quality paper, Recycled paper, Page printer paper, Ink jet paperCapacity Up to 50 sheets (A4: 80 g/m)Weight 50 to 120 g/

2. Place an original on the document table, with the side to be scanned facing down.Note:❏ The area with a width of maximum 2.0 mm from the horizontal

ContentsSafety InstructionsWarnings, Cautions, and Notes... 14Important Safety Instructions...

Setting your originals into the Auto Document FeederFollow the steps below to load documents in the Auto Document Feeder.1. Slide the edge guides all

Chapter 3PrintingSetting the Print QualityYou can change the print quality of printouts through settings in the printer driver.In the Automatic settin

3. Click OK.Using the Advanced settingFor Windows users1. Click the Basic Settings tab.2. Select Advanced. Then select the most appropriate setting fr

1. Click the Basic Settings tab.2. Select Advanced, then click More Settings.3. Make appropriate settings. For details about each setting, see online

Toner Save modeTo reduce the amount of toner used in printing documents, you can print rough drafts using the TonerSave mode.Note:This function is for

2. Select the Duplex check box, then select Left, Top, or Right as the binding position.3. If you want to make detailed settings, click Duplex Setting

3. If you want to make detailed settings, click More Settings. The Print Layout Settings dialog boxappears.4. Make appropriate settings. For details a

2. Select the Zoom Options check box.3. If you want to resize pages automatically to fit the output paper, select the desired paper size fromthe Outpu

2. Select a watermark that you want to use from the Watermark drop-down list.3. If you want to make detailed settings, click Watermark Settings, and m

Note:❏ To edit the saved text watermark, select it from the List box, then follow the step 4 to 6.❏ To remove the saved watermark, select it from the

Chapter 2 Paper HandlingLoading Paper into Your Printer... 33MP tray...

2. Select the Header/Footer check box, then click Header/Footer Settings.3. Select the items from the drop-down list.Note:If you select Collate Number

2. From the application, access the printer driver. For details, see “Accessing the printer driver” onpage 253.3. Click the Advanced Layout tab.4. Sel

Printing an overlaid documentYou can select the registered form data from the Paper Source drop-down list on the Basic Settings tab.For registering fo

Note:❏ To delete an overlaid form pre-setting, follow the step 1, select the pre-settings name you want todelete from Form Pre-Settings drop-down list

Note:This software is not available for Windows 7, Vista, XP x64, Server 2008, and Server 2003.After you install EPSON Web-To-Page, the menu bar is di

2. Connect a USB memory to the USB Host interface of the printer.The printer searches the files in the USB memory. If any supported files are detected

Chapter 4ScanningStarting a ScanThe scanning operation is performed either from the TWAIN-compliant scanning program or thecontrol panel.Using the EPS

Windows:Select Start or Start > All Programs or Programs > program folder > program icon.Mac OS X:Open the Applications in your hard drive,

Using Epson ScanStarting Epson ScanYou can start Epson Scan by double-clicking the EPSON Scan icon.Windows:Double-click the EPSON Scan icon on the des

❏ Professional Mode gives you total control of your scanning settings and lets you check theireffects with a preview image. Professional Mode is best

Document printing... 64Chapter 4 ScanningStarting a Scan...

Scanning in Office ModeIf you want to scan your documents by placing them on the document table, see “Scanning in OfficeMode Using the Document Table”

5. Select Document Table as the Document Source setting.6. Select the size of your original document as the Size setting.7. Click the arrow to open th

7. Click the arrow to open the Resolution list and select an appropriate resolution for your original.See “Selecting the scan resolution” on page 81 f

Scanning in Home ModeNote:In Home Mode, you can only scan from the document table. If you want to scan using the AutoDocument Feeder, change to Office

6. In the Destination box, click the button for the way you plan to use the scanned image(s).❏ Screen/Web for images you will view only on a computer

Scanning in Professional ModeIf you want to scan your original(s) in Professional Mode by placing them on the document table, see“Scanning in Professi

Scanning in Professional Mode using the document table1. Place your original(s) on the document table. See “Setting Your Originals” on page 47 forinst

8. Click the arrow to open the Resolution list and select an appropriate resolution for youroriginal(s). See “Selecting the scan resolution” on page 8

Image Type setting Type of image you are scanning24-bit Color Color photosColor Smoothing Color graphics, such as a chart or graph8-bit Grayscale Blac

13. Click Scan.What happens next depends on how you started your scan. See “Finishing the scan” on page 101 forinstructions.Selecting File Save Settin

Chapter 6 Faxing (DNF Model Only)Making Settings before Using Fax Function... 121Confirming settings...

2. In the File Save Settings window, specify the file folder in which you want to save your scannedimage.Click the Documents or Pictures radio button,

PRINT ImageMatching II (JPEG)(*.jpg) or TIFF (*.tif)A file format that includes PRINT Image Matching II data for enhanced quality and awider color ran

Send via e-mail, upload to web, orview only on the screen96 to 150 dpiPrint 300 dpiConvert to editable text (OCR) (fordocuments only)400 dpiFax 200 dp

Office ModeProfessional ModeClick the arrow next to the Resolution list and select the number of dpi (dots per inch) at which youwant to scan.Previewi

Epson Scan prescans your image(s) and displays them in Preview windows.2. You can do the following to adjust the image(s).❏ To select your scan area,

❏ To zoom in on an image, click inside the scan area and click the Zoom button. Epson Scanprescans again and displays a larger preview on the Zoom tab

1. To draw a marquee, move your cursor over a preview image. The pointer becomes a set ofcross-hairs.Note:If you only have one photo on the document t

❏ To resize the marquee, position your cursor over the edge or corner of the marquee. Thepointer becomes a straight or angled double-arrow. Click and

Office Mode: “Making color adjustments and other image settings in Office Mode” on page 88Home Mode: “Making color adjustments and other image setting

Image Option Text Enhancement Enhances text recognition when scanning text documents.This setting is available in the following conditions:- when the

System Report Printing... 141Common Settings...

Threshold Adjusts the level at which the black areas in text and line art aredelineated, improving text recognition in OCR programs. This setting is a

Descreening Removes the rippled pattern that can appear in subtly-shadedimage areas, such as in skin tones. Also improves results whenscanning magazin

Image Option Text Enhancement Enhances text recognition when scanning text documents.This setting is available in the following conditions:- when you

Threshold Adjusts the level at which the black areas in text and line art aredelineated, improving text recognition in OCR programs.Available only whe

❏ If you are scanning multiple images at the same time and you want to apply the image adjustments toall of your images or scan areas, click All in th

Descreening Removes the rippled pattern that can appear in subtly shaded image areas, such asskin tones. Also improves results when scanning magazine

❏ To undo any image quality adjustments you make to the preview image, click Reset if available, turnoff the setting, or preview your image again.Sele

1. You can select a predefined scan size from the Target Size list. Click the arrow to open the list andselect the size you want. A marquee (dotted li

2. If you need to create a scan size that is not in the Target Size list, you can create a custom size. Clickthe arrow to open the list and select Cus

1. You can select a predefined scan size from the Target Size list. Click the arrow to open the list andselect the size you want. A marquee (dotted li