Epson B 500DN User Manual Page 132
- Page / 168
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
Rated. / 5. Based on customer reviews
B-300/B-500DN User’s Guide
Troubleshooting 132
In the duplex unit:
Remove the duplex unit and open the cover of the duplex unit. Then, gently remove the
jammed paper.
3. Close the printer cover and turn on the printer.
4. For B-500DN users
Reload the paper and press the OK button to resume printing.
For B-300 users
Reload the paper and press the ) Paper/Cancel button to resume printing.
Note:
If you cannot easily remove a foreign object, do not use force and do not disassemble the printer. Contact
Epson Service Center for assistance.
& See “Epson Service Center” on page 147.
If your paper jams frequently, make sure of the following:
❏ The paper is smooth, not curled or wrinkled.
❏ You are using high quality paper.
❏ The printable side of the paper is face up in the rear sheet feeder and face down in the front
paper cassette.
❏ The paper stack was fanned before loading.
❏ The paper is not loaded above the c arrow mark inside the edge guide.
- User’s Guide 1
- Contents 2
- Copyright and Trademarks 8
- Operating System Versions 9
- Safety Instructions 10
- Using the printer 11
- Handling ink cartridges 12
- Warnings, Cautions, and Notes 13
- Using Your Software 14
- From the Start menu 15
- Accessing EPSON Web-To-Page 17
- Uninstalling the User’s Guide 19
- Paper Handling 20
- Loading Paper 22
- Into the rear sheet feeder 25
- Loading Envelopes 26
- Setting Output Tray 28
- Paper Handling 29 29
- 1. Pull out the output tray 29
- Basic Printing 31
- Printing Photos 32
- Loading paper 33
- Printer settings for Windows 33
- Printing Web Pages 34
- Printing Documents 36
- Printing on Envelopes 38
- Canceling Printing 40
- Chapter 4 41
- Introduction 41
- Pages Per Sheet Printing 42
- Double-Sided Printing 43
- Manual double-sided printing 49
- *: Folding edge 55
- ** : Margin 55
- Fit to Page Printing 56
- Poster Printing 62
- Watermark Printing 68
- Creating your own watermark 71
- Using the Control Panel 74
- For B-500DN users 75
- Using the Control Panel 76 76
- Icons on the LCD 77
- Control panel menu list 78
- Printer setting menu 79
- Test print menu 79
- Printer status menu 80
- Maintenance menu 80
- Network setting menu 81
- Status and error messages 82
- Using the Control Panel 83 83
- For B-300 users 84
- Buttons and lights 85
- Using the Control Panel 86 86
- Status and error lights 87
- Using the Control Panel 88 88
- Using the Control Panel 89 89
- Printing the status sheet 90
- Installing Option 91
- Uninstalling the duplex unit 92
- Installing Option 93 93
- Replacing Consumables 94
- Replacing an ink cartridge 98
- Maintenance Box 102
- Handling precautions 104
- Replacing a maintenance box 104
- B-300/B-500DN User’s Guide 106
- Replacing Consumables 106 106
- Maintaining Your Printer 107
- Cleaning the Print Head 109
- Aligning the Print Head 112
- Cleaning Your Printer 113
- Transporting Your Printer 114
- Chapter 9 116
- Setting up the print server 117
- Setting up each client 119
- Troubleshooting 121
- Server Client 122
- Windows Vista/XP Windows 2000 122
- Windows 2000 Windows Vista/XP 122
- New :Depends on model 123
- Error messages 125
- Using EPSON Status Monitor 3 126
- The Paper Jams 128
- Troubleshooting 131 131
- In the back of the printer: 131
- Print Quality Problems 133
- Horizontal banding 134
- Incorrect or missing colors 135
- Blurry or smeared printout 135
- Incorrect margins 136
- Printout has a slight slant 136
- Inverted image 137
- Blank pages print 137
- Printing is too slow 137
- Paper Does Not Feed Correctly 138
- Multiple pages feed 139
- Paper is improperly loaded 139
- The Printer Does Not Print 140
- Increasing the Print Speed 141
- Troubleshooting 142 142
- Other Problem 143
- Where To Get Help 144
- Help for Users in Europe 145
- Help for Users in Australia 145
- Help for Users in Singapore 146
- Help for Users in Thailand 146
- Help for Users in Vietnam 147
- Help for Users in Indonesia 147
- Help for Users in Hong Kong 148
- Help for Users in Malaysia 148
- Help for Users in India 149
- Helpline 150
- Product Information 151
- Rear view 153
- Front view 154
- Ink cartridges 156
- System Requirements 157
- Technical Specifications 158
- Printable area 159
- Minimum margin 160
- Mechanical 162
- Electrical 163
- Environmental 164
- Standards and approvals 164
- Interface 164
- Product Information 165 165
- Index 166 166
- Index 167 167
- Index 168 168
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