Epson B 500DN User Manual Page 136

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B-300/B-500DN User’s Guide
Troubleshooting 136
If you are printing on glossy media, place a support sheet (or a sheet of plain paper) beneath the
stack, or load only one sheet at a time.
Do not touch or allow anything to come into contact with the printed side of paper with a shiny
finish. To dry your printouts, follow the instructions on the sheet packed with the paper.
Run the Head Cleaning utility.
& See “Cleaning the Print Head” on page 109.
Miscellaneous Printout Problems
Incorrect or garbled characters
Turn off the printer and computer. Make sure the printer’s interface cable is securely plugged
in.
Uninstall the printer driver, then reinstall it.
& See “Uninstalling the Printer Software” on page 17.
Incorrect margins
2007/07/26 09:45:03We unlocked this section for modification request.
Check the margin settings in your application. Make sure that the margins are within the
printable area of the page.
& See “Printable area” on page 159.
Make sure the printer driver settings are appropriate for the paper size you are using.
For Windows, check the Main window. See the printer driver online help for details.
Uninstall the printer driver, then reinstall it.
& See “Uninstalling the Printer Software” on page 17.
Printout has a slight slant
2007/07/26 09:45:03We unlocked this section for modification request.
Make sure that the paper is loaded into the front paper cassette or the rear sheet feeder correctly.
& See “Loading Paper” on page 22.
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