Epson L355 User's Guide download pdf (Page 97)

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Problems Remain After Trying All Solutions

If you have tried all the solutions and have not solved the problem, initialize the Epson Scan settings.

Click Configuration, select the Other tab, and then click Reset All.

User’s Guide

Troubleshooting for Scanning

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User’s Guide 1
Copyright and Trademarks 2
Contents 4
Troubleshooting for Scanning 5
Product Information 5
Where to Find Information 7
Caution, Important and Note 7
Operating System Versions 7
Using Epson Connect Service 8
Safety Instructions 9
Restrictions on Copying 11
Important Instructions 12
Getting to Know Your Product 13
Guide to the Control Panel 15
Paper Handling 17
Loading Paper 19
Loading Envelopes 21
Flip the feeder guard back 22
Placing Originals 23
Printing 24
Basic Operations 26
Canceling printing 29
Other Options 30
Product settings for Windows 31
Fit to page printing 33
Pages per sheet printing 34
Setup for Windows 35
Setup for Mac OS X 37
Scanning 38
Click Preview 39
Click Scan 39
Image Adjustment Features 40
Scanning in Full Auto Mode 43
Scanning in Home Mode 44
Scanning in Office Mode 46
Scanning in Professional Mode 48
Selecting a preview mode 50
Creating a marquee 51
Adjusting a marquee 51
Various Types of Scanning 52
Your scanned image is saved 53
Scanning a Photo 56
Software Information 57
How to start 58
How to access the help 58
Epson Event Manager 58
ABBYY FineReader 58
Refilling Ink 60
Checking the Ink Levels 61
Refilling the Ink Tanks 61
Do not pull the tubes 62
Cleaning the Print Head 66
Aligning the Print Head 67
Saving Power 69
Cleaning the Product 70
Transporting the Product 71
Important: 73
For Windows 74
For Mac OS X 74
Uninstalling Your Software 75
Diagnosing the Problem 78
Paper Jams 80
Open the scanner unit 81
Print Quality Help 82
Horizontal banding 83
Incorrect or missing colors 83
Blurry or smeared print 84
Incorrect margins 85
Printout has a slight slant 85
Inverted image 86
Blank pages print 86
Printing is too slow 86
Paper Does Not Feed Correctly 87
The Product Does Not Print 88
Other Problem 90
Using the button 93
Problems With Scanning Time 94
Problems With Scanned Images 94
Cannot scan the area you want 96
Technical Specifications 99
Printable area 100
Scanner specifications 101
Mechanical 101
Electrical 102
Environmental 102
Standards and approvals 102
Interface 103
Where To Get Help 104
Help for Users in Europe 105
Help for Users in Taiwan 105
Help for Users in Singapore 106
Help for Users in Thailand 106
Help for Users in Vietnam 107
Help for Users in Indonesia 107
Help for Users in Hong Kong 108
Help for Users in Malaysia 108
Help for Users in India 109
Epson India Regional Offices: 110
Helpline 110
User’s Guide 112

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Epson L355 User's Guide Page 97

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