Epson D3000 User's Guide

SL-D3000 Operation Guide

Introduction10RearA USB portConnects the USB cable.B Conveyor (Included with the optional sorter unit)Conveys ejected prints to the Side tray or to th

Setup and Maintenance100DSelect the head where clogged nozzles were detected, and then click Normal or Powerful.To clean all of the print head units,

Setup and Maintenance101Operation HistoryYou can check errors that have occurred, the number of prints, and the number of head cleaning operations in

Setup and Maintenance102BClick Operation History (044) from Printer Adjustment/Maintenance (04).Item ExplanationError History Displays up to 100 error

Setup and Maintenance103Error HistoryOn the Error History screen, you can check errors that have occurred in the printer.AClick Error History on the S

Setup and Maintenance104HelpClick Help on any screen to display the Help.Help screen example

Checking Items and Checking Times105Checking Items and Checking TimesChecking Items ListSee the following table for items that need to be checked and

Checking Items and Checking Times106Daily ChecksPrinting MountVisually check that no paper particles or ink are stuck to the parts. Wipe away any dirt

Checking Items and Checking Times107Top TrayWhen prints are ejected to the Top tray, visually check that there is no dust or any foreign objects stuck

Checking Items and Checking Times108Paper Feed Path After PrintingVisually check that no paper particles are stuck to the prints. If you do notice any

Checking Items and Checking Times109DRaise and remove the heater unit.EAfter loosening the screws by hand as shown in the illustration below, remove b

Introduction11F Inside cover for long paper ejection unit (upper/lower)Open if there is a paper jam.Loosen the screw for the upper cover section, and

Checking Items and Checking Times110FUse a vacuum cleaner to clear away any paper particles.Also, use a vacuum cleaner to clear away any paper particl

Checking Items and Checking Times111IInsert the trimmed waste paper box.JReinsert the heater unit and then close the top cover.This completes this sec

Checking Items and Checking Times112Checking Once Every Six MonthsFeed Roller on Paper Feed SideCheck that no paper particles are stuck to the prints.

Checking Items and Checking Times113Remove the Cleaning Sheet from the rear roll paper feeder after a warning buzzer sounds indicating that cleaning i

Checking Items and Checking Times114CSoak the BEMCOT (Clean room wiper) in water, wring it out firmly, and then fold it in half.DPush the BEMCOT betwe

Checking Items and Checking Times115FGrip the BEMCOT in both hands and slide it to the left and to the right to wipe off the paper powder.GMove the pa

Troubleshooting116TroubleshootingWhen an Error is DisplayedIf an error occurs in the printer, the error is indicated by a warning buzzer and lights, a

Troubleshooting117About Error MessagesWhen an error occurs in the printer, an error message is displayed.The error ID, the contents of the error, and

Troubleshooting118Errors and SolutionsCheck the description of the error displayed, and take the necessary measures.Error ID Message What to do1011 Pa

Troubleshooting1192105 An error occurred in the paper feeding unit.Reload the paper.Click [OK] after loading the paper.Reload the paper, and then clic

Introduction12When the sorter unit is not installedA TrayHolds up to 50 prints.B Sorter portConnects the sorter unit cable.

Troubleshooting1202117 The print settings and the type of loaded paper differ.Load paper: Width = xxxx mm, Type = xxxx, and then click [OK].Click [Fro

Troubleshooting1212401 Adjusting heater unit temperature. Please wait. Printing starts automatically when temperature adjustment is complete.Click [St

Troubleshooting1222003 Rear roll cover open.Close the cover, and then click [OK].Close the rear roll cover. If an error is displayed on the Client PC,

Troubleshooting1232016 The top cover has been opened.There may still be paper inside the printer.Remove paper inside the printer, close the cover, and

Troubleshooting1241005 to 1010 [Detect Clogging] could not be performed correctly.Perform [Print Check Pattern] from [Nozzle Check] to check the statu

Troubleshooting1257301 A mechanical error occurred.Check if there is any paper remaining inside the printer, and then click [OK].If the error continue

Troubleshooting126Cannot Clear the Displayed ErrorIf an error is displayed that cannot be cleared, use the following procedure to restart the printer.

Troubleshooting127CSelect the printer you want to use, and then click Pre-operation Check to start the printer.The power turns on and the p light is l

Troubleshooting128When the Paper JamsThis section explains how to remove paper jammed inside the printer.The procedure differs for the front roll pape

Troubleshooting129Front Roll Paper Feeder/Rear Roll Paper FeederAOpen the cover of the roll paper feeder with the lit Paper status light.For the front

Introduction13InternalTip:Only the Dual Roll Model supports front roll paper. For the Single Roll Model, see the information for rear roll paper.When

Troubleshooting130For the front roll paper feederCClose the front or rear roll cover.DOpen the top cover, and then check the position of the jammed pa

Troubleshooting131ERemove paper.If it can be removed, go to step .If the paper is below the Print Head Unit and cannot be removed easily, go to the n

Troubleshooting132GRaise the heater unit's lever and release the lock.HRaise and remove the heater unit.cCaution:Do not touch the heater unit imm

Troubleshooting133IAfter loosening the screws by hand as shown in the illustration below, remove both covers.JRemove jammed paper.cCaution:Do not touc

Troubleshooting134KReplace both covers and tighten the screws by hand to fix them in place.LInstall the heater unit, and press the lever down.MClose t

Troubleshooting135OClick OK on the Client PC to clear the error.PCheck that the 0 light is off and the p light is on.This completes this section.Tip:P

Troubleshooting136Back Printing Unit/Decurl Unit/Long Paper Ejection UnitAPerform steps to for paper jams in the front roll/rear roll paper feeder

Troubleshooting137DAfter loosening the screws by hand as shown in the illustration below, remove both covers.ELift up the jammed paper.cCaution:Do not

Troubleshooting138FCut the paper with a pair of scissors.GPull out the paper from the paper feed side.HOpen the long paper ejection unit cover.

Troubleshooting139IAfter loosening the upper cover screws by hand on the left and right, remove the upper cover.JOpen the lower cover.KRemove jammed p

Introduction14Heater unit/Print Head UnitSpindle unitG Humidity control unitAdjusts the humidity in the roll paper feeder. Turn over to switch between

Troubleshooting140LAfter closing the lower cover and replacing the upper cover, tighten the screw by hand to fix it in place.MClose the long paper eje

Troubleshooting141Problems with Print ResultsSymptom What to doEvenly spaced lines appear on the prints.Are the Print Head Unit nozzles clogged?If the

Troubleshooting142Problems when Cutting PaperProblems with the SorterThe printed surface is scuffed or soiled.Is the paper too thick or too thin?Check

Troubleshooting143Curled paper remains on the conveyor.Set Sorter to Disabled.Set Sorter to Disabled in Maintenance Utility, and then restart the prin

Troubleshooting144Problems with the Humidity Control UnitProblem with the Maintenance UtilitySymptom What to doThe roll paper feeder is too dry.If the

Troubleshooting145Emergency StopShutting down the Printer in an EmergencyIf you need to stop the printer in an emergency, performing the following pro

Troubleshooting146What to do after an Emergency StopAIf the emergency stop occurred while printing, remove the paper.U “When the Paper Jams” on page 1

Appendix147AppendixConsumables and Optional ProductsThe following consumables and optional products can be used with this printer.For the latest infor

Appendix148Genuine Epson PaperProduct Name Paper Width x Length Part Number ICC Profile NameProfessional Photo Paper Glossy 4 inches x 328 ft S045375

Appendix149Printer SpecificationsBasic SpecificationsPrinting method On-demand ink jetNozzle configuration 368 nozzles for each color x 2 rowsPrint di

Introduction15Back printing unitA FlangeFixes to the left and right of the paper core. After passing through the Spool, rotate the center section to f

Appendix150EMC FCC part 15 subpart B class ACAN/CSA-CEI/IEC CISPR 22 Class AAS/NZS CISPR 22 Class AEMC Directive 2004/108/EC EN 55022 Class AEN 55024E

Appendix151Ink ribbon specifications for back printingType Ribbon cartridgeNumber installed 2Use by date 18 monthsEnvironmental ConditionsIn packaging

Appendix152External Dimensions and Necessary SpaceExternal dimensions (When the sorter unit is installed)From above (Dual Roll Model)From above (Singl

Appendix153From the frontUnits: inches (mm)26.63 (676.5)2.20(56)3.54(90)33.46 (850)44.57 (1132)11.10 (282)26.41 (671)5.28 (134)49.84 (1266)32.16 (817)

Appendix154Necessary spaceDual Roll Model64.25 (1632)76.97 (1955)53.15 (1350)76.97 (1955)

Appendix155Single Roll Model64.25 (1632)76.97 (1955)76.97 (1955)53.15 (1350)

Appendix156NotesUNITED STATES OF AMERICA (FCC)NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, p

Where To Get Help157Where To Get HelpContacting Epson SupportEpson provides technical support and information on the installation, configuration, and

Introduction16Operation panelTip:Only the Dual Roll Model supports front roll paper. For the Single Roll Model, see the information for rear roll pape

Introduction17Flashing: If the light is flashing, a paper jam has occurred in the roll paper feeder.Off: The printer is off, or no paper errors have o

Introduction18Notes on SafetyTo use this product safely, be sure to read the manual supplied with the product before use. Not handling this product as

Introduction19Notes on InstallationDo not block the products airflow vents.If the airflow vents are blocked, the internal temperature rises and could

2Copyrights and TrademarksAll rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form

Introduction20Notes on HandlingDo not use near volatile substances such as alcohol or thinner, and do not use near fires.Electric shock or fire could

Introduction21Notes on the Power SupplyIf you need to open the printer's top cover while in use, do not touch the heater or the cover which are i

Introduction22Do not plug in or unplug the power plug with wet hands.Electric shock could occur.Do not use the power cable with an "octopus"

Introduction23Notes on ConsumablesTake the following measures if ink gets on your skin, or in your eyes or mouth.O If any ink gets on your skin, wash

Introduction24Notes on UsageNotes on Printer UsageO Do not suddenly change the temperature in the room where this product is set up.If the temperature

Introduction25O Do not dismantle or remodel ink cartridges. You may not be able to print properly.O Do not drop or knock it against hard objects; othe

Starting up and Shutting down the Printer26Starting up and Shutting down the PrinterStarting up the PrinterClick Pre-operation Check on the Client PC

Starting up and Shutting down the Printer27BSelect the printer you want to start from the Registered Printer List, and then click Pre-operation Check.

Starting up and Shutting down the Printer28DCheck that the p light on the Operation panel has changed from flashing to lit.This completes this section

Starting up and Shutting down the Printer29Shutting down the PrinterClick Post-operation Check on the Client PC to shut down the printer.When the prin

3ContentsIntroductionWarnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . 5Screen Shots In the Guide . . . . . . . . . . . . . . . . . . .

Starting up and Shutting down the Printer30BSelect the printer you want to close from the Registered Printer List, and then click Post-operation Check

Starting up and Shutting down the Printer31EClick Close to finish.This completes this section.Turning the Power Off in an EmergencySee the following i

Replacing Paper32Replacing PaperThis section explains how to use genuine Epson paper, and how to remove paper from the roll paper feeder and load new

Replacing Paper33Printer Driver SettingsSet "Paper Type" for the printer driver according to the paper name as shown in the following table.

Replacing Paper34Notes on Paper StorageO When storing paper before and after opening, store in the following environment and keep it out of direct sun

Replacing Paper35Storing and Displaying Printed PaperO Make sure the printed surface does not get scuffed or scratched.O To maintain color tones, avoi

Replacing Paper36Paper Feed SectionThe configuration for the paper feed section of the printer changes depending on the model. Although all models are

Replacing Paper37BCheck that the p light on the Operation panel is lit.If the p light is flashing, the printer is operating. Wait until operation has

Replacing Paper38ESlide the right Paper width guide to the right.FRemove the paper from the Paper feed slot, and rewind the paper.GGrip the handle and

Replacing Paper39HRemove the Spindle unit.Removing FlangesARelease the locks on the left and right flanges.Rotate the center sections of the Flange co

Contents4Operation History . . . . . . . . . . . . . . . . . . . . . . . . . .101Error History . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Replacing Paper40CStand the Spindle unit vertically on a flat surface, and then remove the top Flange.DRemove the paper.Installing FlangesARemove the

Replacing Paper41BSet the Flange on the paper surface from which paper particles have been wiped away.Place the paper straight to the Flange.CPosition

Replacing Paper42Make sure the triangular marks on the flanges have not shifted out of position.FInsert the Spool so that the gear section ( ) is on t

Replacing Paper43Rotate the center sections of the flanges clockwise to lock them in place.Loading PaperAPlace the Spindle unit into the rear roll pap

Replacing Paper44BSlide the rear roll paper feeder into the printer.CAdjust the position of the paper width guides to the width of the paper.When adju

Replacing Paper45Without lifting forwards, slide the Paper width guide to the right within the movable area.EMatch the left edge of the paper with the

Replacing Paper46FInsert until the leading edge of the paper is visible beyond the roller as shown in the illustration below.GRotate the flanges forwa

Replacing Paper47HSlide the right Paper width guide to the left until it is flush with the edge of the paper.IIf the paper type has changed, set the p

Replacing Paper48JClose the rear roll cover.KFor the Dual Roll Model, press the front roll paper feeder down as far as it will go.Check that the front

Replacing Paper49Replacing Paper in the Front Roll Paper FeederOnly the Dual Roll Model supports front roll paper.Removing PaperAPrepare the following

Introduction5IntroductionWarnings, Cautions, Notes, and TipsScreen Shots In the GuideScreen shots used in this guide may differ from the actual screen

Replacing Paper50DRemove the paper from the Paper feed slot, and rewind the paper.ERemove the Spindle unit.Removing FlangesARelease the locks on the l

Replacing Paper51BRemove the Spool.CStand the Spindle unit vertically on a flat surface, and then remove the top Flange.DRemove the paper.Tip:It does

Replacing Paper52Installing FlangesARemove the new paper from its packaging, and stand it vertically on the flat surface. Next, wipe away paper partic

Replacing Paper53DPlace the other Flange on the other end of the paper.Align the triangular marks on the flanges as shown in the illustration below.EP

Replacing Paper54GAdjust the position of the Spool so that it is at the center of the Spindle unit.Match the edges of the flanges to the scale "|

Replacing Paper55Loading PaperAPlace the Spindle unit in the direction shown in the illustration below, and load it into the printer.BAdjust the posit

Replacing Paper56CPass the leading edge of the paper through the groove in the paper width guides.DInsert until the leading edge appears at the positi

Replacing Paper57ERotate the flanges forward slowly to take up the slack in the paper.FIf the paper type has changed, set the paper type on the Operat

Replacing Paper58GClose the front roll cover, and then press the Front roll lever to lock the front roll cover.This completes this section.Tip:If an e

Ejecting Paper59Ejecting PaperThis section explains how to eject paper.Ejected Paper PathAfter printing, paper is cut to the specified size, and assig

Introduction6Printer PartsThere are two versions of this printer available; the Dual Roll Model that comes with a front roll paper feed unit and a rea

Ejecting Paper60*1 For print jobs that are larger than 50 prints, the prints are sorted into multiple trays.*2 For prints that are longer than 12 inch

Ejecting Paper61When the Long print stacker is installed (only for Single Roll Model)* For prints that are longer than 12 inches (305 mm), a confirmat

Ejecting Paper6212 x 8 12 x 8 inches(305 x 203 mm)No No Yes Yes10R 10 x 12 inches(254 x 305 mm)No No Yes Yes12 X 10 12 x 10(305 x 254 mm)No No Yes Yes

Replacing Ink Cartridges63Replacing Ink CartridgescCaution:O Do not disassemble the ink cartridge.If it is disassembled, ink may get in your eyes or o

Replacing Ink Cartridges64Checking the Ink LevelYou can check the amount of ink remaining from the Client PC.U “Printer Information” on page 87When th

Replacing Ink Cartridges65Replacement ProcedureACheck that the p light on the Operation panel is lit.If the p light is flashing, the printer is operat

Replacing Ink Cartridges66DPress lightly on the expended ink cartridge (ink cartridge with the lit Ink status light), and remove the cartridge.Here, Y

Replacing Ink Cartridges67FInsert the ink cartridge until it meets resistance.GClose the ink cartridge cover.HIf an error is displayed on the Client P

Replacing the Maintenance Tank68Replacing the Maintenance TankThe maintenance tank absorbs ink consumed when performing head cleaning.This section exp

Replacing the Maintenance Tank69Replacement ProcedureACheck that the p light on the Operation panel is lit.If the p light is flashing, the printer is

Introduction7E Operation panelSwitches for setting the paper type as well as lights that indicate the status of the printer.U “Operation panel” on pag

Replacing the Maintenance Tank70EPrepare a new maintenance tank.FInsert the new maintenance tank.GClose the maintenance tank cover.Note:Do not touch t

Replacing the Maintenance Tank71HFor the Dual Roll Model, press the front roll paper feeder down as far as it will go.Check that the front roll paper

Disposing of Trimmed Waste Paper72Disposing of Trimmed Waste PaperTrimmed waste paper collects in the trimmed waste paper box during printing. You nee

Disposing of Trimmed Waste Paper73Disposal ProcedureACheck that the p light on the Operation panel is lit.If the p light is flashing, the printer is o

Disposing of Trimmed Waste Paper74EReset Trimmed Waste Paper Box Usage from the Client PC.Click Clear Usage on the Printer Information screen.U “Print

Replacing Ribbon Cassettes75Replacing Ribbon CassettesWhen the back printing unit is installed, replace the Ribbon cassette if back printing is too li

Replacing Ribbon Cassettes76If the p light is flashing, the printer is operating. Wait until operation has stopped.BPrepare a new Ribbon cassette.If b

Replacing Ribbon Cassettes77EHold the tab for the Ribbon cassette you want to replace and remove the cassette.When replacing the Ribbon cassette at th

Replacing Ribbon Cassettes78FInsert a new Ribbon cassette.Note the direction of the Ribbon cassette. The surface with a knob should face out.When repl

Replacing Ribbon Cassettes79GPush the back printing unit all the way in, and then holding the handle in the center push the unit up until it locks in

Introduction8When the front roll paper feeder is raisedJ Lock Release button (only for the Dual Roll Model)Press the Lock Release button while holding

Adjusting the Humidity in the Roll Paper Feeder80Adjusting the Humidity in the Roll Paper FeederTo maintain an appropriate humidity in the roll paper

Adjusting the Humidity in the Roll Paper Feeder81Turning the Humidity Control Unit On and OffWhen using the humidity control unit, press the humidity

Adjusting the Humidity in the Roll Paper Feeder82COpen the humidity control unit's cover.The rear roll paper feeder does not have a cover.DRemove

Adjusting the Humidity in the Roll Paper Feeder83ESlowly remove the humidity control unit in the direction shown by the arrow.FTurn it the other way r

Adjusting the Humidity in the Roll Paper Feeder84When humidifying, the black surface should face out.GInsert the humidity control unit in the directio

Adjusting the Humidity in the Roll Paper Feeder85HFix the screw in place by hand.For the rear roll paper feeder, after sliding the screw, turn it by h

Setup and Maintenance86Setup and MaintenanceSummaryFrom the Client PC, you can perform adjustment/maintenance operations such as checking the status o

Setup and Maintenance87Starting UpOn the Client PC, click Start - All Programs - EPSON SL-D3000 System Application - Maintenance Utility.Printer Infor

Setup and Maintenance88BOn the Printer Information screen, you can check the printer's settings, remaining amount of consumables, and so on.Item

Setup and Maintenance89Ink Level Displays the remaining amount of ink."Caution" is displayed when ink is running low. "Error" is d

Introduction9Single Roll ModelP Top cover/Top trayOpen to clear paper jams and perform maintenance. When the sorter is installed, prints longer than 1

Setup and Maintenance90Paper SettingsYou can check the paper information loaded in the front roll paper feeder or the rear roll paper feeder, and chan

Setup and Maintenance91BClick Paper Settings (022) from Print Condition Settings/Inspections (02).Item ExplanationFront Paper Type Displays the type o

Setup and Maintenance92Head CleaningThis function allows you to check the status of the Print Head Unit and clear any clogged nozzles. If any Print He

Setup and Maintenance93BFrom the CR Unit Adjustment/Maintenance (03) menu, click Auto Cleaning (0311) from Head Cleaning (031).CClick Auto Cleaning.No

Setup and Maintenance94DCheck the status of each head displayed in Result.When the nozzles are cleared, "Good" is displayed.If nozzles are c

Setup and Maintenance95Nozzle CheckThis function allows you to check for clogged nozzles in the Print Head Unit. The printer automatically detects clo

Setup and Maintenance96Checking with Detect CloggingThe printer checks the status of the nozzles, and displays any clogged nozzles on the screen. Perf

Setup and Maintenance97BSelect the head where clogged nozzles were detected, and then click Normal or Powerful.To clean all of the print head units, c

Setup and Maintenance98Printing the check patternPrint a check pattern, and then check for clogged nozzles. Perform Print Head Unit cleaning according

Setup and Maintenance99CCheck the print results.See the illustration below for more information on reading the print results.If there are any gaps in